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Treetops Lodge

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168 Reviews from our TripAdvisor Community

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Showing 162: English reviews
westport, con
Reviewed 2 days ago NEW

We stayed at Treetops for 2 nights on a big north/south journey up and down New Zealand. This lodge is a bit off the beaten track about 20 minutes from Rotorua, but the drive (much over gravel roads) is worth it. The lodge is clean and luxurious. And, the staff is forthcoming, eager and totally dedicated to making the hotel...

Thank westportsailors
Stockholm County, Sweden
Reviewed 4 days ago NEWvia mobile

Just terrific!!!! We loved it and thanks to the friendly staff they made this stay just unforgettable! And a special thanks to Dave Goodman that really made this experience excellent!! He took us out in the nature and let us experience that this estate is more than can be described! To be able to fish in the secluded ponds, to...

Thank Ankan2015
Reviewed 5 days ago NEWvia mobile

Henry, Denis and John were excellent hosts. Treetops is ideal for those who want to change down a gear. Everything is looked after with quiet competence. Our five course dinner was exquisitely prepared and presented and left us full - but not uncomfortable. Lovely breakfast. Obviously it isnt cheap but worth every penny. Would give more marks if i could!

Thank Hugo P
Reviewed 1 week ago

Perfect Getaway for a couple. Location is well suited for relaxing. The road to the treetops is long and dirty, yet the final destination compensates for it all. The service is beyond perfection and place is really comfortable and cosy.

Thank Chaitanya M
GM_TreetopsLodge, Public Relations Manager at Treetops Lodge, responded to this review

Thank you for your review Chaitanya, it is appreciated and your kind words "that the service was perfect". I will pass this onto our team. With regards to the entrance road. Yes the entrance road is what we call in NZ an 'unsealed road', of which near 80% of roads in New Zealand are unsealed - especially in more remote...

Reviewed 3 weeks ago

the location is ideal for a real rest. cut from the outside world. peaceful place with breathtaking views. The villa was well equipped. We enjoyed the pre dinner cocktail and the opportunity to mingle with other guests. we had three times dinner and every time the food was delicious. I enjoyed the wine pairing made by Harrie, a real connoisseur...

Thank Denis G
GM_TreetopsLodge, Owner at Treetops Lodge, responded to this review

Thank you for your review, and Ill pass onto the team, especially Harrie your complements. And next time, ensure you make time to Fly Fish! We have exceptional guides and some 'off the beaten path' locations, we can guarantee no one has fished for at least 30 days! - John Sax

Reviewed 27 November 2016 via mobile

My husband and I spent 2 nights at Treetops. Our villa was beautifully appointed. They offer complimentary soft drinks and water. We had beautiful canapés and drinks pre dinner and then the dining area was layed out in an elegant setting. They asked in advance if we had any dietary needs and they fulfilled all of our requests without having...

Thank jjj79
Reviewed 30 October 2016 via mobile

Up a long winding dirt road, through near virgin bush arriving at a sanctuary that is tree tops. Stayed here with the family for three nights and experienced the best, and needs a 'little improvement' of this luxury lodge. Easy to start with the best, the walkways are wonderful and there is plenty of them to do that cater for...

Thank Michael H
GM_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Guests, Thank you very much for sharing your feedback following your stay here, at teh Treetops Lodge It has been a pleasure to welcome you and even a better reward by reading your comments; we are delighted that the whole family had such a great time with us. I have take note of the points you raised regarding the...

Brisbane, Australia
Reviewed 29 October 2016 via mobile

Treetops was about 30 mins out from Rotorua but the drive is worth it, down a gravel track which is steep some corners it was an interesting track to explore. Michael greeted us personally outside the front door and took us in and made us feel very welcome, with a drink on arrival and a small tour of the rooms...

Thank Stewart A
GM_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for posting your kind comments following your experience, here at the Treetops Lodge. We are delighted that you fully enjoyed your stay and that we were able to deliver the service and experience meeting your expectation. I have noted the point you raised regarding the clarity in drinks inclusion. Thank you as well to highlight our...

Lake Zurich, Illinois
Reviewed 7 October 2016

We stayed at Treetops 3 nights. Included in the price was 1 Signature Experience lasting 2 to 3 hours per day. This was not offered to us, not even mentioned. Also, when we gave the manager our food preferences, they were ignored. My friend does not eat seafood, yet she was served more than one seafood dish each night. For...

Thank Shawna B
GM_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you very much for sharing your comments following your stay with us at the Treetops Lodge. I am disappointed that we were not able to deliver our Signature Experience and would like to apologize for this as this is not our usual high standard of service. I will investigate this downfalls and will ensure we are making...

Reviewed 27 September 2016 via mobile

Truly a memorable stay with friends dining and wining with the open fires going and the rain coming down. Excellent service on arrival set the scene and clay shooting to end the two days outstanding. Plenty of room to move yet still cost. Best sleep in a while. Only disappointment spa pools not working - nor day before that apparently

1Thank Peter T

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Award-winning Treetops Lodge & Wilderness Experience is a nature lover’s paradise. Set in more than 2,500 acres of private wilderness in New Zealand’s famed thermal region, Treetops offers trout streams, lakes, over 70kms of hiking trails, 4WD & Heli safaris, fly fishing, mountain bike riding and horse riding.The lodge comprises of eight private luxury villas, the Owners Wing and the new Pheasant House. Make your stay intimate or travel with family and friends – our secluded, unique suites all have private areas and are within easy access to the main lodge. Fine cuisine is an integral part of the Treetops experience; our talented chefs use only the finest locally grown produce to compliment our extensive selection of New Zealand and international wines. ... more   less 

Additional Information about Treetops Lodge

Address: 351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: £547 - £1,926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Treetops Lodge 5*
Number of rooms: 12
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Also Known As:
Treetops Hotel Rotorua
Hotel Style:
#3 Romantic Hotel in Rotorua
#16 Spa Hotel in Rotorua
#26 Family Hotel in Rotorua
#30 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Treetops Lodge staff and other travellers.
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Palm Harbor, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the valley view villas are amazing. For families, rooms in the main building wing are ideal”
 of 5 bubbles DenisG680, 25 Dec 2016 | Read review
“Get a room in the main lodge.”
 of 5 bubbles Combatfisher, 12 Aug 2016 | Read review
“Ask for Daydream. Spacious suite with fireplace, separate sitting area, large bathroom, and well stocked minibar.”
 of 5 bubbles cgreg2016, 30 Jun 2016 | Read review
“All villas are lovely; some have an immediate bush view, others a panoramic bush view.”
 of 5 bubbles kiwiana7902014, 11 May 2016 | Read review
“The villas are the best, and ask for one closer to the main lodge with a better view”
 of 5 bubbles Adriana497, 9 Feb 2016 | Read review
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