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Crash Palace

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340 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Reviewed 3 days ago NEWvia mobile

Really good hostel. Facilities clean, lockers in dorms for valuables (bring your own locks). There is a bar in the hostel so you cannot byo but prices are reasonable. Wifi was occasionally slow during high traffic times.

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Helpful?
Thank Kath M
Tiverton, United Kingdom
Reviewed 4 days ago NEWvia mobile

Crash Palace is a great spot in Rotorua, it was so nice to stay in a hostel with character. The staff were lovely throughout and everyone I met was happy and chatty. I stayed in a twin room on my own which was still a good price, the large dorm rooms are very cheap. It was a little noisy at...

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Thank Amy W
Catania, Italy
Reviewed 1 week ago

Very cheap hostel where we found everyting that we needed. Great location, good atmosphere, clean facilities, helpfull and friendly staff. Free wifi and large common aera. We didn't try the spa but it looked clean.

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Helpful?
Thank Marie-Anne M
crash1977, Owner at Crash Palace, responded to this review

Thanks for coming to stay hope you enjoy NZ safe travels.

Reviewed 2 weeks ago via mobile

We have been travelling for 3.5 months and this hostel was our favourite yet. We stayed here for 4 nights and 2 out of those 4 nights we were treated to a free barbecue by the hostel! We also got free breakfast which they provide on Sundays!! As well as that, free pasta and rice any night of the week!!...

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Helpful?
Thank Alwyn F
crash1977, Owner at Crash Palace, responded to this review

We appreciate you guys coming to stay without you we are just a building ! have a great trip through NZ happy new year you to safe travels !!

Reviewed 2 weeks ago via mobile

We had a slight mix up with the online booking which was no one's fault so I ended up being put in a single room which they went out of there way to provide the gentlemen on the reception were both helpful and very friendly had a wonderful visit and will be returning very soon I hope

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1Thank Hannah W
crash1977, Owner at Crash Palace, responded to this review

thanks it seems there has been a few matrix issues we have been trying to resolve with partners. hope you have a great trip safe travels to you !

Singapore, Singapore
Reviewed 3 weeks ago via mobile

I slept well. Had my own Ensuite room. It was clean and comfortable. Easy walk into town, and a minute away from the Polynesian Spa, and Maori village tour ( both of which I highly recommend!) Thanks to Pascal at the front desk. He sorted out some issues I had with a booking and it was greatly appreciated. Very friendly...

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Helpful?
Thank philosophymajor
crash1977, Owner at Crash Palace, responded to this review

Thank you for the kind words we appreciate you taking part in the hostel and what goes on, its what makes the place inviting for everyone. safe travels have a great new year !

Jakarta, Indonesia
Reviewed 3 weeks ago

Staff are nice and helpful, location is quite good, near city center, the lake, and supermarket, kitchen facilities are complete and free pasta/rice for us also free parking. I think beds can be more comfortable

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Thank Niantiaulia
crash1977, Owner at Crash Palace, responded to this review

appreciate you coming to stay thats for taking the time to leave a review. have a safe and enjoyable trip through NZ.

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

This is a good hostel in comparison to the ones I've been at in Auckland. The people were great, the wi-fi was fast and they knew anything and everything about the area. The hostel has 2 kitchen areas, the rooms are clean and the people are the best because its always about the people you meet both those that work...

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Thank clickeric
crash1977, Owner at Crash Palace, responded to this review

Thanks for coming to stay hope you have a safe and happy new year !!

La Rochelle, France
Reviewed 5 weeks ago

We spent 2 nights in this backpacker and all was good. Good location, nice staff, good free wifi even in the bedrooms, good ambiance, rice and pasta free, clean spaces, two kichen... Definitely a good experience ! If you hesitate, don't hesitate anymore to book :) Thanks to the staff !

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Thank Élisa M
crash1977, Owner at Crash Palace, responded to this review

Thanks for taking the time to leave review we appreciate you coming to stay !! Safe travels to you. oh and Merry Xmas and happy new Year !!

Selkirk, United Kingdom
Reviewed 9 December 2016 via mobile

Free wifi, clean, nice staff and cheap. Great wee hostel in Rotorua, can be a bit loud if you want an early night but then at 11 it all shuts off. Probably louder on ground floor which seemed to house all the double and twin rooms. Very spacious rooms, with a desk, a mirror and lockers! Lockers need a padlock...

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Thank hhotchkiss
crash1977, Owner at Crash Palace, responded to this review

You guys make the place we just provide the space. Thanks for coming to stay, we appreciate you taking the time to leave a review have a great trip and a merry xmas safe travels......

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crash Palace provides the cheapest Quality accommodation for backpackers, Groups and budget travelers. The 1930,s character building has deep funky colors throughout. New Zealand art fills almost every space and fresh New Zealand music sets the atmosphere for an enjoyable stay. Crash is conveniently located opposite the Millennium Hotel and within 5 mins walking distance of the Main Street, I site (bus stop), Government gardens, Blue baths, Polynesian spa, and Pac N save supermarket. With high-speed Wi-Fi Internet, Lockers, 2 Kitchens and dining areas, BBQ, Outdoor Courtyard, Spa Pool, Thermal heating, and friendly service. It's the perfect place to chill and unwind a little from your travels. We offer a range of free services, Pasta and rice tea & coffee a selection of herbs and spices. Also a Free Spaghetti bolignaise on Fridays in summer and pancakes for breakfast Sunday. The hostel is located within walking distance of Pac N save supermarket, Government Gardens, Blue Baths, Museum, Polynesian Spa Pools, Kuirau Thermal Park. You are right in the city close to Rotorua's pubs, bars and markets.Look foward to seeing you soon. ... more   less 

Additional Information about Crash Palace

Address: 1271 Hinemaru Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: £15 - £40 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crash Palace 3.5*
Number of rooms: 22
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Questions & Answers

Here's what travellers have asked, with answers from Crash Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want internet, don't take room 18”
 of 5 bubbles Pixxidix, 1 Dec 2016 | Read review
“Go for the top floor to avoid noise”
 of 5 bubbles , 27 Nov 2016 | Read review
“Spacious mixed dorms. Would try for one with windows which can open.”
 of 5 bubbles cupchip, 27 Jul 2016 | Read review
“6 bed dorms were quite good”
 of 5 bubbles , 20 Jun 2016 | Read review
“free wifi, friendly staff,”
 of 5 bubbles 24belenf, 17 Sep 2015 | Read review
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