Plymouth International
220 Courtenay Street, New Plymouth 4312 New Zealand
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About
#12 of 71 hotels in New Plymouth
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in New Plymouth, look no further than Plymouth International. While staying at Plymouth International, visitors can check out Wind Wand (0.8 mi) and Taranaki Cathedral, Church of St Mary (0.8 mi), some of New Plymouth's top attractions. Plymouth International is a family-friendly hotel offering a flat screen TV, air conditioning, and a desk in the rooms, stay connected with free wifi and parking. The hotel features room service and a great house bar and tropical courtyard, enjoy the heated pool and try the gym. These facilities make this a popular choice when visiting New Plymouth. When you’re feeling hungry, be sure to check out in house Orangery Flambe Restaurant and Julianas Restaurant at Auto Lodge both staurants that are popular with locals and out-of-towners alike. During your visit, be sure to check out popular attractions like New Plymouth Coastal Walkway (0.9 mi), Pukekura Park (0.6 mi), and Te Henui Cemetery (0.2 mi), which are all within walking distance of the hotel. The staff at Plymouth International looks forward to welcoming you to our hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Horseback riding
Children's television networks
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Baggage storage
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Complimentary toiletries
Housekeeping
Room service
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Electric blanket
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
71Somewhat walkable
Grade: 71 out of 100
86Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
220 Courtenay Street, New Plymouth 4312 New Zealand
Getting there
Car HireSee all New Plymouth car hire
522Reviews2Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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A nice hotel with comfortable room but disappointing in the finer points: light switches poorly placed, very cramped toilet/shower and very limited TV channels (no TV One). Breakfast was a disaster - full hotel but only one staff member who was overwhelmed. On the plus side, reception staff were pleasant and plenty of parking.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The location is not the best as it’s in a a business/retail area away from the seafront. Room in need of a good clean! Cobwebs and ceiling fan with an accumulation of dust/dirt. Damaged walls and wallpaper, bedside lights in accessible and misaligned. We had booked an executive studio which for some reason came with hand rails in the shower?? After a long day travelling from Wellington it wasn’t what we expected. Bed was comfortable though. Poor room but thankfully only for one night!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
You cannot fault the service here. Just wonderful! If there was an 11 out of 10 on this platform then I'd give that to this team. We had a wonderful evening event in their conference room too. On the downside? The gym isn't really, umm, a gym - its a running machine. The rooms are clean but a little dated and its the only hotel in all the world which doesn't number the rooms by their floor number. Eg; Room 413 is on level 3 LOL. Would I stay here again? No but that is because I'm a 5 star kinda guy and this hotel is more a business class one - but they do that well ....incredibly so. Stay here :)
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
RACIAL DISCRIMINATION is alive and well at the Plymouth International. My family and I have just spent the last few nights at the Plymouth International and everything was fine until our dinner last night. We had a very unpleasant encounter with one of the owners (which we didn't know at the time). We ordered dinner in the hotels bar area and we ordered "Prawns" as one of our meals. When our food arrived, in front of the entire bar she questioned whether that was our dish (because it was $45 meal) for no reason at all apart from our outlook and the colour of our skin - BROWN. I guess we are not the type of people they want in their hotel. She not only questioned the waiter serving us but made an even bigger scene by questioning the lady behind the bar whether that meal was ours which of course she confirmed. It spoilt our whole night and our entire holiday. We travel a lot and am happy to say that this treatment is few and far between but sadly still exists. She offered no apology and instead sat at her table drinking her champagne with all her arrogance and carrying on as if we were privileged to be in her hotel. What a sad life you lead when you think its ok to treat people this way!! Definitely won't be back and ruin another holiday.…
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Darrin Muggeridge, Owner at Plymouth International
Responded 12 Jul 2023
We were disappointed to read your comments posted online and hurt to think our actions were totally misinterpreted. As hands-on owners of the hotel we like to observe and support our staff at all times and remember this particular evening quite clearly as unfortunately we had junior staff operating without the usual senior restaurant supervisor. We are extremely sorry we have inadvertently caused you offence and or embarrassment when we attempted to ensure all of our guests received the hospitality we strive to offer. We are very proud of our diverse staff and customer base and numerous cultural events we host at this property. I certainly would have welcomed the opportunity to speak with you directly either on the night or the next day to convey this to you in person. Please accept this as our personal apology and invite you to call us direct if you would like to chat further. Managing Directors
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice room very clean and inviting The pool was great and spa relaxing after a long drive Very helpful and friendly staff ,nothing was too much trouble Loved our stay Would recommend this hotel to anyone
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Building exterior looks newer than it is. The interior gives big clues that this place is old and tired and would definitely benefit from a healthy dose of TLC. Broken Air conditioning system, affecting numerous guests in multiple rooms and the front of house staff couldn't care less. A small oscillating fan was placed in the room. As a rather ineffective solution. On-site restaurant " The Orangery" deserves a mention and gets a- nod for quality of food(sadly some of the staff - and their lack of Customer Service skills lets it down! The silver lining? They are allowed to turn their Air conditioning unit on when there are guests seated in the restaurant!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Pet friendly and clean hotel however it is a bit outdated. Some of several issues I found were wallpaper is peeling off, door frame not properly well and ceiling paint is peeling off. May stay here again if no other options available
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent hotel. The service and amenities were good. The pool and hot pool were a hit. The staff were friendly and very helpful. There was ample parking. The pool is a heated salt water pool. We were there only for one night so did not go to the restaurant. However the bar staff were very helpful. The bar has a good selection of beers.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Definitely dated. The more expensive rooms have apparently been updated but we chose a cheaper room. Good sized shower. Lovely big mugs and plenty of tea bags. Friendly, helpful staff in reception. Only problem was the noise both nights with restaurant guests leaving. Our room was over the car park. I'd picked a mid-week stay to minimise this but it didn't work!
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Try a room on the other side from the car park though they may be the more expensive ones.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was our second time to stay at Plymouth International Hotel. The room was clean although it was dated. Facilities were good, a good size pool and a small room for gym. We tried the breakfast and the in-room service. Food was good and fresh. We would like to try dinner at their restaurant in our next visit. Reasonable price. It is a good choice for family holiday in New Plymouth.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$61 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn new plymouth
LOCATION
New ZealandNorth IslandTaranaki RegionNew Plymouth
NUMBER OF ROOMS
76
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Claim Your ListingPLYMOUTH INTERNATIONAL - Updated 2023 (New Plymouth, New Zealand)
Frequently Asked Questions about Plymouth International
Which popular attractions are close to Plymouth International?
Nearby attractions include Pukekura Park (0.6 miles), Te Henui Cemetery (0.2 miles), and Te Henui Walkway (0.5 miles).
What are some of the property amenities at Plymouth International?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Plymouth International?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Plymouth International?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Plymouth International?
Yes, free parking is available to guests.
What are some restaurants close to Plymouth International?
Conveniently located restaurants include Arranged Marriage Restaurant, The Orangery, and India Today Tandoor and Bistro.
Are there opportunities to exercise at Plymouth International?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Plymouth International located near the city centre?
Yes, it is 0.6 miles away from the centre of New Plymouth.
Are any cleaning services offered at Plymouth International?
Yes, dry cleaning and laundry service are offered to guests.
Does Plymouth International offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Plymouth International?
Many travellers enjoy visiting Hurworth Cottage (5.2 miles).