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The Waterfront

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224 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Omokoroa NZ
Reviewed 6 June 2016

We just called in on the off chance of a room and were lucky to be offered a discount rate of $160. Our room was on the 1st floor where their restaurant Salt is. Lovely room with tasteful decor and quiet. Wonderful king size bed. We did have a ocean view when standing on the small deck. But the reality...

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Helpful?
Thank kangab
Mark D, Owner at The Waterfront, responded to this review

Thank you Kangab for your review. Its great to hear you had a great time while staying with us. We appreciate your custom and we hope to see you again one day soon. best wishes, The Waterfront Hotel Team.

Whangarei, New Zealand
Reviewed 21 May 2016

Great location by the waterfront and close to the gallery, cafes and restaurants. We didn't pay extra for the ocean view room but we still had a view of the water from our room on the third floor. The room was spacious and comfortable. Sound proofing was good. All the staff we encountered were extremely helpful and lovely.

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Helpful?
Thank travellingkiwi_11
Mark D, Owner at The Waterfront, responded to this review

Thank you Travellingkiwi_11 We appreciate you choosing the Waterfront Hotel for your stay and we are delighted you had a great time. We wish you all the best and hopefully we will have the chance to host you again one day.

Christchurch, New Zealand
Reviewed 18 May 2016 via mobile

My wife and I spent one night in this motel. It's nicely situated near the museum, coastal walkway, and restaurants. We were allowed to check in a few hours early and check out one hour later. We had breakfast in the Salt restaurant the following morning and it was superb. My only negative comment was the supposed "ocean view" of...

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Helpful?
Thank M R
Mark D, Owner at The Waterfront, responded to this review

Thank you M R, We are very pleased you had a great time at our Hotel recently. It means a lot to get feedback like this from our guests. We do not promote deluxe rooms as having ocean views im sorry. To have a ocean view the Penthouse rooms are the way to go. Our superior rooms also have appointed...

New Plymouth, New Zealand
Reviewed 1 May 2016 via mobile

Top location, nice, modern rooms and comfy bed. It was nice to get soft pillows for a change. A great place to stay in New Plymouth. I can't recommend the restaurant though, we had a very cheap and nasty breakfast with atrocious service. The rest of the hotel is great though.

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Helpful?
Thank ladyj26
Mark D, Owner at The Waterfront, responded to this review

Hello Ladyj26 Firstly I would like to thank you for staying with us recently. Its nice to hear you enjoyed the hotel comforts and location. I am truly sorry you did not feel the same about the restaurant during breakfast. I assure you we will be looking into the events on the morning in question. Kind regards The Waterfront Hotel...

Reviewed 23 April 2016 via mobile

I liked it. Very helpful and friendly staff. I liked how my room and the bar was on the same level haha. Clean and modern rooms and bathroom. Central to everything and we could walk everywhere in min. Train is literally across one road which woke me up a few times. The side street was a bit noisy with traffic,...

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Thank Rahul J
Mark D, Owner at The Waterfront, responded to this review

Thank you Rahul J. Its nice to hear you enjoyed your stay with us. We appreciate your feedback and business greatly. We believe we have a fantastic location, and yes there is some city noise , but thats to be expected in any city. All the best!

Brisbane, Australia
Reviewed 6 April 2016

I was in New Plymouth for work. I stayed at the Waterfront Hotel for 2 nights. The room was clean and the service was good. The Hotel is in a great location! I was able to enjoy great views in the morning and walk to my business meetings. I also had a meal at the restaurant and really enjoyed it....

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1Thank Stcharlesryder
Mark D, Owner at The Waterfront, responded to this review

Thank you for your valued feedback. Its fantastic to know you had a excellent experience and would return next time. We believe e have the best location and views in New Plymouth too!

Auckland Region, New Zealand
Reviewed 28 March 2016

Although this hotel is advertised as waterfront be aware that it is also on the main road to the port and the traffic noise is bad to say the least.In this day and age non smoking should actually mean non smoking,yes the room may have been non smoking but this hotel allows guests to smoke on the tiny balcony outside...

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Helpful?
Thank SPTSLM
Mark D, Owner at The Waterfront, responded to this review

Hello SPTSLM Yes we are on a main road and all the rooms are fitted with Hush glass. In any CBD hotel / Motel you will get some noise, traffic / street or otherwise. Over the years we have had very little issues with noise, and I think you are over reacting a little to be fair. Our rooms are...

Lydney, United Kingdom
Reviewed 15 March 2016

This modern hotel is situated on the sea front, adjoining the excellent Puke Ariki museum. The rooms are spacious and well fitted. The reception service was superb. A vet good restaurant with the option of al fresco dining. I would certainly stay again

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Helpful?
Thank GrahamFoxwell
Mark D, Owner at The Waterfront, responded to this review

Hi Graham Thank you very much for your feedback. That's fantastic, we are delighted you had an excellent stay with us. We would love to host you again if you ever return to New Plymouth.

Inverness
Reviewed 9 March 2016

Great location friendly staff lovely spacious room only fault would the lift is a bit slow. There are plenty bars restaurant all round shopping centre or you just cross the road and you can walk in any direction along the coast.

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Thank Bertinverness
Mark D, Owner at The Waterfront, responded to this review

Thank you for taking the time to share your feedback about your stay with us. Yes our lift is a little slow, but is out of our control for now. we appreciate your business and welcome you back one day soon.

Mount Maunganui, New Zealand
Reviewed 6 March 2016 via mobile

Excellent hotel, very large studio, superking bed, great location, very clean, great service from all staff, will recommend to all, free parking, free WiFi, excellent restaurant Salt on-site, across road from coastal walkway, walking distance from bars abnd theatres and art galleries

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Helpful?
Thank LawrieGibbons
Mark D, Owner at The Waterfront, responded to this review

Thank you Lawrie, We really appreciate your comments about your experience. Its super to hear you had a great time and thought so highly of our facilities and service levels. all the best!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 

Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range: £95 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Waterfront 4.5*
Number of rooms: 39
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Also Known As:
Waterfront New Plymouth
Hotel Style:
#6 Luxury Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify your requirements on booking.”
71SheilaM, 10 Apr 2017 | Read review
“Waterfront would be best but even on the side street was still pleasant.”
198robc, 13 Mar 2017 | Read review
“Rooms on the north side have perhaps a better perspective of the coastal view.”
bbcw, 11 Mar 2017 | Read review
“The second floor was very nice and quiet”
TennesseeEZTraveler, 6 Feb 2017 | Read review
“ask for a room with north facing sea views”
Barrybid, 26 Jan 2017 | Read review
5 of 5