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The Reef Resort - Heritage Collection

556 reviews
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Traveller (185)
Room & Suite (189)
Pool & Beach (37)
Overview
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“spa bath”(52 reviews)
“lake taupo”(42 reviews)
“free bikes”(7 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (556)Write a Review
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Traveller rating
426
96
11
3
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426
96
11
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Show reviews that mention
All reviewsspa bathlake taupofree bikeslake viewpool areagreat resortpool and hot tubdirect accessfree wifinice poolstudio roomtop floorthe managerstwo nightsmin walkgreat staybed was very comfortable
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101 - 105 of 539 reviews
Reviewed 11 January 2017 via mobile

Wonderful stay from start to finish. Modern, clean rooms with Jacuzzi bath and sliding doors to look out on to the bay (Room No.9 - Top Floor). Comfy king bed and ample space. Great views of the lake and lovely fresh and thermal pool. Rob...More

Thank Wild87
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 15 January 2017

Dear Wild87, Thank you so much for your lovely review, which we have appreciated immensely. We are delighted that you enjoyed your stay here with us. We hope that you have continued to enjoy your holiday and hopefully one day "in the not to distant...More

Reviewed 9 January 2017

We stayed here as a stopover for one night before being picked up by family on the next stage of our holiday, our regret was that we didn't have more time at this lovely motel. It is a tastefully furnished building, our bedroom was large...More

Thank Michael J
Response from Erin W, Manager at The Reef Resort - Heritage CollectionResponded 10 January 2017

Dear Michael J Thank you so much for your wonderful review! We are delighted that you had an enjoyable time here at the Reef Resort. We try to take pride in what we do at the Reef Resort and it is our commitment to our...More

Reviewed 8 January 2017

Very nice, large room with spa bath. In hindsight we should have paid extra to have a lake view because it is so beautiful. However we were only staying the one night and had a good walk along the lakeside, accessed from the property. Taupo...More

Thank WAC188
Response from Erin W, Manager at The Reef Resort - Heritage CollectionResponded 9 January 2017

Dear WAC188 Thank you for your lovely review and we are so pleased that you enjoyed your stay here with us! Hopefully next time you come to stay with us, there will be a Luxury Studio with Lake Views available for you! We are so...More

Reviewed 2 January 2017

The owners are lovely, even gave us a voucher for a free zorb ride in Rotorua (our next stop). Its lovely that there are bicycles available for use if needed. We were pleased that there was plenty of free wifi. The room was exactly as...More

Thank kiwichick2882
Response from reefresorttaupo, Manager at The Reef Resort - Heritage CollectionResponded 4 January 2017

Dear Kiwichick Thank you for your lovely review! We are so pleased that you were able to use the vouchers for the Zorb in Rotorua and that you had a wonderful time staying with us here at the Reef Resort. We are so lucky to...More

Reviewed 23 December 2016 via mobile

When we checked in, Taupo was very misty and rainy however when the weather cleared, we had a fabulous view of the lake from our room, even though we were in one of the studio rooms in the main building and not in a room...More

Thank LM82
Response from reefresorttaupo, Manager at The Reef Resort - Heritage CollectionResponded 23 December 2016

Hi there, Thank you for taking the time to review the Reef Resort in Taupo. We really appreciate your feedback and we are delighted that you enjoyed your stay. Hope you manage to have a wonderful Christmas and I hope that you will be able...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$126 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (185)
Room & Suite (189)
Pool & Beach (37)
Dining (5)
Questions & Answers
Ask a question
620johnnyv
25 January 2018|
AnswerShow all 4 answers
Response from abseilor | Reviewed this property |
the reef is approx 4km out of the CBD following the lake path. You can easily get to most things. the weather in November maybe iffy but on the improve all the time. the busy season will most likely start the week before... More
1
Vote
orangecat0
22 June 2016|
AnswerShow all 3 answers
Response from | Reviewed this property |
Sorry, don't know. We were driving not flying.
0
Votes
Tony M
4 November 2014|
AnswerShow all 5 answers
Response from Erin W | Property representative |
We do have those room types available for both reception level and the floor upstairs. They are pretty private with spectacular. The best option is to email or contact us directly via our website. Just so you know that... More
0
Votes
Room Tips
"no tips needed, all rooms are good :D"
Read review
"Loved the lake views unless you want absolute poolside"
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"Rooms 10 and 11 are two of the best."
Read review
"lake view is recommended"
Read review
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