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Grand Mercure Wellington

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Grand Mercure Wellington rebranded in May 2017 following a multimillion dollar refurbishment all guest rooms, public areas, restaurant, conference and leisure facilities including an indoor lap pool, sauna and gym. From the hotel meander through artisan food and craft beer producers to Te Papa and the city’s waterfront which provides the best experience of Wellington by foot. New guest rooms provide elegant sanctuaries and Forage Kitchen+Bar shares a dining experience of local produce and panoramic views. There is Wi-Fi access throughout the hotel and secure, off street valet car parking is available. Grand Mercure Wellington is a destination ready to share stories through the design, cuisine and service of the hotel bringing to life the history and culture of the capital city.
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Property amenities
Restaurant
Room Service
Meeting Rooms
Bar/Lounge
Public Wifi
Dry Cleaning
Banquet Room
Pool
Spa
Free High Speed Internet (WiFi)
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Indoor pool
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Quiet
HOTEL CLASS
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Special Offer:UP TO 30% - EARLY BOOKING
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Reviews (274)
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260 results
Traveller rating
123
87
33
9
8
Traveller type
Time of year
LanguageEnglish
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123
87
33
9
8
Show reviews that mention
All reviews forage restaurant a deluxe king room valet parking huge tv short walk to cuba street we ordered room service beautiful hotel breakfast buffet is blackout curtains coffee machine very pleasant stay business trip comfortable bed wellington city top floor per night an easy walk
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1 - 5 of 260 reviews
Reviewed 4 days ago

Walking back up to the hotel from a day around Wellington is a bit of a test of endurance but once there the views over the city are splendid, especially from the dining room. Our rooms were not over-large but well-furnished and comfortable. The bathroom...More

Date of stay: October 2018
Thank tofs
Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

Kia ora tofs, thank you so much for the review. I am sorry if my staff did not show you the lift access to the hotel from behind it. It does take the hill off the journey which is a godsend. I am so glad...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Located on the terrace... right on the highest spot sits this little gem . Entrance is actually on level 5 , there's a lovely vibe as soon as you arrive, stunning upholstered chairs give a retro/ deco feel to the place. Theres always a wee...More

Date of stay: November 2018
1  Thank vicktikitoria
Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 3 weeks ago

Kia ora vicktikitoria (love the name), thank you ever so much for your review. It is great see our guests take the time to share all of their experience with us so that we can recognise our team but also make improvements if necessary. I...More

Reviewed 4 days ago

I loved this place it met my needs with no alcohol. I enjoyed the pool and the Buffet that was included but most of all I liked that you could checkout after 10am I am nocturnal for work and was very beneficial to me.

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Thank Clifford Bryan ... W
Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

Kia ora Bryan W I am so happy you had a great stay and I hope we can welcome you again soon Regards Jade Stunden General Manager

Reviewed 5 days ago

Returned again after a year. Love the location, the look of the hotel, the facilities are nice and the staff are friendly. But friendliness is no compensation for poor overall service. On arrival an up grade for Accor Gold Member unavailable. Understand this is not...More

Date of stay: December 2018
Thank WairuaS
Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

Kia ora WairuaS, firstly I am so sorry you did not feel valued as a member. We certainly do value the loyalty all of our members have for us and especially as a Gold member. It is a shame we did not have the upgraded...More

Reviewed 1 week ago

had a problem with my previous hotel in Wellington so decided to stay with a 5 star one in order to avoid the same issue. The size of room was fine and the room was well decorated with great furnishment. But was it worth what...More

Date of stay: November 2018
Thank aussiesimpson
Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 6 days ago

Kia ora aussiesimpson, I am sorry that you did not find your stay good value and there were a few issues in the room. I am hoping we can get in touch so I can get more information in order to rectify the smell concern....More

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Questions & Answers
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kimmie415
30 November 2018|
AnswerShow all 3 answers
Response from derrynhughes | Reviewed this property |
No self laundry here - however, i think there was the ability to give laundry to the staff to do on your behalf.
0
Votes
jendieg0
25 August 2017|
AnswerShow all 8 answers
Response from kiwisteve1 | Reviewed this property |
It's not very close to the inner city. Maybe a 10 - 15 minute walk downhill. There are some steep streets to walk up getting back to the hotel. In saying this, the hotel has quite good views.
0
Votes
wint1
6 July 2017|
Answer
Response from derrynhughes | Reviewed this property |
The gym and pool are open, i have used the facility several times over the past 4 months and it is great.
0
Votes
Room Tips
"Go for a room with a view"
tofs
5 days ago
Read review
"The higher up the better quality room but they are on the smaller side"
WairuaS
6 days ago
Read review
"Best views from the 9th floor"
Allanh50
3 weeks ago
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"Ask for a room with a city view away from the lifts."
christel526
4 weeks ago
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PRICE RANGE
US$100 - US$277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure wellington hotel wellingtonaccor wellington
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
114
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