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Grand Mercure Wellington

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Traveller (131)
Room & Suite (38)
Dining (20)
Certificate of Excellence

About

Location
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Certificate of Excellence
GreenLeaders GreenPartner
Grand Mercure Wellington rebranded in May 2017 following a multimillion dollar refurbishment all guest rooms, public areas, restaurant, conference and leisure facilities including an indoor lap pool, sauna and gym. From the hotel meander through artisan food and craft beer producers to Te Papa and the city’s waterfront which provides the best experience of Wellington by foot. New guest rooms provide elegant sanctuaries and Forage Kitchen+Bar shares a dining experience of local produce and panoramic views. There is Wi-Fi access throughout the hotel and secure, off street valet car parking is available. Grand Mercure Wellington is a destination ready to share stories through the design, cuisine and service of the hotel bringing to life the history and culture of the capital city.
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Property amenities
Restaurant
Room service
Bar/Lounge
Pool
Spa
Free High Speed Internet (WiFi)
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
311Reviews
177Photos
7Q+A
53Room tips
Traveller rating
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Popular mentions
We spent 3 pleasant nights at this conveniently located hotel, which is within easy walking distance to the city (walking back to the hotel is a good exercise with a bit of a climb). Parking at the hotel is valet-only, but on the street parking may be available too if you are
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Response from JadeStunden, Manager at Grand Mercure Wellington
Responded 2 weeks ago
Kia ora Nomad810524, Thank you so much for your review, it was both informative and complimentary. I appreciate you taking the time to recognise my team and I do hope you will be back again soon Kind regards Jade Stunden General Manager
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As Accor members, I expected a little more from the hotel? No welcome note, no complimentary water, not even a pen in the room. The rooms are very well appointed with your choice of 2 different shower types. It might be a while before we're back.
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Response from JadeStunden, Manager at Grand Mercure Wellington
Responded 2 weeks ago
Kia ora Allanh50, I am so sorry we have seemed to have missed your membership on this stay. I believe you still have my contact details from our last encounter so do contact me so I can ensure this is improved and we can welcome you back as a valued member soon Kind regards Jade Stunden General Manager
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Located on the The Terrace, this hotel requires some fitness to walk back up the hill. There is an Executive Lift located at the entrance to the dining room which takes you down 5 levels to the next street down the hill and will save your knees in both directions. Otherwise,
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Response from JadeStunden, Manager at Grand Mercure Wellington
Responded 2 weeks ago
Kia ora KimRea, Thank you for leaving a review for us and future guests. I am so happy to read you enjoyed your stay and were able to take advantage of the VIP lift to eliminate the hill. We do hope you will visit again and perhaps try one of our Executive Rooms or Suites for extra space. Kind regards Jade Stunden General Manager
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We stayed 2 nights and really enjoyed it. The room was clean and well-equipped. The staff were very friendly - particularly the french barman and the front desk staff. We ate in the restaurant on our second night and we were very pleased with food. My wife had a Wagyu steak
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Response from JadeStunden, Manager at Grand Mercure Wellington
Responded 2 weeks ago
Kia ora GrahamP19gv, thank you so much for taking the time to review our hotel, I am so pleased my team made your stay extra special and I have shared your feedback with them. It is great to read about your dining experience as we have a new chef on board and a new menu, so this is very helpful for us. Kind regards Jade Stunden General Manager
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fine, modern hotel, well located just on the edge of the CBD and the popular, if not slightly grubby cuba street, everything is within walking distance, even the well-worth seeing botanical gardens. the rooms are clean and well-appointed, with large comfortable double beds,
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Response from JadeStunden, Manager at Grand Mercure Wellington
Responded 2 weeks ago
Kia ora William B, I am so pleased you enjoyed your visit to Wellington and Grand Mercure, good advice on the SIM card, it is well worth buying one and they are well priced. Thanks for the review. Kind regards Jade Stunden General Manager
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Photo provided by managementGrand Mercure Wellington
Photo provided by managementGrand Mercure Wellington
Guest room
Photo provided by managementGrand Mercure Wellington
View from the 9th Floor
Stunning view of Wellington from Hotel room.
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Is there self-service laundry?
Sorry about the delay- yes there is for a small fee $3 I think for washer and $3 for dryer
1 vote
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Is it in a good tourist area
It's not very close to the inner city. Maybe a 10 - 15 minute walk downhill. There are some steep streets to walk up getting back to the hotel. In saying this, the hotel has quite good views.
0 votes
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I thought the gym and pool were meant to be open in July ? part of the reason we booked here .
The gym and pool are open, i have used the facility several times over the past 4 months and it is great.
0 votes
When in August will the pool be open?
when will you pool and gym be open in July ?
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12
"Ask for a room at the back-side of the hotel on a high level, which have the best views over the city."
"Any room will be good but do explore Level 5 for the Executive Lift that takes you further down a street level to save your knees"
"I paid extra to get their best room of which had chairs in it to relax."
"Ask for a suite, higher floor so you don't get noise from housebuilding."
"Rooms at a lower floor may not have a good view."
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PRICE RANGE
US$107 - US$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure wellington hotel wellingtonaccor wellington
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
114
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