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It was a wet, windy night in Wellington ( so pretty normal 😁) but in the Grand Mecure is was a warm inviting hotel. Right from the value parking through to breakfast and check out, the customer service experience is special. For a beautifully peaceful...More
I managed to NOT book New Year's Eve at this hotel - mix-up of dates - and the extremely-helpful reception manager managed to find me a room at the sister Sofitel hotel when Wellington was otherwise booked solid (other than some motel in Lower Hutt)....More
Thank Trix M
Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 3 weeks ago
Kia ora Trix M
Thank you for taking the time to review your stay with us. I was so pleased to read your comments and I will share them with my team. I have also noted your feedback about the reading lights and I will...More
The room was nice, but the bathroom was rather small for a hotel in this price range. But what was not acceptable was the noise. At 6:45 the suppliers of the hotel started our day in a very loud manner. Not the time one would...More
This was a perfectly good hotel for our first two nights in NZ. Our room was a little small and cramped and it would have been nice to have more space. Otherwise it was fine. The staff were friendly and helpful.
The rooms and hotel look very nice. And they are. However the noise travels, so make sure you request a room far away from the elevators. Key to an overnight stay is getting a good night sleep...not this time :(
I was unfortunate enough to...More