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Novotel Wellington

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Novotel Wellington
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1,918 Reviews from our TripAdvisor Community

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Showing 1,844: English reviews
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Hastings, New Zealand
Reviewed 2 days ago NEW

We could not alter our booking once we had made it, so paid for a night we could not use in the end. After checking in we had housekeeping knocking on the door within an hour wanting to make up the room them 30 minutes later to top up the mini bar. We had not even been there 2 hours....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank graemeh564
Tauranga, New Zealand
Reviewed 5 days ago NEWvia mobile

We enjoyed a two night stay here. The staff were exceptionally helpful. It was really pleasant. We didn't eat in the restaurant but have eaten here in the past and found it good. The beds were comfy. Everything was clean.

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Thank Healthw0rker
Swansea S.Wales
Reviewed 5 days ago NEWvia mobile

We had a 3 night stay here recently and liked it very much. The staff were friendly and helpful, our room was comfortable, well furnished and extremely clean. Part of our deal included breakfast which had a good selection and set us up for the day! The accessibility to the main shopping area via an internal lift was useful though...

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Thank pandmg
Sydney, Australia
Reviewed 1 week ago via mobile

Don't let the slightly outdated lobby and elevators fool you, the rooms are very modern and nice. Had a very lovely stay here. Good: Clean modern rooms, helpful and friendly staff and amazing breakfast. Location is also very convenient and walking distance to many attractions. Bad: Can't think of any.

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Thank Brooklyn228
Reviewed 1 week ago via mobile

Stayed 2 nights here. Room was large and clean, bathroom clean and modern. Rubbish hair dryer in bathroom. Toiletries fair. No shower cap! Good buffet breakfast but if I want to be picky bacon was crispy, staff weren't chatty or friendly. No issues but nothing to rave about. You need to know where the entrances on Lambton Quay (next to...

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Thank Victoria D
North Shore City, New Zealand
Reviewed 1 week ago

The rooms was nice and the bathroom was extremely clean and well placed but only the basic shampoo, conditioner, body wash and body lotion were supplied. No robes and no other toiletries Our room was only cleaned once while we were there (we stayed for 3 nights). The restaurant was very small and they were not able to cater for...

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Thank JudeAF
Kotka, Finland
Reviewed 1 week ago

It is quite funny actually. Basically the hotel was ok. The room was clean and the bed was good. And the location was not that bad either. But I was not happy. Why? It must be something in little details, something was missing. First of all the staff was not very friendly. Reception was opposite the main door. Not a...

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2Thank Antti P
Frimley Green, United Kingdom
Reviewed 2 weeks ago via mobile

Stopping by in Wellington, and wanted to stay in a hotel brand I knew, so picked the Novotel Wellington. Nice Hotel, although the bar area looks a little dated. Good location, just on the outskirts of the business area of central Wellington, and a short walk into the shopping areas. Rooms are nice and comfortable and fairly modern but bathrooms...

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1Thank Mike W
NovotelWellington, Assistant Manager at Novotel Wellington, responded to this review

Kia Ora Mike W, We are delighted to read that your experience at our place was positive in all respects. Really appreciate you taking time to share the experience. We look forward to welcome you again. Kind Regards, Pratik Kanyalkar Assistant Manager

Sydney, Australia
Reviewed 3 weeks ago via mobile

Stayed 1 night Hotel is not modern No lovely entrance or foyer like a lot of other hotels but Hotel staff at the reception desk wonderful Rooms good size except bathroom small Clean but not a 4 star property

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Thank LKL66
NovotelWellington, Assistant Manager at Novotel Wellington, responded to this review

Kia Ora LKL66, Thank you for taking time to share your feedback. we are delighted you enjoyed a comfortable stay with us and that service of our team was standout during your stay. We hope to welcome you again soon. Kind Regards, Pratik Kanyalkar Novotel Wellington

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

Stayed here for two nights. Firstly they don't offer free Wi-Fi! I had to sign up to their membership programme to get it... Lifts are a bit tight and outdated. Rooms had really weird concept with "blood" streak curtains. Otherwise tidy and well furnished but could be time for an update. Bed was very soft, pillows were very flat. Room...

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Helpful?
Thank jennz246
NovotelWellington, Assistant Manager at Novotel Wellington, responded to this review

Kia Ora jennz246, Thank you for taking time to share your experience. I am sorry that some our aspects didn't meet your expectation, please be rest assured we will take necessary steps to improve quality and service accordingly. We hope to welcome you again. Kind Regards, Pratik Kanyalkar

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Enjoy contemporary style in the centre of the capital city at Novotel Wellington. An international 4.5-star plus hotel conveniently located in the heart of the city providing outstanding service for all guests to ensure their stay is an enjoyable and memorable experience. All 139 rooms contain modern comfortable décor, plush bedding, LCD TV, iPod/iPad docking station, connectivity panel, cabled and WiFi internet (charges apply). Hotel facilities include a gymnasium, Caucus Restaurant and Bar, an executive boardroom, and two Mac stations in the lobby for guests use. The hotel has direct lift access to Lambton Quay, Wellington's premier shopping precinct and is perfectly located for all business and holiday needs. It's just minutes away from the capital city's popular attractions including the Cable Car, Parliament, Te Papa and the waterfront. As well as offering easy access to transport, Novotel Wellington offers valet parking for guests and complimentary car parking for hybrid vehicles. Novotel Wellington is part of AccorHotels New Zealand. ... more   less 

Additional Information about Novotel Wellington

Address: 133 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: £100 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Wellington 4.5*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda, ACCOR and Travelocity so you can book your Novotel Wellington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wellington Hotel Wellington
Accor Wellington
Wellington Novotel
Hotel Style:
#1 Green Hotel in Wellington
#8 Business Hotel in Wellington
#9 Family Hotel in Wellington
#11 Romantic Hotel in Wellington
#11 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Wellington staff and other travellers.
16 questions
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Questions? Get answers from Novotel Wellington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying for a sea view room”
 of 5 bubbles JudeAF, 12 Feb 2017 | Read review
“Ask for rooms on a higher floors for view of the city and waterfront. Ours was on the 7th and the corner most room.”
 of 5 bubbles vm101010, 26 Jan 2017 | Read review
“Back is quieter”
 of 5 bubbles Jdmd2015, 25 Jan 2017 | Read review
“Seems like all rooms and options were great. As always higher is better.”
 of 5 bubbles FlawlessStevy, 17 Jan 2017 | Read review
“get a room facing the bay if you can ,view is nice and less street noise”
 of 5 bubbles dr_abacus, 4 Jan 2017 | Read review
5 of 5