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West Plaza Hotel

0.2 miles from Wellington centre
  • Restaurant
  • Room Service
  • Bar/Lounge
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1 room, 2 adults, 0 children
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110 Wakefield St, Wellington 6011, New Zealand
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418 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Reviewed yesterday NEWvia mobile

Were originally booked into a small room at the end of one of the wings - constant noise from hotel machinery and very hot - no air-conditioning . Hotel supplied a fan. Went out for a meal returning around 9:30. Room was still too hot. Asked at reception and they moved us to a bigger, cooler room without a problem,...

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Helpful?
Thank Kevin D
Perth, Western Australia, Australia
Reviewed 2 days ago NEW

We stayed at this hotel for two nights. Was a good price and we were able to get connecting rooms as I was travelling with two other friends. Offers free wifi for guests as well. Shower heads were a bit low, which can be frustrating having to bend down to wash my hair (I am 175cm tall).

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Thank Amy C
Pamber Green
Reviewed 2 days ago NEW

Close to the ever popular Cuba St, harbour area, museum & cable car plus huge choice of shops all in walking distance. Good facilities, everything you need in a hotel room. Only negative was a) I purchased a bottle of craft beer that tasted awful and they asked me to purchase another one when I expected a refund and b)...

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Thank Tony R
Auckland Region, New Zealand
Reviewed 2 days ago NEW

Pretty average room TBH small looking onto a car park building, nothing special at all... Although the upside is you can get a great breakfast there, the order system sucks though, upon entering the restaurant you were expecting to place your order before sitting down

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Thank awondering
Madrid, Spain
Reviewed 1 week ago via mobile

The old furniture and carpets in the room could use some renewals but room was big the hotel is very well located. Friendly staff, pretty good breakfast even though there was 3 staff members for the breakfast and some stuff didn't get replenished. Paid parking was kind of tricky at the back of the building.

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Thank Dimas21
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed the location of the hotel and that the staff were friendly and helpful. We are a mid-range value for money accommodation option situated in the heart if Wellington city. We appreciate you leaving your comments, they will help us to make improvements. Thanks again. Regards, Julie Wilcock - GM

Nelson-Tasman Region, New Zealand
Reviewed 1 week ago

We stayed in the apartment at the West Plaza for three days. We phoned the direct and booked and found we got a very good deal . The apartment had two rooms a small kitchen with a microwave , toaster,everything you needed one bathroom and a large lounge dinning area . It was very clean and tidy although it only...

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Thank Rachelann08
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed your stay with us and that the staff were friendly and helpful. We appreciate you leaving your positive comments about the hotel and Wellington city and hope to see you again. Thanks again. Regards, Julie Wilcock - GM

Southampton, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed for 1 night and it was ok. The room was a bit tired looking, not nearly as nice as the reception area. The bed was stupidly soft which meant it was difficult to sleep on. The shower head (not adjustable height) is far too low for normal people - it was at chin height and I'm only 5...

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Thank El_Fluffy_Bunny
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, I am sorry to hear that you did not enjoy your stay at the hotel and that we were not the style of hotel you were looking for. We have recently replaced all the mattresses throughout the hotel so I was surprised to read your comments and will investigate this further with my housekeeping team. We...

Canton, Ohio
Reviewed 3 weeks ago via mobile

We travelled for 26 hours when we arrived at this hotel. The staff are friendly and helpful. Our room was ready and they let us check in early which we so appreciated.The room was clean and roomy. We thought breakfast was included but it is extra. We enjoyed the cold breakfast with wonderful fruit and cereal and yogurt. The tub...

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Thank ester94
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed your stay with us and that the staff were friendly and helpful. We appreciate you leaving your positive comments about the hotel and Wellington city. Thanks again. Regards, Julie Wilcock - GM

Auckland Region, New Zealand
Reviewed 3 weeks ago

Stayed for 3 nights, room had a very comfortable queen size bed and single for our teenager. Our check-in was very brief - the guy said "here's your key, you get 800mg of free data, you're good to go!". Room was at back of the hotel so looked out to a carpark & building site which was no problem until...

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Thank BarrellRider
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your feedback about your stay at the hotel we appreciate it. I will pass on your comments about the bacon to my Food & Beverage team to make improvements. We were pleased to hear that you really enjoyed your stay and will return, we look forward to seeing you in the future. Regards, Julie Wilcock -...

Reviewed 3 weeks ago

I have stayed at the West Plaza several times for interest group meetings and pleasure. They have great conference rooms with modern equipment and good sized rooms for relaxation. They are close to entertainment, museums [Te Papa], restaurants, bars and shopping in the middle of the city. Their by-line is "Location, Comfort, Style" and the hotel lives up to this....

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Thank Peter G
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that you have enjoyed your time at the hotel and will return. You have summed up our hotel perfectly, we are a mid-range value for money property in the heart of Wellington. Your comments help us to continue to deliver great service and we look forward to seeing you again....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: £77 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
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Also Known As:
West Plaza Wellington
Hotel Style:
#17 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from West Plaza Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would contact West Plaza direct to book”
 of 5 bubbles Rachelann08, 13 Feb 2017 | Read review
“North facing rooms are quieter”
 of 5 bubbles , 29 Jan 2017 | Read review
“No, all seemed bog standard”
 of 5 bubbles AnonymousMalaga, 23 Jan 2017 | Read review
“We were on the 3rd floor and heard no sounds at all.”
 of 5 bubbles coling6, 7 Jan 2017 | Read review
“Room 301 is at the front of the building and has a balcony”
 of 5 bubbles nigela133, 2 Jan 2017 | Read review
5 of 5