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West Plaza Hotel

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Traveller (40)
Room & Suite (22)
Dining (7)
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Overview
  • Excellent14%
  • Very good46%
  • Average31%
  • Poor5%
  • Terrible4%
Travellers talk about
“te papa”(51 reviews)
“great location”(74 reviews)
“wakefield st”(7 reviews)
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
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Bar/Lounge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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474 results
Traveller rating
72
211
143
28
20
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72
211
143
28
20
Show reviews that mention
All reviewste papagreat locationwakefield stmichael fowler centrecentral locationshower curtainrubbish truckstriple roomthe hotel is cleanparking buildingacross the roadbreakfast was includedeating placesbed was comfortablecuba mallwater frontcuba st
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21 - 25 of 474 reviews
Reviewed 26 January 2018 via mobile

Ideally situated for Cuba St and the CBD. We stayed one night and found it ideal for our purpose. The room was clean and tidy. There was a coolin fan for the heat. The room also had everything we needed (iron, hairdryer, drinks, fridge). The...More

Thank Colin and Carol... W
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 28 January 2018

Thanks for your comments, it’s good to hear that you enjoyed your stay. We appreciate your positive feedback. Regards Julie Wilcock GM

Reviewed 26 January 2018

Though this hotel is centrally located and close to restaurants, pubs and shopping, I would steer well clear. We booked a Queen room with breakfast included. This room was anything but regal. The main problem was there is no air conditioning in any of the...More

1  Thank snjdom
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 28 January 2018

We were disappointed to read your negative comments about the hotel. Your feedback about your bathroom has been passed onto the housekeeping team to investigate immediately. It has been unusually warm summer in Wellington and unfortunately, we do not have air-conditioning, it is something we...More

Reviewed 22 January 2018 via mobile

The price looked good on Trivago and the location was ideal - half a block away from the nightlife of Cuba Street but without night time traffic noise. The room was neat and tidy but very stuffy without air-conditioning or good ventilation. But the price...More

Thank PaulKasner
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 23 January 2018

Thanks for your feedback, it’s good to hear you found the hotel nice and central. I am sorry you found the carpark difficult to get to. When guests book direct with the hotel, we offer detailed instructions pre-arrival, to help with parking. We also list...More

Reviewed 21 January 2018 via mobile

The hotel is clean but it’s so dated, the reception area is nice but the hallways and rooms are warn and old, it’s so hot in the rooms too and only a small fan good for 1 night only, staff friendly thoughMore

Thank daisydoo221
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 22 January 2018

Thanks for your comments. We are a Mid-range value for money accommodation option, located in the centre of Wellington. I am sorry we were not the style of hotel you were looking for. It was good to hear that you found our staff friendly. Regards,...More

Reviewed 15 January 2018

We spent a few days in Wellington and appreciated the location of this Hotel very much. We used their parking facilities which was great as finding a park in the CBD with a baby isn't always easy. Staff is friendly and helpful. Rooms are nice...More

Thank AGl0betr0tter
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 16 January 2018

Thanks for your comments, we appreciate them. It’s good to hear your enjoyed your stay at the hotel. Thanks again! Regards, Julie Wilcock - GM

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$90 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$90 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
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Traveller (40)
Room & Suite (22)
Dining (7)
Questions & Answers
Ask a question
jayvee165
7 May 2017|
Answer
Response from WestPlazaNZ | Property representative |
Hello, We are extremely close to the Opera House. It is a 5 minute walk away. Regards, West Plaza Hotel
0
Votes
jameseC1234KE
11 August 2016|
Answer
Response from WestPlazaNZ | Property representative |
Hello, It is possible to sort out an evening check-in as we have someone on reception 24 hours a day. When you make your booking with our reservations team, please advise what time you will be arriving at the hotel so we... More
0
Votes
Obreezer
14 April 2016|
AnswerShow all 4 answers
Response from WestPlazaNZ | Property representative |
Hello, Yes we do have portacots available, there is an extra charge of $10 per night. Regards, West Plaza Hotel
1
Vote
Room Tips
"Best avoided!"
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"Our upgrade was just perfect.So quiet looked out on back street but it was ideal."
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"try to get a room that does not look over the car park- its not too bad but its quieter towards the road"
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"Choose a room at another hotel!"
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