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Chateau Marlborough

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Chateau Marlborough
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579 Reviews from our TripAdvisor Community

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Showing 559: English reviews
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Sheffield, United Kingdom
Reviewed 3 days ago NEW

I was disappointed with my meal on this occasion as it was served lukewarm and the usually superb steak should be piping hot. The really poor response from the waitress was the real down side. Perhaps because we were not residents made her somewhat indifferent but as we usually go at least twice during our four week stay in Blenheim...

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Helpful?
Thank Jean O
Management response:

Hi Jean O, Thank you for your feedback, we are disappointed to hear your meal was not up to standard. Please rest assure we treat all our valid customers ad guests with the highest service and respect. I will pass on your feedback to the restaurant team to make them aware. We do hope we have the chance to welcome...

Reviewed 4 days ago NEW

Really great hotel, our room was huge and spotlessly clean with an exterior door so we could go outside to the car without having to walk through the hotel. The staff were lovely and let us check in early due to flying in from Western Australia. Room was quiet and bed was comfy so we were well rested and bathroom...

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Helpful?
Thank Erica O
Management response:

Hi Erica O, Thank you for your kind feedback, we are very happy to hear that you enjoyed your stay with us and that you enjoyed your room and our facilities. We do hope to welcome you again Kind regards Matthew

Bovey Tracey, United Kingdom
Reviewed 5 days ago NEW

My wife and I stayed for two nights on our six week tour of New Zealand. This was our second favourite hotel in the South Island. Our Chateau Studio was very fresh and comfortable with a super king size bed. Our room overlooked the new swimming pool complex. The hotel has very much a modern feel with a quest restaurant....

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Helpful?
Thank Richard T
Management response:

Hi Richard T, Thank you for your kind feedback, we are very happy to hear that you enjoyed your stay with us and that you enjoyed your room. We understand that our selection of pillows are suited for different people, and this is why we have a selection of different pillows that are always available. We are glad that your...

Reviewed 6 days ago NEW

Really happy with the rooms and the bed was super comfortable. As we were only staying one night and wanted to visit wineries and see as much as we could we sought advice from the lady at the desk (sorry I didn't get her name)she gave us some great ideas and had although wet a great afternoon.

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Helpful?
Thank tracey C
Management response:

Hi Tracey C, Thank you for your kind feedback, we are very happy to hear that you enjoyed your stay with us and that you enjoyed the local wineries in our region We do hope to welcome you again Kind regards Matthew

Christchurch, New Zealand
Reviewed 1 week ago via mobile

This was one of the worst experiences I've had try to get a nights sleep in between driving the length of New Zealand. This old hotel with some new paint has missed the point and has spent all the renovation money in the wrong place. I arrived off a late ferry. I was told I was staying in room 1....

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Helpful?
Thank nzgeeman
Chatmarl, General Manager at Chateau Marlborough, responded to this review

Thank you for your feedback. Firstly I was very disappointed to read that you did not enjoy your stay at the Chateau Marlborough , our guest satisfaction is always paramount here. Room 1 is used by many of our guests and generally is enjoyed as it offers the same facilities , décor etc as other rooms. Yes it is next...

Bristol - UK
Reviewed 1 week ago via mobile

This hotel is fine. It is clean and appears recently decorated. I wouldn't call it a modern hotel or a classic, probably somewhere between the two. Location wise it is a short stroll into town, where you have your choice of restaurants. We didn't eat in he hotel, so can not comment on their own restaurant.

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Helpful?
Thank jennyBristolUK
Management response:

Hi jennyBristolUK, Thank you for your kind feedback, we do hope we have the chance to welcome you again, and that you have a chance to dine in our new restaurant. We do hope to welcome you again Kind regards Matthew

Edinburgh, United Kingdom
Reviewed 1 week ago

We spent 2 nights at the Chateau Marlborough. It is well situated, spacious and very good indeed. Staff are helpful and the food is good. A very nice stay for our first two nights on the South Island.

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Helpful?
Thank Scoobster26
Management response:

Hi Scoobster26, Thank you for your kind feedback, we are happy to hear that you enjoyed your stay with us, and that you enjoyed our rooms, facilities and staff. We do hope to welcome you again Kind regards Matthew

Sydney, Australia
Reviewed 1 week ago

Yes fully renovated and very clean but I don't know what interior designer did the rooms layout, obviously this person never travel. A big room with a almost 3 meters clear wall a guess what no long bench with draws underneath so NO DRAWSS IN THE ROOM not eve in the night tables, so you have to operate from the...

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Helpful?
Thank Tony M
Management response:

Hi Tony M, Thank you for your feedback. We do normally hear great feedback from these rooms, and also positive feedback on our soap and shampoo bottles and how they are dispensed. These are a locally made high end quality product and we use these refill bottles as part of our environment sustainability policy. Please note we also can supply...

Stamford, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel feels like it has opened very recently - everything looks brand new and you won't be disappointed with the quality of the rooms. It should really be worth 5 stars, but let itself down in a few areas; the towels were small and felt cheap; we had to go to reception to ask for the tea and coffee...

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Helpful?
Thank sjmmarsh
Management response:

Hi Sjmmarsh, Thank you for your kind feedback, we are happy to hear that you enjoyed your stay with us. Thank you for your feedback on the breakfast/coffee and towels. I will pass this feedback onto the appropriate department heads to improve this. We do hope to welcome you again Kind regards Matthew

Boonsboro, Maryland
Reviewed 2 weeks ago via mobile

Spent one night here half way through our NZ adventure. The rooms are very nice and spacious. Location is ideal in that you can walk to all shopping and restaurants in Blenheim. We stayed in Blenheim because of its central location in the Marlborough wine region and close proximity to Picton where you can catch the ferry to Wellington/the north...

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Helpful?
1Thank Thomas J
Management response:

Hi Thomas J, Thank you for your kind feedback, we are happy to hear that you enjoyed your stay with us during your journey, and we do hope to welcome you again in the future Kind regards Matthew

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Marlborough's premier 5-Star boutique hotel overlooking Seymour Square Gardens prides itself on offering guests 80 luxury studios and suite accommodation with enviable attention to detail and all just a short walk from Blenheim's town centre. Enjoy an environment of seclusion, comfort and intimacy with attentive yet unobtrusive service. Our staff continually strives to exceed guests expectations. Chateau Marlborough will cater to your every need with breakfast restaurant, full conference, house bar facilities and swimming pool. ... more   less 

Additional Information about Chateau Marlborough

Address: Corner High and Henry Streets, Blenheim 7240, New Zealand
Region: New Zealand > South Island > Marlborough Region > Blenheim
Price Range: £100 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau Marlborough 5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Chateau Marlborough Blenheim, New Zealand
Chateau Marlborough Hotel Blenheim
Hotel Style:
#3 Spa Hotel in Blenheim
#6 Luxury Hotel in Blenheim
#9 Family Hotel in Blenheim
#11 Romantic Hotel in Blenheim
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Marlborough staff and other travellers.
1 question
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Miami, Florida
7 months ago

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Questions? Get answers from Chateau Marlborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgraded to Suite 22 which was fab!”
 of 5 bubbles Judy8688, 9 Feb 2017 | Read review
“We had a very large room on the 3rd floor in the newest sections. Some rooms have decks overlooking the pool”
 of 5 bubbles 306davidi, 30 Jan 2017 | Read review
“The new wing appears to have the best rooms, some have balconies overlooking the pool.”
 of 5 bubbles GandalphCoventry, 24 Jan 2017 | Read review
“New wing rooms are bright and of course...new”
 of 5 bubbles Tokalosh, 11 Jan 2017 | Read review
“Make sure you get the right room not facing the main road”
 of 5 bubbles RogerLowestoft, 4 Jan 2017 | Read review
5 of 5