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Lugano Motor Lodge

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254 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Hawke's Bay Region, New Zealand
Reviewed 7 August 2016

I had been booked into the motel by another party and felt very fortunate to have experienced the ambiance of such a friendly and relaxing motel. Our unit was very clean, comfortable and so peaceful and quiet (double glazing) even though we were so close to the town ship. The view and surroundings are impressive and such a short walk...

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Helpful?
Thank cliveburns
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

We are so very pleased that you had a great stay and thank you for sharing your thoughts on this medium. Like you we love the holistic vibe we get from living and staying in this wonderful location. Even in the middle of winter the views are beautiful so you can imagine it only gets better in spring and summer,...

Greymouth, New Zealand
Reviewed 20 July 2016

Contacted Roger by phone, and within minutes he had us sorted, confirmed by a lovely e mail. meet us at arrival and took us to the unit , made sure we were happy and knew where everything was. great to have that little personal touch. units are spot on in size facilities and clean as. great location as well and...

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Thank acebuilder327
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

We are delighted that you found the motel to your complete satisfaction and really appreciate you taking the time to write the review. Our great location means that you have all the advantages of being in a country setting, as well as being the closest motel to the town centre.

Kiwi NZ
Reviewed 6 July 2016

We never had a booking but just stumbled across this motel in Blenhein. The owner was very pleasant and gave us a great deal for the two bedroom unit. The unit itself was spotless and well presented. TV's in every room, fridge, cooktop, everything you'd need. The best thing was the beds, they were really comfortable and the sheets were...

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Thank KiwiNZJames
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

Thank you so much for sharing your experience on this forum, Judy and I are delighted that you had a very enjoyable and comfortable stay. Since buying this business we have been striving to improve our guest rooms so that we are able to meet and exceed our guests expectations. We also look forward warmly to your return.

Washington DC, District of Columbia
Reviewed 10 June 2016 via mobile

A friend and I each rented rooms from the owners of the motel. The couple was incredibly friendly and helpful while the rooms were clean and spacious. I would highly recommend this hotel to any friends / family. One example of the owners friendliness was being willing to drive us to a museum instead of calling us a cab. Overall...

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Thank spartan1685
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

It was our pleasure to have you both stay with us. Thank you for your strong endorsement of our boutique property, we believe if you already have a great product, it is the little things that can make a stay, truly memorable.

Auckland, Auckland, New Zealand
Reviewed 2 June 2016

Lugano is centrally situated by Seymour Square, a very short walk to town centre, and yet minimal road noise. Handy to the excellent Water Mouth Cafe, and other restaurants. Units are well appointed, all will have heat pumps by year end, many units have been recently recarpeted and the managers are proactively upgrading despite having only been there a short...

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Thank Mark M
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

Hi Mark, we are so very pleased that you enjoyed your stay and appreciate the great things you have said about us and the motor lodge. Judy and I are focused on delivering a quality product and service that represents good value. Look forward to you coming back.

Ashburton, New Zealand
Reviewed 17 May 2016

Beautifully clean spacious modern one bedroom unit with all you would ever want. We stayed two nights and so handy to restaurants shops café bars and the gardens right across the road. The owners were so welcoming friendly and helpful and went well beyond their call of duty. We will be back next time we visit Blenheim. Thank you for...

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Helpful?
Thank Colleen B
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

Than you Colleen for taking the time to write such a lovely review. Judy and I really appreciate your kind comments and for choosing to stay with us. We are also delighted that you loved our location, which is easily the best in Blenheim.

Auckland, New Zealand
Reviewed 16 May 2016 via mobile

Apsolutly loved my stay here. Excellent location with great views. The room itself was faultless ,very stylish design and loved the spa bath. The bed was very comfortable and the room was quiet (even though it was a on a main road) so well insulated that i didn't need the heat pump. The manager was so friendly and i felt...

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Thank Vanessa W
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

Hi Vanessa, thank you very much for taking time to write a review. We are delighted that you enjoyed your stay and the positive things you have written. Regarding the body moisturizer we have just had our suppliers demonstrate a new product which we intend to trial that would hopefully address that need. Regarding the 52 Sky Channel selection offering...

Thames, New Zealand
Reviewed 3 May 2016

Our tour party had booked this motel some 6 months prior to Easter with the old owners. They were more than helpful during the booking process and the terms offered were cancellations 24 hours prior wouldn't incur any penalties. 5 weeks prior to when we were staying I emailed and informed them that we now only required 11 out of...

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1Thank milkt12
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

First of all you didn't stay at all with us. There are always two sides to the same story. Your booking was made May 2015 when the room our pricing quote was accepted. Feb 2016, 1 month prior to your Easter arrival, you provided an Excel spreadsheet with multiple room changes including cancellations and night reductions. My so-called terse reply...

Reviewed 1 May 2016 via mobile

Great location - close to restaurants bars and leisure centre and able to walk. Very friendly and helpful owners willing to share information and things to do while visiting. Friendly cleaning staff. Great facilities for those wanting to organise their own meals. Tidy and clean. Appreciated the 2nd TV in the bedroom. Comfy beds and lounge facilities. Large bathroom. The...

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Helpful?
Thank Tazy45
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

The musty smell is actually the new carpet smell, as the carpet was only laid two weeks ago, our apologies we should have let you know. Great that you enjoyed your stay and found the apartment spacious, comfortable and clean. Thank you for taking the time to write the review.

Karaka New Zealand
Reviewed 27 April 2016

Stayed there for 2 nights as we were in town for a wedding. Roger the manager was extremely friendly and very helpful. Units were to a high standard and very clean. We were overall very impressed and the next time we are in Blenheim we will definitely be staying there.

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Thank Steve278
Lugano_11, Owner at Lugano Motor Lodge, responded to this review

Thank you for taking time to write the review. We are delighted that you enjoyed your stay in Blenheim and at the Lugano. We are trying very hard to provide a quality product and a total package that improves our guests' experience. Judy and I look forward to your return sometime soon.

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Amenities

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  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Lugano Motor Lodge staff and other travellers.
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Australia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 6, and slept like babies.”
SteveHill0, 6 Mar 2017 | Read review
“You would be delighted with any room.”
Jasper1944, 15 Feb 2017 | Read review
“Double glazing allows complete privacy when you need it and air conditioning is available in all units.”
Tracey1902, 16 Jan 2017 | Read review
“in the middle of the complex”
EH1852, 19 Dec 2016 | Read review
“Upstairs has lovely balcony to sit out and look at Park Gardens and Xmas lights at present”
pauldeb_13, 6 Dec 2016 | Read review
5 of 5