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Heritage Christchurch

Traveller (291)
Room & Suite (107)
Dining (10)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Christchurch is a long way from the Mediterranean - nevertheless, the opulence of an Italian High Renaissance Palazzo awaits you at the Heritage Christchurch. Designed by Joseph Clark Maddison and opened in 1913, the hotel is listed as a category one building on the Historic Places Trust Register, reflecting its status as a building of national significance. The hotel's grand design is fitting: after all, Christchurch is regarded as the Garden City, and is regarded internationally for its culture and refinement.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Self-Serve Laundry
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Room features
Microwave
Minibar
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
817Reviews
311Photos
13Q+A
100Room tips
Traveller rating
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Popular mentions
Was visiting for a conference. Hotel is well located for city and town hall. Main entrance is through the hotel bar and cafe which was a little odd. Only way to access was via fairly steep steps, so if you have many large cases and weak knees you may have some difficulties.
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Response from HCHCResidentMgr, General Manager at Heritage Christchurch
Responded 2 days ago
Dear Andrew H Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that overall you enjoyed your stay, and found the location convenient! We do apologize for any inconvenience caused by front steps; the Old Government Building, that houses Heritage Christchurch, is a Category 1 building and is on Historic Places Trust list, which limits us in what we can structurally change or install, and that includes air-conditioning. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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We returned to Christchurch for our departure. This lovely city was the only place in South Island where residents offered to help us navigate walking if we looked a little perplexed. Our suite was changed because we arrived earlier than expected, and the front desk staff gave
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Response from HCHCResidentMgr, General Manager at Heritage Christchurch
Responded 3 days ago
Dear local t, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you enjoyed your stay, and found our staff helpful; we do apologize that your Suite did not have a nice view, and we will make sure housekeeping checks the laundry powder! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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We stayed here for two nights prior to catching the Trans Alpine Railway, the room was exceptionally comfortable and very well equipped with a full kitchen, dining facilities and utility room. All staff were really friendly and helpful during our stay, the hotel is only a short
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Response from HCHCResidentMgr, General Manager at Heritage Christchurch
Responded 1 week ago
Dear subarusam Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you found the our location very convenient, and our split-level Suites comfortable and well equipped! It is also wonderful to know our staff were friendly and helpful during your stay. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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Definitely one-off ,if not,the best location in town . Impressive building with a nice story. Big apartments with an above medium equipment in the kitchen. Lots of space for you luggage an places to hang your clothes. Daily room cleaning and bed making. The bed we had was
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Response from HCHCResidentMgr, General Manager at Heritage Christchurch
Responded 1 week ago
Dear Drovin1159 Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you enjoyed your stay, and found the suites well appointed and spacious, and our location the best! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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Hard to fault this beautiful old building with so much historic charm. Grand staircase, wide corridors, high architraves, tessellated tiles, thick walls (that stop any noise transmission) and large apartments made for a wonderful stay. The smiles on the staff at reception were
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Response from HCHCResidentMgr, General Manager at Heritage Christchurch
Responded 1 week ago
Dear TraceynGreg Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you found the Old Government Building that houses Heritage Christchurch Hotel grand, our split-level Suites large, and location great! We are also very happy to know that our smiling staff made you feel welcome. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Main bedroom
2nd bedroom
The shutters of the bedrooms on the mezzanine floor upstairs
Dining table in the suite
The lounge area
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12345622
The hotel has undercover parking, so very convenient. Cheers Neil
1 vote
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Car parking
We used valet parking, easy and no problems.
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You can contact the hotel directly for answers to your reservation enquiry as I just stayed there
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Hi MaryM, Yes I can confirm we have a sauna onsite and it will be working on 4 and 5 December 2016. if you have any further questions please do not hesitate to contact us. Kind Regards Astrid Hay Resident Manager
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123
"I would avoid rooms above hotel bar and cafe"
"Avoid rooms at the front of the hotel, there is an outside bar area that Is very popular and can be quite noisy late into the evening."
"Don't stay during summer"
"As far from the front of the building as possible."
"Suite on Tramway Lane side of hotel was quiet"
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12345620
PRICE RANGE
US$175 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage christchurch hotel christchurchchristchurch heritage hotel
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
35
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