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Heartland Hotel Cotswold

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Traveller (134)
Room & Suite (62)
Dining (14)
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Overview
  • Excellent17%
  • Very good42%
  • Average28%
  • Poor8%
  • Terrible5%
Travellers talk about
“tudor style”(18 reviews)
“coach tour”(9 reviews)
“grand pacific”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
There are newer reviews for Heartland Hotel Cotswold
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Traveller rating
55
132
89
30
18
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55
132
89
30
18
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All reviewstudor stylecoach tourgrand pacificnew zealandpapanui roadseparate bedroomfirst floormin walkoff street parkingnice roomcity centrecomfortable bedslast nightsouth islandshort stayheaterbath
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21 - 25 of 324 reviews
Reviewed 19 November 2017

Bed was very good. Location was excellent. Breakfast was good. Room was tired. Noise was terrible. This hotel caters for tour buses and groups. We stayed 4 nights and were woken up in the very early hours every night. Other customers talking very loudly, buses...More

Thank Tracy P
Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 21 November 2017

Kia ora Tracy P, Thank you for providing us with feedback. We value your comments. We do apologise for the experience you encountered. We will discuss Coach Drivers and to see how we can come to a solution that does not affect other guests. Once...More

Reviewed 15 November 2017 via mobile

Situated in a busy road with no sound protection this room 806 was the worst room i have ever stayed in. Management were of no help not even ear plugs. Improve your noise proofing. Interior was shabby yet cleanMore

1  Thank Kris T
Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 21 November 2017

Dear Kris T, Thank you for providing us with feedback. We take your comments seriously and help us to improve. Its an unfortunate experience and we are disappointed we could not assist on this occasion If it not been busy we would have moved you...More

Reviewed 13 November 2017 via mobile

We enjoyed our comfortable stay at this hotel...friendly checkin and helpful advice for around the area. Our room was upstairs so a few stairs to carry our cases. A little dated but we found comfortable. Shops and restaurants within walking distance. Free wifi

1  Thank Rosemarie G
Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 14 November 2017

Kia ora, Thank you for providing us with feedback. Glad you enjoyed your time with us. Look forward to another visit. Kind regards Simon Jackson

Reviewed 21 October 2017 via mobile

If the review was for the staff alone I would give a 5 rating. Everyone we met was friendly, helpful and competent. Unfortunately, the room did not leave me with a good experience. It was clean and the bed was comfortable, but the decor and...More

1  Thank Julie D
Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 23 October 2017

Dear Julie D, Thank you for the feedback and also the suggestions made. We value your feedback for improving our services. We appreciate the comments about the team and special mention of our Head Chef. We are proud of the work they do and passion...More

Reviewed 20 October 2017

These are like your very own cottage style home away from home. They gave us the biggest room available, and it was huge. two big beds in the room, wrap around windows. Nice walk to the downtown core and lots of restaurants to eat at....More

Thank ctanski
Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 23 October 2017

Dear Ctanski, Thank you for your feedback. Glad you enjoyed the room and also got see a lot of the city. Christchurch is still recovering and progressing well. The City tours are always recommended not just for the site seeing but also to learn from...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$100 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$100 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (134)
Room & Suite (62)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Yellow Bee
8 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
0
Votes
Jimboyeoman
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
1
Vote
STYLam
14 October 2015|
Answer
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0
Votes
Room Tips
"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
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"Don't bother find a different hotel."
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"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
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"Saw no negatives!"
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