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Quality Hotel Elms

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Quality Hotel Elms
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237 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Manukau, New Zealand
Reviewed 3 days ago NEW

Right from booking to leaving, we felt looked after by the wonderful staff and felt the accommodation was luxury! My sister and I had booked into a suite with 2 comfy queen sized beds and enough space to spread out. I had to catch an earlier flight and although I missed my shuttle bus, one of the staff Ravi went...

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Helpful?
Thank Dorothy A
Perth, Australia
Reviewed 4 days ago NEW

Nice hotel, PLENTY of parking for cars, easy to access, nice big spacious rooms, looks newly renovated. Little disappointed with "things to do" in Christchurch, so we spent a little more time in our room than imagined. But this was OK, due to being a nice hotel. Staff were friendly. Located near to a MAJOR shopping mall, with plenty of...

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Thank James E
Romford Essex
Reviewed 1 week ago

Overall we had an enjoyable stay at this hotel. Nice food and bar. (Although on the night we stayed it closed at 10pm) Plenty of sockets in the room for charging phones and tablets etc. Efficient air conditioning. One complaint with the room was the safety chain on the door had been removed or maybe broken off. Why wasn't it...

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Thank holidayfan55
Stevenage, United Kingdom
Reviewed 1 week ago

Standard clean comfortable hotel room. 2 double beds and usual amenities. Staff very helpful but didn't realise when I booked that Papanui was about 15 minutes from the town so not ideal for us. Good parking facilities no pool but free wifi

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Thank hens25
Leeds, United Kingdom
Reviewed 4 weeks ago

When I book a hotel to lay my head after a long flight I always politely request an early check-in if possible. Invariably I'm refused and even though the room is ready I'm not allowed in until the standard check-in time has ticked by. Not here though; a smile and a "I'll see what I can do" is followed up...

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Helpful?
Thank JohnP847
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Melbourne, Australia
Reviewed 5 weeks ago

Hotel was easy to find as it is on the main road out of Christchurch. Good location for food and the northland shopping center is nearby. We asked for a room away from the road and were very happy with how quiet it was - we even opened the window and enjoyed looking at the trees and hearing the birds....

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Helpful?
Thank Susan S
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Chris McLaughlin

Brisbane, Australia
Reviewed 12 January 2017

This hotel is in a great location. Lots of restaurants and shops along Papanui Rd. Even though Papanui Rd is a busy thoroughfare, road noise wasn't an issue. The reception was manned 24 hours which was very good. The room was clean and everything was modern. The negatives: The walls between rooms were paper thin. I could hear the loud...

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Helpful?
Thank yblieb
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Sydney
Reviewed 29 December 2016

Our family of 4 stayed for a night in this wonderful establishment in October 2016. The service was good, the room was clean and comfortable, and the beds were perfect. There was plenty of space for all of our luggage and bags inside our room, and the kids loved their very own beds. The buffet breakfast was a little on...

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1Thank Gloria H
Chris M, General Manager at Quality Hotel Elms, responded to this review

Drear guest, Thank you for taking the time provide feedback about your recent experience with us. It's pleasing to hear that you had an enjoyable stay and we look forward to welcoming you back again sometime soon. Yours sincerely, Chris McLaughlin

Solingen, Germany
Reviewed 27 December 2016

I stayed for a night only. The distance to the city didn't bother me all I wanted was to catch some z's. Problem was insolation is simply terrible so it’s quite noisy. Rooms are small and it looked more like a basement than street level. Staff was friendly and breakfast was OK. I’m probably looking for better alternatives next time.

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Helpful?
Thank Christian F
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for taking the time to provide feedback about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Dunedin, New Zealand
Reviewed 20 December 2016

Stay here for work and the beds are very comfortable. The staff take great care of you and the reception area is roomy and has a place to sit if you are waiting for taxis. The breakfast is the disappointing part - it is expensive and if you get 'the works' the buffet is uninspiring and lukewarm, the coffee is...

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Helpful?
1Thank Styly_Girl
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing feedback about your recent stay with us. We encourage all of our guest to provide feedback so we may know the areas in which we are doing well in and the areas in which we need to improve. Your feedback regarding breakfast has been noted and will pass it onto the team. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
FREE AIRPORT SHUTTLE SERVICE AND CBD DROP OFF AND PICK UPS 8am -5pm daily!! The Recently refurbished Quality Hotel Elms features unlimited free WiFi and easy access to Northlands Mall, which offers 150 shops, 2 supermarkets, a food court and cinemas. This Christchurch, New Zealand hotel is also convenient to Canterbury Museum, Horncastle Arena, Canterbury University and AMI Stadium. Guests of the Quality Hotel Elms are invited to grab a drink or a bite to eat at Sapporo Gold Restaurant and Bar, which is conveniently located on-site. There are 3 meeting rooms, with the hotel able to accommodate 250 people for banquets and conferences. All guest rooms offer a flat-screen television with cable, refrigerator, alarm clock, iron and ironing board. Some rooms feature a microwave. This is a non-smoking hotel. Guests have access to coin-operated laundry facilities and coin-operated internet kiosk. Quality Hotel Elms is within 10 minutes' drive of Christchurch Casino and Hagley Park. Christchurch Airport is 11 minutes' drive away. ... more   less 

Additional Information about Quality Hotel Elms

Address: 456 Papanui Rd, Christchurch 8005, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: £68 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Elms Hotel Christchurch
Hotel Style:
#26 Luxury Hotel in Christchurch
#27 Business Hotel in Christchurch
#39 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Elms staff and other travellers.
2 questions
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Bengaluru, India
1 month ago

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Questions? Get answers from Quality Hotel Elms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't plan on hitting the gym!”
 of 5 bubbles 121jamese, 17 Feb 2017 | Read review
“If road noise is an issue ask for room at the back and away from roads”
 of 5 bubbles susansH420FS, 17 Jan 2017 | Read review
“If you're sensitive to noise, ask for a quiet floor without tour groups”
 of 5 bubbles yblieb, 12 Jan 2017 | Read review
“Avoid rooms near service rooms.”
 of 5 bubbles AddickMark, 4 Dec 2016 | Read review
“Try to get the rooms at the far end of the corridor away from reception less people going past.”
 of 5 bubbles TravellingRobos, 3 Nov 2016 | Read review
5 of 5