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Peppers Clearwater Resort

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Peppers Clearwater Resort
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555 Reviews from our TripAdvisor Community

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There are newer reviews for Peppers Clearwater Resort
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Showing 539: English reviews
London, United Kingdom
Reviewed 20 August 2016

The setting is beautiful and the service hassle-free and perfect. The accommodation was easy to find as it is quite close to the airport and out of town. However access to all the main areas of town was easy with a hire car. There is an on-site restaurant and bar for meals and snacks though the accommodation was fully equipped...

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Helpful?
Thank aliw357
Dunedin, New Zealand
Reviewed 19 August 2016

We loved Peppers, quite peaceful ambience. Beautiful surroundings. Accommodation was excellent, we loved the large rooms and oversized furniture. We stayed in the Quay suite. Only fault with the room was the noise from the room above...could hear all the foot traffic above, and the water running. The exterior steps had moss growing in them, they looked dirty and the...

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Thank drewcath
Hamilton, New Zealand
Reviewed 19 August 2016

I initially booked a room only for $188 but decided to include breakfast rate $248.My ETD at 6.30am was too early for the restaurant so they kindly offered a packed breakfast.iNot sure if the packed breakfast was worth $60

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Thank yak15
Auckland, New Zealand
Reviewed 18 August 2016

Love the Clearwater although felt that it was starting to get a bit rundown. Great location however and love the ambiance. I used to stay here around 12+yrs ago when it first opened and I loved staying here back then and compare everything to then. The cords on the blinds in the bathroom were starting to rot from the sun...

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Thank vanessabI3861BK
EAST RIDING OF YORKSHIRE
Reviewed 17 August 2016

Our first visit to New Zealand and after a very long tiresome flight from the UK 🇬🇧 the resort provided us with ideal accommodation, comfortable and luxurious, breathtaking views of the lake and mountains and a very hearty delicious breakfast menu. In a word perfect, thank you. We would definitely recommend the resort to friends and will hopefully visit again...

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Thank stephenbG2383IH
Management response:

Thanks for your kind words, we do get lots of feedback about how peaceful and relaxing our Resort is given we are so handy to the airport and city. We'd love to see you stay with us again although do appreciate its a long way to come! Regards Scott Wallace Regional General Manager

Christchurch, New Zealand
Reviewed 16 August 2016

We have stayed in a Quay room twice before and have had one on the end which is quite a lot larger than this one was. The terrace wasn't covered and we only had one chair and no coffee table as previously. The Bathroom needed a bit of maintenance.

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Thank judyf802
Management response:

Thanks for the feedback Judy, its disappointing that your latest stay wasn't as good as previous stays. If you would be so kind as to email me with the room number you stayed in so I can go and rectify these issues. We do hope to see you back with us again in the near future. scott.wallace@mantragroup.co.nz Regards Scott Wallace

Greymouth, New Zealand
Reviewed 12 August 2016

Someone needs to come through the rooms and check everything is in working order. We had a load of squeaky doors, blown light bulbs and our toilet was missing it's panel for the cistern on the wall. Also, two King single beds pushed together does not constitute a king sized bed. I enjoyed the amount of space we got in...

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Thank 897briar
Management response:

Really glad you provided this feedback, it is disappointing that those maintenance items weren't actioned prior to your arrival. I have shared your feedback with our team and highlighted the importance of those quality checks. I hope we get the opprtunity to welcome you back to Peppers Clearwater in the near future. Regards Scott Wallace

Christchurch, New Zealand
Reviewed 12 August 2016

I only ever stay at the Clearwater and it is like a second home the staff are friendly and the location is beautiful, the Clearwater is very good value for money. The Clearwater is a very unique 5 star resort, I would highly recommend.

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Thank Graeme H
Management response:

Thanks for the lovely feedback Graeme, I'm especially proud of your comments about the team. Regards Scott Wallace

Singapore, Singapore
Reviewed 11 August 2016

Fast, early check-in possible. A fresh loaf of bread baked and ready to eat upon arrival at the suite. One drawback is I had to carry my luggages walking up the stairs to my room myself. Not wheelchair-friendly. The suite, room, were excellent. Clean. Great view of the lake and golf course from my suite. There were times when the...

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Thank md_yazid
Wanaka
Reviewed 10 August 2016

If you need a place to work and also stay this is it. They are brilliant. We stayed here and had a meeting and found that the staff were extremely helpful and efficient. We will certainly use them again.

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Thank B1633NZnickd

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Only 7 minutes from Christchurch airport, Peppers Clearwater Resort is the perfect place to gaze out over the surrounding lakes and the mountains standing tall in the background. Accommodation includes hotel rooms, suites and apartments with all the amenities expected of Peppers, while on-site activities include tennis, fly fishing, a game of golf on the championship PGA course, and walking/jogging tracks. Enjoy uncomplicated and flavoursome food prepared with passion by the award winning team at The Lake Restaurant, overlooking the lake and fairway. Dinner bookings until 9pm daily. All rooms have wireless internet access. ... more   less 

Additional Information about Peppers Clearwater Resort

Address: Clearwater Ave., Harewood, Christchurch 8005, New Zealand (Formerly Outrigger Clearwater Resort)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: £85 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Peppers Clearwater Resort 4.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Peppers Clearwater Hotel Christchurch
Hotel Style:
#11 Business Hotel in Christchurch
#15 Luxury Hotel in Christchurch
#28 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Clearwater Resort staff and other travellers.
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Questions? Get answers from Peppers Clearwater Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a ground floor room”
MarsAndMars2014, 6 Apr 2017 | Read review
“great view from the lake and great loaction close to airport”
mariacH718MK, 6 Feb 2017 | Read review
“Avoid neighbors due to the poor design as it will keep you up at night”
Tassy7173, 14 Jan 2017 | Read review
“Ask the staff lots of questions but anything lakeside”
  • lower level balcony
812marku, 16 Dec 2016 | Read review
“If you have heavy suitcases ask for a ground or lower level room.”
  • Deep bathtub and huge shower
  • Large comfy bed with lake view
TerriS387, 25 Sep 2016 | Read review
5 of 5