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Hotel Carlton Mill

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Hotel Carlton Mill
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80 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Dunedin, New Zealand
Level Contributor
3 reviews
Reviewed 1 week ago

Disgusting sewage in the shower! Offered the next room...same but worse. Husband followed the man to basement, claimed it was a one off event but obviously from the soaked, filthy towels which were used down there this happens all the time. Moved to another building as too tired to find another hotel/ motel. Advice to owners, management and staff. Stop... More 

Helpful?
Thank Janice G
Motueka, New Zealand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

Unavoidably late leaving, long drive and mid-evening arrival so we were cold, tired and hungry. Warm, friendly welcome at the desk but the best bit came when we opened the door to our room. The heating was on and all the lights, including in the bathroom. It felt so warm and welcoming and the young woman on the desk came... More 

Helpful?
Thank petrov301
CarltonMill, Head Receptionist at Hotel Carlton Mill, responded to this review

Good afternoon Thank you for taking the time to write a review, it is important to us to receive "feedback" from our guests. I am so pleased we lived up to your expectations and you had an enjoyable stay. Tessa the receptionist who was on that night is new so I will be showing her this review and how appreciative... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016 via mobile

Working in Christchurch a few times we chose to stay at the Carlton Mill Hotel, always friendly and helpful staff and a real family atmosphere, when in Christchurch please consider the Carlton Mill Hotel as your place to stay Ok Felicity Best regards Michael Michael Przibilla Senior Linac Installer FES Medical Australia

Helpful?
Thank MPMedicalEngineer
CarltonMill, Head Receptionist at Hotel Carlton Mill, responded to this review

Dear Michael Thank you for taking the time to write a review, we do appreciate it. I hope you are well and busy, busy with work. We look forward to seeing you again. Kind regards Felicity Bell Head Receptionist More 

Greymouth, West Coast, New Zealand
Level Contributor
7 reviews
Reviewed 13 September 2016

In need of some accommodation in a hurry, looked okay on website but rooms are dated. Nice clean and tidy did needs an update, was a delay in staff coming to front desk on check in. Rooms very basic but got a discount on booking. Central to town.

Helpful?
Thank Tracy L
Somerset, United States
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2016

We stayed for one night at the Carlton Mill. Our room was clean, and the staff was very polite. Each room has a small fridge, sink and microwave, which is helpful. The only suggestion that I would make is to add a fan to the bathroom. The only way to vent it is by opening windows, which can make it... More 

Helpful?
Thank Robert Z
CarltonMill, Manager at Hotel Carlton Mill, responded to this review

Thanks for your review Robert, we take pride in having a clean and tidy hotel and are glad to hear it was to your satisfaction. Thank you for the suggestion, we are always looking to improve and better bathroom ventilation options is something we are looking into. We are also in the process of upgrading our internet to ultra-fast broadband.... More 

Melbourne, Australia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 May 2016

Although clean and tidy, the place looks like it could do with an update. A fan in the bathroom would have been helpful so we wouldn't have to leave the window open letting in cold air. We were on the top floor (2nd floor), we don't mind stairs when we don't have 2 heavy suitcases to carry, a lift would... More 

Helpful?
1 Thank Iris0219
Auckland, New Zealand
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2016 via mobile

My wife and I stayed here for two nights and can honestly say it is one of the best Hotels in Christchurch... It is not a new Hotel, but it more than makes up for it. It is situated in a fantastic location so close to Hagley park, bars, restaurants and shops. The room was a great size, nice and... More 

Helpful?
Thank James M
Christchurch, New Zealand
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 May 2016

We stayed for one night rather than drink and risk driving home, after a function we attended. The convenience of this hotel was excellent. Walking distance to where the function was, and to the casino down on Victoria Street. Very clean room and quiet considering we were so close to the night life of town.

Helpful?
Thank Alaroy01
1 review
Reviewed 24 April 2016 via mobile

Checked in, young guy at desk (not overly helpful - had to drag it out of him where to find room), got to room - pretty tidy. No overall complaints. Basic, tidy room. Got dressed and headed out. Upon return we get home to discover a random STICKY glass jar of what we think is curdled milk stuck on top... More 

Helpful?
Thank melissarD5944SQ
CarltonMill, Manager at Hotel Carlton Mill, responded to this review

Once a guest has checked in we do not enter the room again unless on request or for a service the next day. Our milk comes in the small UHT portions (sealed plastic pouch) which are kept in the room fridge. More 

Singapore, Singapore
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 April 2016 via mobile

Nice and cosy place with a hidden kitchenette. Not walking distance to the shops/malls around but definitely walking distance to Burger King. A 15min drive to Westfield & Northland malls. Unfortunately, there isn't any lift so if you have heavy luggages, might wanna think about it. Free carpark for drivers. Won't mind coming back again :)

Helpful?
2 Thank getmesomething

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hotel Carlton Mill

Address: 19 Bealey Avenue, Christchurch 8014, New Zealand (Formerly Comfort Carlton Mill Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: £73 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Carlton Mill 3.5*
Number of rooms: 27
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Also Known As:
Carlton Hill Hotel Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Mill staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep customers away from restaurant as very noisy with pots etc and banging doors.”
 of 5 bubbles janice_gibson, 23 Nov 2016 | Read review
“Room 15 doesn't get the sun, or even much light, so if that matters to you, ask for another.”
 of 5 bubbles petrov301, 13 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles BERTIE14, 9 Apr 2016 | Read review
“If you are a short stay with luggage ask for a ground floor suite”
 of 5 bubbles Syntwins, 18 Jan 2016 | Read review
“Very quiet location”
 of 5 bubbles 816charlee, 1 Oct 2015 | Read review
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