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Pounamu Apartments

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Pounamu Apartments
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1,307 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
Grand Forks, ND
Reviewed 2 days ago NEWvia mobile

We had a studio apartment for 2 nights. It was cozy, with an efficient kitchenette and comfortable bed. The bathroom looked newly renovated. The staff was so helpful and friendly! Bikes are available for rental, and the path around the lake could be accessed right across the road. Underground do parking was helpful. Downtown restaurants were a 10-minute walk away....

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Helpful?
Thank blondoverblue63
Denver, Colorado
Reviewed 2 days ago NEW

Lovely apartment, spacious, clean, modern. I like the fact that it's located slightly away from the city centre. The city centre gets very congested with people and traffic, so the easy walk in was very nice. Can't say enough about the view from the front window. Wonderful way to wake up.

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Thank benperrone
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your 5 ***** Review benperrone. We are so pleased that you enjoyed our little bit of Luxury and the great views of The Remarkables and Lake Wakatipu. I must agree it is a wonderful way to wake up. The 10 minute walk down through the Gardens down to the waterfront is a lovely stroll, especially at sunset....

Reviewed 5 days ago NEWvia mobile

Stayed at a studio apartment for three nights. Spotlessly clean and well designed, including the helpful ability to wash clothes. Although, a studio, we still expected something a little bigger and it's a bit pricey for it's size.

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1Thank Darren M
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your review “Darren M”. The Studio Rooms are our entry level and are like a small hotel room (no lake views) with a small kitchenette. They are perfect for 1-2 people and for short stays or if Guests are out and about enjoying the activities that Queenstown has to offer and really just wanting somewhere to lay...

Reviewed 6 days ago NEW

Unmistakably the worst service I have ever encountered. To provide context: I had to cancel on the day of arrival as there was an illness in the family and I was unable to travel to Queenstown. I called the management and pleaded my case. They were rude, foul mouthed and down right offensive. I requested a refund for two nights...

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Helpful?
Thank rupertker
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear rupertker Thank you for your review. When making your Booking on the booking.com website you agreed to the terms and conditions outlined on the website. When booking with online agencies, in particular with booking.com, the terms and conditions are outlined clearly allowing you to stop the booking if you don’t agree to the terms outlined. At the time of...

Auckland
Reviewed 1 week ago NEW

Stayed 3 days in February 17 having asked for a one bedroom apartment - the intent being that that should be separated to allow one to stay up while not disturbing the one wanting to sleep. The "separate" bedroom is not separate, but divided by slatted shutters which do not provide that degree of separation. The apartment had a fabulous...

Review collected in partnership with this hotel
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Helpful?
Thank daveQ4991AR
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear daveQ4991AR Thank you for your review and feedback. As advertised on our website and online agencies, Pounamu is situated on the main road into Queenstown. Each of our 1 & 2 Bedroom Apartments have beautiful views of Lake Wakatipu, The Remarkables and surrounding mountains. It is not always easy to navigate on websites when looking at accommodation options, however...

kennewick, wa
Reviewed 1 week ago via mobile

We had a wonderful time in Queenstown and staying at the Pounamu Apartments added to the stay. The apartments are lovely and have everything you need. The staff is excellent...helped us move from a studio apt. (which is extremely small) to a very spacious one bedroom. Being there for 4 days the bigger accommodations were a plus. They were very...

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Helpful?
Thank B4397BHwendys
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for a great review “B4397BHwendys”. It is always nice to read guests enjoy being with us and that our team were welcoming and helpful. As the “Adventure Capital of the World”, we pride ourselves on being “experts” on trips and restaurants and have certainly tried the majority and have are long list of favourites. Staying in a Studio...

Boston, Massachusetts
Reviewed 1 week ago

Room was great - although no safe (which was unusual). Kitchenette was handy for breakfast. Staff were extremely helpful. Being half way to the airport was helpful for cab fare, but next time I will pay the extra to stay in town. In my opinion none of the options for the 20min walk into town were "pleasant" - stay close...

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Helpful?
Thank johnbos2n
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear johnbos2n Thank you for your review and feedback to your recent stay with us in a Studio Room at Pounamu Apartments. The 10 minute walk down through the Gardens down to the waterfront is a lovely stroll, especially at sunset. I avoid the long way (20mins), especially after over indulging at one of the lovely restaurants. We have a...

Auckland, New Zealand
Reviewed 1 week ago

During our recent stay Queenstown was very busy but our apartment was very quiet (we were at the back). plenty of room and of a high standard. We had booked a trip to Milford and Pounamu wasn't on the pick up locations so we selected the closest available location. When we spoke to staff they didn't hesitate to call the...

Review collected in partnership with this hotel
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Thank David C
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for a great review David C. It is always nice to read guests enjoy being with us and that our team were welcoming and helpful. As the “Adventure Capital of the World”, we pride ourselves on being “experts” on trips and restaurants and have certainly tried the majority and have are long list of favourites. Why not check...

Dunedin, New Zealand
Reviewed 1 week ago

We booked an apartment for the weekend of the Gibbston Valley concert. Amazing views, close to town and a bit of luxury! I would highly recommend this place and cant wait to find an excuse to come back again.

Review collected in partnership with this hotel
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Helpful?
Thank kimh1969
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Hi kimh1969 The Gibbston Valley Winery certainly know how to put on a concert – it was a great weekend. Thank you staying with us at Pounamu Apartments and we agree – the views are amazing. We would love you to stay with us again, and when you do, as a returning guest, book direct with us to receive a...

Sydney, Australia
Reviewed 2 weeks ago

A pleasant walk up from the centre of Queenstown this was a great place to stay to prepare and then rejuvenate after walking the Routeburn track. Easy to store luggage and great to have laundry facilities in the shared lobby area just outside my room. The staff were very friendly and helpful and the tip to book the spa/hot tub...

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1Thank SareBearGam
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear SareBearGam Thank you for your feedback and review. We are rapt to read that you enjoyed your hike on the Routeburn track – it certainly is a stunning part of the country. Storing luggage while you are away is just one of the many things we do here at Pounamu. Keep an eye out on facebook and our website...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 

Additional Information about Pounamu Apartments

Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: £123 - £345 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#11 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Pounamu Apartments staff and other travellers.
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Questions? Get answers from Pounamu Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't go past a room with a view”
 of 5 bubbles , 30 Jan 2017 | Read review
“Book a one bedroom apartment. The extra room and views over the lake are worth the additional cost.”
 of 5 bubbles 639russellm, 15 Jan 2017 | Read review
“Best Views”
 of 5 bubbles spookyhart, 7 Jan 2017 | Read review
“Two bedroom apartments had stunning views”
 of 5 bubbles petermO3482GJ, 5 Jan 2017 | Read review
“The 2 bedroom is essentially a 1 bedroom + studio, if you book a 1 bedroom it will not be completely private.”
 of 5 bubbles elysydney, 1 Jan 2017 | Read review
5 of 5