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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
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    US$125US$144
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    Traveller (473)
    Room & Suite (185)
    Dining (43)
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    Overview
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (110 reviews)
    “amazing views” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: WINTERVENTION
    Hotel deals
    The Rees Hotel & Luxury Apartments
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    #9 of 58 hotels in Queenstown
     
    Queenstown Park Boutique Hotel
    835 reviews
    #1 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,671 reviews
    #18 of 58 hotels in Queenstown
     
    Villa Del Lago
    543 reviews
    #4 of 58 hotels in Queenstown
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,393)
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    There are newer reviews for Mercure Resort Queenstown
    See the most recent reviews

    11 - 15 of 1,271 reviews

    Reviewed 3 weeks ago via mobile

    Having had our Jetstar flight to Queenstown diverted to Christchurch due to aircraft problems and being told "make your own way there" by the rude Jetstar staff, we made a road trip over three days to get to Queenstown. This really added to our adventure...More

    Thank Thestuminator
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

    DearThestuminator Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

    Reviewed 3 weeks ago via mobile

    Stayed here for one night. Comfortable and clean room. We were on the second floor so not much view from the room, but great views from bar and restaurant. Staff were all friendly. Will stay here again. Free parking is bonus in Queenstown.More

    Thank Manish_Nz
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 3 weeks ago

    Dear Manish_Nz We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will...More

    Reviewed 3 weeks ago via mobile

    A good hotel situated 15 mins down hill walk from the main centre. A great view overlooking the lake and good clean facilities. The rooms are spacious and the beds very comfortable, washroom is quite small but adequate. Breakfast had a reasonable choice and in...More

    1  Thank Jim M
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 3 weeks ago

    Dear Jim M We very much appreciate you choosing to stay with us and also for your comments regarding your stay at the Mercure Queenstown Resort. I am happy to hear that you enjoyed a comfortable stay with us and enjoyed our amazing views. I...More

    Reviewed 4 weeks ago

    Great team of people working at this hotel so friendly and go out of the way to help if you request something not already in the room. Recommend the lake view room as the view is amazing and great to watch the water sports and...More

    Thank PMay2014
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 3 weeks ago

    Dear PMay2014 Thank you very much for choosing to stay with us at the Mercure Queenstown, we also appreciate your comments regarding the friendly staff and the lengths they will go to ensure our valued guests are well cared for. The View is amzing and...More

    Reviewed 4 weeks ago

    The views of Lake Wakapitu were wonderful - it's too bad our lakeview rooms didn't have an outdoor seating area. The hotel itself was adequate - not very close to the downtown area, and not a necessarily fun walk up the hill from downtown, but...More

    Thank Ekobrist
    Response from Simon H, General Manager at Mercure Resort QueenstownResponded 3 weeks ago

    Dear Ekobrist Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience with the team did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive...More

    The Rees Hotel & Luxury Apartments
    2,023 reviews
    #9 of 58 hotels in Queenstown
     
    Queenstown Park Boutique Hotel
    835 reviews
    #1 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,671 reviews
    #18 of 58 hotels in Queenstown
     
    Villa Del Lago
    543 reviews
    #4 of 58 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$113 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #24 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Orbitz, Priceline, ACCOR, Expedia, TripOnline SA, getaroom.com, Hotwire, Travelocity, Cancelon and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (473)
    Room & Suite (185)
    Dining (43)
    Pool & Beach (14)
    Hotel & Grounds (252)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Nearby
    The Rees Hotel & Luxury Apartments
    2,023 reviews
    2.53 miles away
     
    Villa Del Lago
    543 reviews
    2.15 miles away
     
    Hilton Queenstown Resort & Spa
    2,671 reviews
    4.41 miles away
     
    Queenstown Park Boutique Hotel
    835 reviews
    1.27 miles away
     
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    Nearby Attractions
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    1.00 miles away
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    1.00 miles away
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    .53 miles away
    One Mile Power House
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    .84 miles away
    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    Answer
    Response from theoldone | Reviewed this property |
    They were really helpful and store cases so I can't see why not. They really do like to please.
    0
    Votes
    chillimama23
    13 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    29 December 2016|
    AnswerShow all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "If you're a light sleeper, ask for a room closer to the reception desk. On the other side of the hotel..."
    Read review
    "Request a room on a higher floor to avoid all of the noise"
    Read review
    "Lake view room"
    Read review
    "Worth paying extra for lakefront room. If you can get something further away from the lift it would be..."
    Read review
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