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Mercure Resort Queenstown

1,503 reviews
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Traveller (553)
Room & Suite (294)
Dining (78)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“a lake view room”(65 reviews)
“steep hill”(58 reviews)
“amazing views”(60 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (1,503)Write a Review
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All reviewsa lake view roomsteep hillamazing viewslakeview roombus servicepublic busbuffet breakfasttown centrean updatelake wakatipuan upgradenew zealandstayed here for nightssouth islandvistaaccorfernhill
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401 - 405 of 1,373 reviews
Reviewed 21 April 2016

Stayed here for several nights and found the staff and facilities very pleasant. It's a little out of town but only a $12 cab ride. If you are driving don't try to park in town as it's near impossible. Queenstown is a fantastic destination and...More

Thank Rick S
Reviewed 20 April 2016

Booked a lakeview room which is worth the extra cost.The room although comfortable enough needed an update.The carpet was stained in places and one of the walls had a hole in it.Have stayed here before and found some of the staff to not be as...More

Thank sherpa33
Reviewed 15 April 2016

Staff were extremely helpful, professional and very genuine in their desire to ensure best possible service levels at all times. Stayed in a refurbished room which was comfortable, but sparsely furnished. View from our room was mesmerizing with water, mountains, fast moving clouds and a...More

Thank Michelle B
Reviewed 14 April 2016 via mobile

We have been here for our honeymoon. It's a fantastic hotel with a great view of the lake. We have chosen the room with the lake view and it was wonderful. The breakfast is good with many choices. The service start at 6.00 am and...More

Thank Marco B
Reviewed 11 April 2016

The staff on reception went out of their way to be helpful. Although the hotel is quite dated, the views make up for it! The room was spotless - shame about the mattress which seemed long overdue for replacement. Would recommend taking the bus into...More

Thank NannaA53
Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 13 April 2016

Thank you for your review. We are pleased you enjoyed our teams hospitality and assistance. We are disappointed you did not enjoy the meals you had with us. I have passed your comments to the Executive Chef to ensure we take your points into consideration...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$93 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#23 Luxury Hotel in Queenstown
#24 Family Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#23 Luxury Hotel in Queenstown
#24 Family Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (553)
Room & Suite (294)
Dining (78)
Pool & Beach (48)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
20jaredt
13 July 2017|
AnswerShow all 3 answers
Response from Francis S | Reviewed this property |
yes there were ski storrages so there would be bike storages too
0
Votes
chillimama23
13 May 2017|
AnswerShow all 5 answers
Response from MQR | Property representative |
Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
1
Vote
Pankaj T
29 December 2016|
AnswerShow all 4 answers
Response from Lisa I | Property representative |
Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
0
Votes
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Room Tips
"Go for one of the higher floors"
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"Ask/book for a lake view - these are I believe the most recently upgraded rooms"
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"Lake view is a must"
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"Avoid the lift, it's very noisy."
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