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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (405)
    Room & Suite (164)
    Dining (35)
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    Overview

    • Excellent30%
    • Very good44%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (106 reviews)
    “amazing views” (56 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: Enjoy More – Daily Credit
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    Novotel Queenstown Lakeside
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    #22 of 57 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,796 reviews
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    Hilton Queenstown Resort & Spa
    2,522 reviews
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    Heritage Queenstown
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 15 September 2013

    Great place to visit. Hotel was clean and comfortable. Had a slight hiccup with dinner as was unable to eat what was ordered as it was overly spicy and hot. Meal was exchanged for another one which was delicious. The next night the same dish...More

    Review collected in partnership with Accorhotels.com
    Helpful?1  
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your wonderful and positive review. We are pleased we found an agreeable solution to the issues you encountered with your meal. We are pleased you enjoyed the other aspects of your stay and hope you visit us again soon, Michelle Dent, Mercure...More

    Reviewed 13 September 2013

    Our stay at the Mercure did not start well. Once we got into our room and dropped off our stuff, we were starving and wanted to grab a bite to eat and as we left the room we noticed the door was not locking from...More

    Helpful?1  
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your review. We apologise for the inconveniences you experienced on your stay. I have passed these onto the relevant departments to address. We are happy you enjoyed our friendly team and they assisted you to enjoy the fun activities in Queenstown. We...More

    Reviewed 12 September 2013

    Mercure Queenstown is a very good hotel. I stayed there for 12 nights as me And my family were relocating to NZ. very big rooms, excellent service( as I was with my 3yo daughter, believed I tested....) nothing was a problem. Excellent service at the...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you so much for your positive and informative review. Due to your long stay you really did get to experience our culture, our service and our passion for our guests comfort in consistent action, We hope to see you again and you recommend lots...More

    Reviewed 9 September 2013

    Service at this resort was great as far as the people where concerned. If you want a good night sleep though you better like very hard beds. One of the worst sleeps I've had for a very long time. It's a pity though because the...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your review. We have an ongoing bed replacement scheme, however we are sorry you did not find the bed you stayed in was to your liking and comfort. We are pleased you enjoyed the other aspects of your stay and hope you...More

    Reviewed 9 September 2013

    Pros: The room was very clean. The bed was comfortable. The view outside our room was stunning. Staff was extremely helpful. Price was decent. Ample parking available. Cons: The only downside I found was the hotel was abit far from main township. It is too...More

    Helpful?
    Response from MQR, Director of Sales at Mercure Resort Queenstown

    Thank you for your kind review. We are pleased you enjoyed your stay overall and were comfortable, enjoyed good sleeps and a helpful and friendly team. We do suggest as the Spring and Summer approaches our guests enjoy the 15 minute walk downtown along the...More

    Novotel Queenstown Lakeside
    3,029 reviews
    #22 of 57 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,796 reviews
    #16 of 57 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,522 reviews
    #19 of 57 hotels in Queenstown
     
    Heritage Queenstown
    1,499 reviews
    #23 of 57 hotels in Queenstown
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Conference Facilities
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$80 - US$206 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #25 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    Photos
    Traveller (405)
    Room & Suite (164)
    Dining (35)
    Pool & Beach (9)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    17 reviews
    1.00 miles away
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    1.00 miles away
    Tiki Trail
    8 reviews
    .53 miles away
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    Questions & AnswersAsk a question
    Pankaj T
    Hi, I am just wondering if you got a bus stop nearby to reach CBD or how long we need to walk for catching a bus to go to the attractions ? Thanks.
    29 December 2016|
    Answer Show all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Leahmh86
    How fat from the airport is this hotel?
    19 December 2016|
    Answer
    Response from TimDearsley |
    20-25 minutes - depending on the traffic
    0
    Votes
    tompatti33
    Does the Mercure Resort provide a shuttle service from airport ?
    11 October 2016|
    Answer Show all 3 answers
    Response from karenandDavid2014 | Reviewed this property |
    We had our own vehicle sorry so am not sure. Many hotels do though so worth a try.
    0
    Votes
    Room Tips
    "A room with a view of Lake Wakatipu!"
    Read review
    "Request an upper floor, room 402 was great"
    Read review
    "Ask for room facing the water; sign up for loyalty program for free wifi."
    Read review
    "Lake facing if you can book early and it is expensive"
    Read review