We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Queenstown Lakeside

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Queenstown Lakeside
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,929 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,747: English reviews
Northern Brisbane
Reviewed yesterday NEW

This is our second stay in Queenstown with Novotel Lakeside. We had one night together (3 adults and 1 child) and was manageable but other 2 nights in 2 rooms which was far more comfortable. We chose a Lakeside view this time (booked ahead so quite expensive) but last time we had a mountain view. We loved both. We loved...

 Report
Helpful?
Thank accomodationreview
Holmes Chapel, United Kingdom
Reviewed yesterday NEW

We stayed here for three nights, the hotel is really comfortable. The room we had was a good size and we couldn't fault it. Wifi was available through out the hotel. The staff on reception were extremely polite and helpful as you would expect. We did not dine here so cannot comment about the restaurant, but it looked very pleasant....

 Report
Helpful?
Thank Vanessa C
Sydney, Australia
Reviewed 3 days ago NEW

Stayed as a family of four, and loved the location on the lake and in the actual township of Queenstown so we had everything within easy walk. The room was a bit on the small side for the four of us, but really good for the price and it was spotless and comfy. We had to pay extra to park...

 Report
Helpful?
Thank Aus-Greg205
Reviewed 3 days ago NEWvia mobile

We booked a Mountain View room for an extra fee, but the room looked at other guest rooms. Could only see view from balcony (which you could do on almost any room in this hotel). Think of looking out your window from bed and seeing other guest rooms with guests getting dressed, lying in bed, etc. Definitely not an upgraded...

 Report
Helpful?
Thank BTUSA-MN
Dunedin, New Zealand
Reviewed 3 days ago NEW

beds ok, Internet w-ifi connection poor with frequent blocks. , access to the upstairs dining and breakfast area is poor for those with disabilities, perhaps you could consider installing an hydraulic lift. Papers were not delivered to the room door. There were no room service breakfast order forms in the room

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank timandjudithm
New York City, New York
Reviewed 4 days ago NEW

Immaculate hotel right on Lake Wakatipu; excellent breakfast; literally about 1,000 feet from the Queenstown wharf and dining district. There is a small fitness center: two treadmills, one stationary bicycle, one elliptical trainer.

 Report
Helpful?
Thank Leatherstocking88
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Leatherstocking88 It sounds as if you enjoyed your stay a lot - good to hear that breakfast was excellent and you enjoyed the fitness centre. Hope to see you again. Jim Moore General Manager

Hong Kong, China
Reviewed 6 days ago NEW

We stayed 2 nights at this location and the best thing about this hotel is it's location. There are street metered parking available surrounding the hotel as well as overnight parking at Wilson Parking which is located around the corner. It is within walking distance to the main city center. Because we were on our honeymoon, the hotel staff actually...

 Report
Helpful?
Thank Lawrence C
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Lawrence C Congratulations on your special occasion - hopefully it was memorable and you will come back to see us again some time in the years to come. Regards Jim Moore General Manager

Leicester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed 3 nights, good central location. Comfy beds, nice linen. Breakfast range was huge and good quality. We were however ground floor street side and not far from reception so there were buses coming and going for tours from very early in the morning, room 157 I think. Whilst I tried to move rooms on the first night this wasn't...

 Report
Helpful?
Thank Gamp21
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Gamp21 Thanks for your comments - it is very interesting as we get a whole range of comments about the rooms that our guests like or dislike for various reasons so to a certain extent personal preference does come in to play. Garden facing rooms will tend to be a bit quieter so thanks for your recommendation to others...

Sydney, Australia
Reviewed 6 days ago NEW

Stayed for 1 night after completing the Otago Central Rail Trail with my husband and 11 year old daughter. Very busy check-in and lobby due to coinciding with large number of tour bus arrivees, but staff were friendly, polite and efficient despite the hordes - which says a lot and makes a big difference. Room was clean and nice; a...

 Report
Helpful?
Thank Nijamape
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Nijamape Thanks for your comments - it sounds as if you were looked after well. We are in discussions with our owners about both the spa and the bar so do hope to be able to do some more work on these at some stage in the not too distant future. If the weather is good the outside garden...

Sydney, Australia
Reviewed 6 days ago NEW

The Novotel was in a perfect location with direct access to Lake Wakatipu and the centre of Queenstown. The staff were helpful and the suites were clean and well serviced every day. We enjoyed our stay and will return.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank HappyMel4
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear HappyMel4 Good feedback - thanks Hope to see you again another time regards Jim Moore General Manager

717 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (639)
Viewed
Hotel & Grounds (161)
Viewed
View from Room (58)
Viewed
Room/Suite (98)
Viewed
Dining (15)
Viewed
Bathroom (26)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (2)
Viewed
Other (270)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (10)
Viewed
Dining (15)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Queenstown hotels
1.2 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#26 of 57 in Queenstown
1,265 reviews
0.5 mi away
Hotel St Moritz Queenstown - MGallery Collection
3.3 mi away
Hilton Queenstown Resort & Spa
Show Prices
Show Prices
Show Prices
0.3 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#17 of 57 in Queenstown
1,349 reviews
0.5 mi away
Pounamu Apartments
Pounamu Apartments
#10 of 57 in Queenstown
1,286 reviews
0.2 mi away
Sofitel Queenstown Hotel & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: New Zealand, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: £102 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Orbitz, Travelocity and Hotels.com so you can book your Novotel Queenstown Lakeside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel
Hotel Style:
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#14 Family Hotel in Queenstown
#21 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Queenstown Lakeside staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Novotel Queenstown Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need quiet choose room away from road . Lakeview are lovely but so are mountain views.”
 of 5 bubbles accomodationreview, 18 Jan 2017 | Read review
“Street meter parking is actually free between 9pm to 9am, so find a parking spot early.”
 of 5 bubbles 415lawrencec, 13 Jan 2017 | Read review
“Facing the botanical gardens was very quiet.”
 of 5 bubbles Chirk, 12 Jan 2017 | Read review
“Best views face the lake but also the noisiest.”
 of 5 bubbles tessybear15, 11 Jan 2017 | Read review
“Try to take the room on the lake side!”
 of 5 bubbles RakeshK773, 10 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay