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Willows Motel Goulburn

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242 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Melbourne, Australia
Reviewed 5 days ago NEW

We felt very welcome upon our arrival which had not been pre-booked. Staff were very friendly and helpful with information, cafe's and take-away. Our room was very clean with lovely furniture, décor and a lovely bathroom. It was a very functional, comfortable room to stay in. We were encouraged to hear Willows Motel using old recycled timber from the local...

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Helpful?
Thank andreawinter27
ScreenHols, Front Office Manager at Willows Motel Goulburn, responded to this review

Thank you for taking the time to write a lovely review. We are very proud of our motel and we do try to make all our guests welcome and to make sure their stay is comfortable. We will pass on your comments to our cleaners who will also be very pleased. Thank you once again and we look forward to...

Greater Melbourne, Australia
Reviewed 1 week ago NEW

The room was very clean and well appointed - a conveniently placed mirror with good lighting was great for putting on makeup while husband was shaving in the bathroom. There was a microwave and a good sink to easily obtain water for the kettle and wash the cups and saucers. Recommend for those who like to self cater. Breakfast menu...

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Helpful?
Thank Vivien K
Kimmy566, Front Office Manager at Willows Motel Goulburn, responded to this review

Thank you for taking the time to write a review and we value your positive comments about our lovely motel. We are glad you enjoyed your stay and look forward to welcoming you on your next visit to Goulburn.

Melbourne, Australia
Reviewed 1 week ago

Our room did not look like the picture of the other motel rooms. We stayed in one of the two dog friendly rooms, that are separate from the rest of the motel rooms. We had a balcony running the length of the 2 rooms and a small garden rockery area out the front. The room itself was very large with...

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Helpful?
Thank Lyn W
ScreenHols, Owner at Willows Motel Goulburn, responded to this review

Our pet friendly cabins are very popular and need to be booked a head as you mentioned. These cabins were built 2 years ago and are proving to be a very popular asset to Willows Motel. Being away from the motel at large is also an advantage for all.

Wollongong, Australia
Reviewed 3 weeks ago

The Willows motel was quiet and comfortable for our 3 day stay. It is set back from the road, and the only problem was the noise from other guests leaving early and not being considerate of others. The owners were very welcoming and helpful. The shower, unlike many we have experienced, had terrific water pressure. Free wifi was an unexpected...

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Helpful?
Thank ina458
ScreenHols, Owner at Willows Motel Goulburn, responded to this review

Thank you for your positive feed back which will be helpful to other travelling guests. Our staff work very hard to keep Willows Motel clean, comfortable and welcoming to all. We will pass your praise on to staff. We look forward to welcoming you back to Willows Motel in the future

Reviewed 3 weeks ago via mobile

Very clean and tidy room. Bathroom appeared to have been recently renovated and was extremely clean and well tended. The shower was fantastic- no water saver shower head (or if it was it was a decent one)! We were passing through on our way to another destination, this was a very easy location to find and safe for parking. Room...

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Helpful?
Thank Sonja M
Reviewed 12 December 2016

Mini bar had a bottle of opened water in the freezer as well as a can of Coca-Cola that had leaked - stated that the mini bar was stocked each day - apparently not or it would of been cleaned before we arrived. 5 guest but only 4 towells provided. TV in second room unwatchable. WIFI - useless we get...

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Helpful?
1Thank Kylie H
ScreenHols, Manager at Willows Motel Goulburn, responded to this review

Thank you for your comments and advise these concerns have been addressed. If we had been made aware of your concerns at the time of your visit, they could have been addressed and rectified. In relation to the slowness of the WiFi, that is out of our control.

Sydney, Australia
Reviewed 4 December 2016

Friendly, helpful staff who accommodated by late check-in and early departure. Rooms are basic but are clean and tidy and have everything you need. The motel is handily located on the north side of Goulburn not too far of the Hume Highway

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Helpful?
1Thank Barney M
Canberra, Australia
Reviewed 30 November 2016

Many of my extended family stayed in the hotel for a family re-union. The staff were very helpful and accommodating from time of booking, to organizing the room allocation and through departure. My husband, son and I stayed in the executive two room suite. Two very spacious rooms. Kitchenette and dining table for six. Two flatscreen TVs to maintain the...

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Helpful?
Thank margmac703
ScreenHols, Owner at Willows Motel Goulburn, responded to this review

Thank you for a positive feed back. It was our pleasure to host such a kind polite family, adults and children on such a beautiful Goulburn weekend. Thank you for staying we will welcome you back if you are ever in Goulburn again. The feed back on the carpet is helpful and it is all booked in for this month...

Bathurst, Australia
Reviewed 29 November 2016 via mobile

This motel is quiet but small. The shower is tiny. The fridge is packed with Alcohol. Naturally I put it away in cupbards so I dont see it and I stock the fridge with useful things from supermarket like food. The owner calls me after I leave me saying nothing from the mini bar and leaves me a message telling...

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Helpful?
Thank WallytheWombat
ScreenHols, Owner at Willows Motel Goulburn, responded to this review

In response to your review. We enjoy the pleasure at Willows Motel of offering a variety of rooms for different guests and budgets but all the standards of a 4 star motel. Cheaper rooms are slightly smaller in size with a lovely roomy light bathroom, a queen bed with table and chairs and a smaller kitchenette. On your next visit...

Reviewed 20 November 2016 via mobile

Friendly staff very helpful we had the cabin were we could have our puppies which was wonderful we will be staying there the next time on our way through once again thank you very much for a no stress stay

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Helpful?
1Thank Brett C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
With a friendly welcome we invite you to enjoy Goulburn accommodation at its best, as voted on TripAdvisor! Willows Motel Goulburn is set back from the road on spacious grounds and brings four star luxury accommodation to the country. Enjoy a quiet retreat amongst cottage gardens while conveniently located only minutes to Goulburn's town centre and 15 minutes to Wakefield Park. Willows Motel accommodation in Goulburn is the perfect option for a lengthy stay, a romantic escape or just a quick stopover. With a selection of 20 non-smoking, ground floor units, you are sure to find just what you are looking for. Accommodation options include Deluxe Queen/Twin Rooms, Executive Queen/King Rooms, Family Rooms, Deluxe Two Room Suites, Executive Spa King Suites and two purpose built pet-friendly cabins, the only Goulburn pet-friendly accommodation that's purpose built. ... more   less 

Additional Information about Willows Motel Goulburn

Address: 21 Sydney Road, Goulburn, New South Wales 2580, Australia
Region: Australia > New South Wales > Goulburn
Price Range: £78 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Willows Motel Goulburn 4*
Number of rooms: 22
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Questions & Answers

Here's what travellers have asked, with answers from Willows Motel Goulburn staff and other travellers.
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4 months ago

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Questions? Get answers from Willows Motel Goulburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All on one level so no stairs to carry luggage up or down.”
 of 5 bubbles andreawinter27, 18 Jan 2017 | Read review
“do have pet friendly rooms well away from other guests”
 of 5 bubbles 995vivienk, 16 Jan 2017 | Read review
“All rooms set back from the road. There are 2 pet friendly cabins set away from the main motel which we can use in future visits.”
 of 5 bubbles ina458, 1 Jan 2017 | Read review
“Pet friendly cabins are very roomy..don't let them put you in a standard motel room if you have anything larger than a lap dog.”
 of 5 bubbles MizzyM00, 19 Sep 2016 | Read review
“This motel is set well back from the main road and is very quiet.”
 of 5 bubbles kaymillington, 17 Sep 2016 | Read review
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