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BEST WESTERN Goulburn

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355 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Brisbane, Australia
Reviewed 6 days ago NEWvia mobile

Stayed for work for a few days, and the hotel has all the amenities and more of some 4 and 5 star hotels! Beautiful large well appointed bathrooms, separate bedroom upstairs, kitchen, living area and and balcony. Lovely, peaceful spot, and excellent temperature control. Staff were lovely and attentive, the food at the restaurant was always quality, with a good...

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Helpful?
Thank JosieDeski
Vicki R, Manager at BEST WESTERN Goulburn, responded to this review

Hi Josie, Thanks for sharing your experience with others Vicki

Cronulla Beach, New South Wales, Australia
Reviewed 2 weeks ago via mobile

Totally surprised firstly by the very friendly staff .. and that's every staff member . Exceptional service, lovely quiet rooms with nice bathrooms . Food is excellent and worth trying . Happy hour is fantastic free canapés and cheese platter Will be back

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Helpful?
1Thank Louise M
Vicki R, Owner at BEST WESTERN Goulburn, responded to this review

Hi Lousie, Can't wait till we can surprise you again. Vicki

Wurruk, Australia
Reviewed 2 weeks ago

Our second stay in as many months, first stay due to a breakdown, the town was almost booked out but they found us a room second time towing a trailer again found us a great room where we could also park the trailer. The staff are very friendly, helpful and courteous, the rooms are good size, clean and modern. Both...

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Helpful?
1Thank gpcarro
Vicki R, Owner at BEST WESTERN Goulburn, responded to this review

Hopefully no more breakdowns. Safe travels. Vicki

Sydney, Australia
Reviewed 2 weeks ago

The room was amazing got to stay in the Honeymoon suite. It was clean and large. Bathroom had a spa bath and was very impressive. Hotel staff were very helpful in arranging change of room for us when explained the problem.

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Helpful?
1Thank Diane C
Vicki R, Owner at BEST WESTERN Goulburn, responded to this review

Hi Dianne, Only too pleased to help. team Best Western Goulburn

Berowra Waters, Australia
Reviewed 2 weeks ago

Stayed there for 1 night. Stayed in Queen loft luxury room. The room was very nice with kitchenette, bathroom (with spa) and sitting area downstairs. In the loft was another sitting area and the bedroom. Everything was lovely. The receptionist was very helpful. We ordered room service for dinner. Very nice and not expensive. The employee who delivered the room...

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Helpful?
Thank Anne F
Wayne R, Manager at BEST WESTERN Goulburn, responded to this review

Hi Anne, thank you for reviewing your stay. I hope you both can stay longer next time. Vicki

Reviewed 4 weeks ago via mobile

The suite was great- really modern and very spacious. Bathroom was all marble- felt very luxurious - shower was amazing- great pressure and temperature. Noise of other guests outside in the morning was a bit of an issue however this isn't really anything the hotel can control. The parking was a bit 'quick and the dead' and seemed informal but...

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Helpful?
Thank LillyThims
Vicki R, Owner at BEST WESTERN Goulburn, responded to this review

Hi Llyan, What a wonderful review. Yes we do have early risers. Some are waiting for bacon & eggs at 5:30 am, while others are still sipping a latte over the newspaper at morning tea. Our double brick and double glaze construction helps minimise outside noise if you decide to hit the snooze button. The car park is a busy...

Cooma, Australia
Reviewed 30 October 2016 via mobile

Recently stayed at the best western Goulburn. The rooms were clean and well appointed. The staff are most helpful and the attached restaurant serves good quality meals . There are renovations being carried out but they do not interfere with the comfort of the guests. Highly recommend

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Helpful?
Thank Mark2626
Vicki R, Manager at BEST WESTERN Goulburn, responded to this review

Hi Mark, Thank you for staying with us in Goulburn. I hope you like the new facilities when they are completed. The Rabjohns Family.

Sydney, Australia
Reviewed 27 October 2016

Stayed overnight for a catchup with family. We had a basic room (ie lowest price) and the room was very comfortable with shampoos, etc provided in bathroom. Other family members had better rooms, one with a king size bed, another had a 2 storey room and the other had a courtyard. So if you're looking for something a little larger...

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Helpful?
Thank Murray B
Vicki R, Manager at BEST WESTERN Goulburn, responded to this review

Hi Murray, Lovely to have your family group stay with us. Vicki, Wayne & Adam

Brisbane australia
Reviewed 26 October 2016 via mobile

Arrived at BW late afternoon, to be pleasantly greeted and well informed of local amenities , room had been updated with a quality fit out . King size bed , extremely comfortable and spotlessly clean , lovely large bathroom great shower . We went to the Cascades restaurant and bar , staff well informed of menu with a great attitude...

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Helpful?
Thank Allana S
Vicki R, Manager at BEST WESTERN Goulburn, responded to this review

Hi Allana, We would love to see you again. Vicki

Bathurst
Reviewed 25 October 2016

A big local business booked and paid for a room for me for last night and on check-in the hotel wanted completely separate payment for the room. For the booking via booking.com to work they wanted to see the actual person who booked it in reception, with their drivers license and their credit card. After 30 minutes of looking for...

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Helpful?
1Thank amashman
Vicki R, Manager at BEST WESTERN Goulburn, responded to this review

Hi Amashman, Unfortunately our business has been victim of multiple credit card frauds. Best Western Australia considers credit card security a high priority. To protect our guests credit card details, prevent fraud and maintain the integrity of online booking sites we ask to see the card used in the online transaction at check in. This is notified on our booking.com...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Cascades Restaurant & Bar
Cascades Restaurant & Bar
Cuisines: Grill, Contemporary, Healthy
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Superior Motel Accommodation, Apartments, Houses & Easy Access Ground Floor units. Cascades Licensed Restaurant & Bar. The Terrace Garden outdoor dining. Seasonally changing menu. Breakfast, lunch, dinner, snacks & room service. ... more   less 

Additional Information about BEST WESTERN Goulburn

Address: 77 Lagoon St, Goulburn, New South Wales 2580, Australia (Formerly BEST WESTERN Centretown Goulburn)
Region: Australia > New South Wales > Goulburn
Price Range: £80 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN Goulburn 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Goulburn Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Goulburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For older people I would not choose the Loft. Hotel was very quiet”
 of 5 bubbles dianec696, 20 Nov 2016 | Read review
“All rooms seem to be fine. No noise from road”
 of 5 bubbles 879annef, 19 Nov 2016 | Read review
“Ground floor, north side of main block, but all are good.”
 of 5 bubbles iarnank, 20 Oct 2016 | Read review
“I always stay in the second block on the right two storey building quieter as is not close t the road”
 of 5 bubbles 436alig, 12 Oct 2016 | Read review
“Ground floor rooms”
 of 5 bubbles tassh, 25 Sep 2016 | Read review
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