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The Convent Hunter Valley

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#11 of 15 Hotels in Pokolbin
Certificate of Excellence
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1 room 2 adults 0 children
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The Convent Hunter Valley
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231 Reviews from our TripAdvisor Community

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There are newer reviews for The Convent Hunter Valley
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Showing 229: English reviews
The Hague, The Netherlands
Reviewed 2 January 2017

Just spent one night at the property, and not nearly what I expected from the reviews. We had driven up from the Blue Mountains and hit up some wineries during the day, and then checked into the hotel. We unfortunately were put in the room under the stairs, and decided that we'd take the upgrade option for some more room....

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Helpful?
2Thank mr911
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear mr911, Thank you for taking the time to provide us with your feedback following your recent stay with us. I am sorry to hear that there were some aspects of your stay which were unsatisfactory. We have rectified the issue with the air conditioning unit and your feedback about breakfast has been passed on to our restaurant manager. I...

Singapore, Singapore
Reviewed 26 December 2016

We only stayed for one night but absolutely loved it. The rooms are spacious, comfortable and very clean. This is more of a boutique hotel. We loved it, but of course you won't have the valet or the luggage service or the in-room dining as in bigger 5* hotels, so if you are a service addict, then maybe this hotel...

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Helpful?
Thank SgSling
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear SgSling, Warm greetings from the Hunter Valley and thank you for leaving your feedback following your stay with us. I am delighted to hear that you enjoyed the historic, character-filled building and that you for your kind words about the gardens and the breakfast. I hope we can welcome you back to The Convent in the future. Kind regards,...

Sydney, Australia
Reviewed 22 December 2016

My partner and I stayed here for a wedding at Roberts, and I've been wanting to stay here for years, so was very excited. The convent and surrounding grounds are incredibly beautiful and well maintained, and overall it was pleasant stay due to family and friends and a couple of lovely staff. However, they missed the mark (especially for their...

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Helpful?
Thank Jaymie R
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear Jaymie R, Thank you for taking the time to provide your feedback following you stay with us at The Convent, Hunter Valley. Thank you for your positive feedback about our location, our team and the grounds. Thank you also for your feedback regarding breakfast and the issue in your room following the wedding reception. We do have a 24...

Port Macquarie, Australia
Reviewed 23 November 2016 via mobile

Front desk reception was indifferent, room adequate though the surface of the toilet seat was crazed and peeling off. I have never seen a public toilet in poor condition! We took a stroll along the pretty drive but the stench of the sullage pit drove us back. Next came breakfast. No fruit, cereal, danishes or yoghurt to choose from, indeed...

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3Thank susan W
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear susan W, Warm greetings from the Hunter Valley and thank you for providing your feedback following your recent stay with us. I am sorry to hear that your stay did not meet your expectations. Your feedback has been taken on by our front desk, maintenance and food & beverage teams so we will be better able to serve future...

Brisbane, Australia
Reviewed 21 November 2016

This property is stunning. We were married not far from here in October and chose The Convent to stay the night before and on our wedding night. The bridal suite was the perfect setting for getting ready in especially with the 2 big double doors out to a balcony on each side of the room opened up. The views from...

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Helpful?
Thank KateMike123
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear KateMike123, Warm greetings from the Hunter Valley. I appreciate the time you have taken to provide your feedback following your stay with us. I am delighted to hear that you chose to spend such a special time with us, and equally delighted that you have taken away fond memories of your stay. Thank you for your kinds words about...

Reviewed 17 November 2016 via mobile

Last weekend we booked out the hotel for a wedding. The booking was made 14 months ago. My wife and I have stayed here twice before and love the place and our recent stay was for four nights. Not only is it in a sublime setting with beautiful grounds, but it is such a perfect place to sit back and...

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Helpful?
Thank Mark D
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear Mark D, Warm greetings from Pokolbin and thank you for taking the time to leave your feedback following your recent experience at The Convent, Hunter Valley. I am glad to hear that you enjoyed your most recent stay, and thank you for your continued patronage. I appreciate your kinds words about the team and the property as a whole....

Avoca, Australia
Reviewed 6 November 2016

We booked a "Premier Double Room, 1 King Bed, Terrace, Vineyard View"....supposedly one of the better rooms. On arrival, we could not check in immediately as we were a bit early, which was fine. We were advised of the room...and were totally stunned as to the location of it. On the ground floor, under the stairs, looking onto the car...

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2Thank Mark K
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear Mark K, Warm greetings from the Hunter Valley and thank you for providing your feedback following your recent stay with us. Thank you for your kind words about Sarah. I am glad that she was able to assist you in finding a suitable room for your stay. Thank you also for your feedback regarding your breakfast experience. This feedback...

Brisbane, Australia
Reviewed 23 October 2016

The moment that our rental car turned off Halls Road and onto the driveway leading into The Convent Hunter Valley, my heart skipped a beat. What was in front of me was absolutely beautiful; a long stretch of driveway perfectly lined with tall, lush green trees and at the end of it stood a majestic Victorian-style manor house. Built in...

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2Thank DolceBunnie
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear DolceBunnie, Warm greetings from the Hunter Valley. I appreciate the time you have taken to provide your feedback following your stay with us. Thank you for leaving such a detailed description of the hotel. I do hope that every guest who stays can see the beauty of the property as you have captured in your comments. We look forward...

Newcastle, Australia
Reviewed 21 October 2016

Booked a high tea at the restaurant that was $42.00 for a basic one without wine. I thought this was a little high in price but knew the venue was lovely. When we went to pay were told the price was $65.00 now and they also no longer subscribe to the entertainment gold card since new owners took over 2...

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Thank ruthf298
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear ruthf298, Warm greetings from the Hunter Valley and thank you for providing your feedback following your recent experience with us. I am sorry that your experience did not meet your expectations. Our high tea menu has recently been reviewed and attention has been paid to creating a high tea experience, including new and more menu items, seasonal variations and...

Woongarrah NSW
Reviewed 5 October 2016

With lovely old style hotel is small with only about 16 rooms it is like steeping back in time. Very clean and well looked after and so are you from the minute you walk in you are seen to with a person checkin you are even taken to your room. Breakfast was included in our deal and it was a...

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2Thank Kezzbert
Ralf B, General Manager at The Convent Hunter Valley, responded to this review

Dear Kezzbert, Warm greetings from the Hunter Valley and thank you for providing your feedback following your recent stay with us. I am delighted to read that you enjoyed your anniversary with us. Thank you for your kind words about our team. They do continue to strive to ensure every guest feels looked after and I am glad to read...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
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Questions & Answers

Questions? Get answers from The Convent Hunter Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As we stayed on the upper floor and have not stayed on the ground floor, we found the upper floor was quiet and our room had a lovely view.”
 of 5 bubbles 305judyk, 9 Mar 2017 | Read review
“choose room 22 - garden room - try to have next door vacant as walls are a bit thin”
 of 5 bubbles 69LindaD69, 1 Mar 2017 | Read review
“Ask for a room with a verandah that does not face car park”
 of 5 bubbles June1199, 23 Jan 2017 | Read review
“Don't get room 2, right under the stairs.”
 of 5 bubbles mr911, 2 Jan 2017 | Read review
“Bridal Suites were just amazing”
 of 5 bubbles KateMike123, 21 Nov 2016 | Read review
5 of 5