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Mercure Gladstone

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Mercure Gladstone
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235 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Mackay, Australia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank grahammL7857UQ
Emu Park, Australia
Reviewed 2 weeks ago

Well worth the trip off the highway for a good nights sleep and good breakfast to start the day. My husband and I enjoyed our brief stop over at this hotel. Very large room and modern bathroom with walk in shower although there was a bit of overspray from the shower and I am not a fan of really huge...

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Helpful?
Thank Vicki S
Cairns, Australia
Reviewed 2 weeks ago

We had an overnight stay here on 2/1/17. Hotel was clean . Restaurant was superb both Dinner and Breakfast. Staff were most helpful. Absolutely delighted with our stay. Good location and large well appointed rooms.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Maureen866
Craig C, General Manager at Mercure Gladstone, responded to this review

Good afternoon Maureen866 Thank you for taking the time to provide us with some feedback from your stay. I am glad that you both enjoyed your stay and will pass this through to the rest of the team. We look forward to welcoming you back next time you are on a road trip. Regards Craig Conley General Manager

Reviewed 3 weeks ago via mobile

Had a great stay here with my family. All hotel, club and restaurant staff were helpful and friendly. In particular Craig from the front desk who helps us with numerous things such as helping us with all our luggage and fixed our TV to name a few things. Room were very clean and nicely set out. Gym was well equipped...

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Helpful?
Thank Penny T
Craig C, General Manager at Mercure Gladstone, responded to this review

Good afternoon Penny Thank you for taking the time to provide us with feedback from your New Years stay. The areas discussed, cleanliness and friendliness of the entire team were reason why we did win the Best in Business Accommodation and Resort award for Gladstone for 2016. I trust that the remainder of the trip up to Cairns went smoothly....

Charters Towers, Australia
Reviewed 3 weeks ago

We stayed twice here, once on the trip south, then again on the trip north. Got a good rate, and used my accumulated points to book. On the plus side, the room was a great price, we were upgraded, and the staff was very attentive, friendly and welcoming. A lovely welcome gift of fruit. Great parking, buffet dinner and breakfast...

Review collected in partnership with Accorhotels.com
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Thank Jenny T
Reviewed 3 weeks ago via mobile

Room offers a lucrative space which is about more or less 4yrs old as mentioned by the concierge. Dinner is excellent at the restaurant. Downside is that the breakfast is even a little less than mediocre, not to mention that they only offer instant coffee😣, with not much or even less choices to choose from.

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3Thank Marylou L
Brisbane, Australia
Reviewed 4 weeks ago via mobile

This was my overnight stopover from Mackay to Brisbane. The C/in - C/out was quick & friendly. The room was clean & immaculate. I thank the front desk staff for honouring my request for a quiet room. The overall service standards are great. My only disappointment was with the international dinner buffet, which had mainly roast. Thanks to Zac for...

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Thank AkshaySawant
Mackay, Australia
Reviewed 16 December 2016

On first glance the rooms at the Mercure Gladstone look nice, until you lie on the bed! I would be better off sleeping on the floor. After a horrible night sleep I made my way down to the Bistro to have my breakfast. After being completely ignored for 10 minutes by the older lady working, I assumed it was seat...

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1Thank courty15
Port Douglas, Australia
Reviewed 13 December 2016 via mobile

One of the best experiences, everyone was super lovely and helpful! We booked a room at 1am and arrived around 2am and the late night staff member was exceptional and we were so pleased. Michelle working breakfast made a massive effort and we left feeling happy and full. Thank you to all the staff at the Mercure for such great...

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Thank BenAndAimeeTravels
Cairns, Australia
Reviewed 13 December 2016

Great and very friendly reception! Fantastic room including Nespresso machine. Very comfy beds and great linen. Excellent underground parking. Generally a very classy facility. We come here again on our return trip Highly recommended. Rolf Scherrer

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Helpful?
Thank 861rolfs

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Mercure Gladstone

Address: Cnr Bell and O Connell Street | Barney Point, Gladstone, Queensland 4680, Australia
Region: Australia > Queensland > Gladstone
Price Range: £62 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Gladstone 4.5*
Number of rooms: 60
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gladstone staff and other travellers.
1 question
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Anchorage, Alaska

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Questions? Get answers from Mercure Gladstone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a higher floor away from the main restaurant and gaming area.”
 of 5 bubbles 223vickis, 9 Jan 2017 | Read review
“Try 3rd floor, Good restaurants.”
 of 5 bubbles 861rolfs, 13 Dec 2016 | Read review
“Rooms away from lift are excellent”
  • Pleasant decor
 of 5 bubbles AndrewB376, 22 Nov 2016 | Read review
“Don't think there is a bad room in the complex as they are all well removed from the goings on of the sports club side of the venue.”
 of 5 bubbles 697MikeR, 26 Sep 2016 | Read review
“If you dont eat in the hotel, you will need to drive or taxi to restaurants”
 of 5 bubbles urbantourist2015, 28 Aug 2016 | Read review
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