We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Quest Mackay

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quest Mackay
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

153 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 153: English reviews
Annandale, Australia
1 review
Reviewed 1 week ago

Location is very central to cafes, restaurants, supermarkets and local lagoon. Great rooms to relax in after a day of competitive sport. Comfortable beds, air conditioning perfect for being refreshed.

Review collected in partnership with this hotel

Helpful?
Thank Sharon F
Sydney, Australia
1 review
Reviewed 1 week ago

Very clean and comfortable with wi-fi for business stay. Downside is no close breakfast options if time limited. Staff very helpful and friendly. Rooms are of a good size. Facilities on site very limited. No eating options on site.

Review collected in partnership with this hotel

Helpful?
Thank janettemh
Brisbane Region, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Two very enjoyable nights at the Quest. Really comfortable room with excellent staff. I alway love it when I stay somewhere that has an armchair for me to relax in and a desk for me to work at. Very comfortable and probably the best shower of anywhere I have stayed.

Helpful?
Thank John P
Melbourne, Australia
1 review
Reviewed 2 weeks ago

Great location, clean rooms, and good amenities. Staff were very friendly too. However, struggled to sleep due to the rather noisy air-conditioning unit, and the pillows. Having said that, I'm a considerably light sleeper.

Review collected in partnership with this hotel

Helpful?
Thank yin985
Russell S, Manager at Quest Mackay, responded to this review

Dear Yin985, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the location, great service, very friendly staff... More 

Rockhampton, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We had a really pleasant stay and the Quest Motel met our expectations as it has always done in the past.. Our room was clean and tidy and the staff were very helpful and willing to assist wherever they could.

Review collected in partnership with this hotel

Helpful?
Thank johnwZ3383AS
Russell S, Manager at Quest Mackay, responded to this review

Dear John, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the great service, very friendly staff, clean... More 

Townsville, Australia
1 review
Reviewed 3 weeks ago

Highly recommend the Quest Mackay. Very central to the town centre. Rooms clean and catered for all our needs. Staff were very friendly and helpful and let us check in slighty early. Will definitely stay again when in Mackay. AAA+

Review collected in partnership with this hotel

Helpful?
Thank allisont167
Russell S, Manager at Quest Mackay, responded to this review

Dear Allison, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the great service, very friendly staff, clean,... More 

Brisbane, Australia
1 review
Reviewed 5 weeks ago

Great service, very friendly and helpful staff, clean and tidy and value for money. An easy walk to shops and restaurants. Very close to the Convention Centre if you are attending a conference. Comfortable bed and modern amenities. I would stay there again.

Review collected in partnership with this hotel

Helpful?
Thank 551judyanng
Russell S, Manager at Quest Mackay, responded to this review

Dear Judy, Thank you so much for your positive feedback on our property about your recent stay, the staff and I are very pleased to read these kind of reviews particularly as they work hard to ensure all guests enjoy their stay each and every time. We are grateful that you have highlighted the great service, very friendly staff, clean,... More 

Brisbane, Australia
Level Contributor
108 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 October 2016

Staying in a one bedroom apartment..... Very spacious and well equipped. Bed is great, kitchen is great, has a laundry, and the bathroom is good too. It has a dining table and a lounge area, as well as work desk...... Nothing missing at all. Great location in the centre of the CBD as well. Great option for all the right... More 

Helpful?
Thank TheClarkeClan
Russell S, Manager at Quest Mackay, responded to this review

Dear TheClarkeCLan, Thank you so much for taking the time to review our property online, we really appreciate the time taken to do this and to provide such great feedback for prospective guests is fantastic. We look forward to welcoming you again to the property for business or leisure. Kind Regards Russell Manager Quest in Mackay More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

Generally very good, friendly helpful staff, but the bathroom could have done with a bit more of a clean round the edges, otherwise a good place to stay even if it is a little expensive. Location is good for access to Mackay CBD.

Review collected in partnership with this hotel

Helpful?
1 Thank donf333
Russell S, Manager at Quest Mackay, responded to this review

Dear Don, Thank you so muich for taking the time to review our property and provide your feedback for prospective travellers. I am hoping you provided the feedback to our reception staff at the time so our housekeeping team could have looked into your concerns, but appreciate you taking the time to highlight a potential issues so I can fix... More 

Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Great accommodation in ideal location. Very clean apartment. Good air conditioning. Upgraded to better room as our original room wasn't ready. Close to shops and restaurants. Friendly and welcoming staff.

Review collected in partnership with this hotel

Helpful?
1 Thank darrinlesliew
Russell S, Manager at Quest Mackay, responded to this review

Dear darrinlesliew, Thank you so much for taking the time to review our property online, we really appreciate the time taken to do this and to provide such great feedback for prospective guests is fantastic. I am glad the staff took the initiative and upgraded as your initial room was not quite ready. We look forward to welcoming you again... More 

24 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
View from Room (1)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mackay hotels
0.2 mi away
Riviera Mackay
Riviera Mackay
#2 of 34 in Mackay
69 reviews
0.1 mi away
Mackay Grande Suites
Mackay Grande Suites
#12 of 34 in Mackay
179 reviews
0.2 mi away
Oaks Rivermarque
Oaks Rivermarque
#7 of 34 in Mackay
167 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
Ibis Mackay
Ibis Mackay
#3 of 34 in Mackay
148 reviews
3.4 mi away
Clarion Hotel Mackay Marina
0.4 mi away
Quest Mackay on Gordon
Quest Mackay on Gordon
#1 of 25 in Mackay
214 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quest Mackay is an all Apartment Hotel featuring 96 Studio, One and Two Bedroom Apartments that can be used for short or long term accommodation. It is brand new only opening in Sep 2009 centrally located right in the heart of the tropical city of Mackay. ... more   less 

Additional Information about Quest Mackay

Address: 38 Macalister St, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: £72 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Mackay 4.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Agoda, Travelocity and Booking.com so you can book your Quest Mackay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Quest Mackay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the third floor or above on the river side of the hotel, level 5 is best for views.”
 of 5 bubbles gregbI4490HZ, 4 Oct 2016 | Read review
“Apartment rooms are worth the upgrade if you are here for more than one night”
 of 5 bubbles SpenceAlmighty, 28 Jun 2016 | Read review
“Some rooms have a balcony for a bit of extra space”
 of 5 bubbles PJay2412, 9 Apr 2016 | Read review
“all rooms are good”
 of 5 bubbles Brisflip, 24 Jan 2016 | Read review
“An apartment at the end, over the carpark, has a window in the kitchen which we both liked.”
 of 5 bubbles shoffmann45, 11 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay