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Lanai Riverside Apartments

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Lanai Riverside Apartments
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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Brisbane, Australia
Reviewed 12 July 2016

We recently stayed in one of the larger 3 bedroom apartments on the ground floor. This apartment was obviously once good quality however it has not been well maintained. The bathrooms and kitchen were the only parts of the apartment that were clean. The floors, walls and rugs were extremely dirty. My kids constantly had black feet from not wearing...

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Helpful?
Thank traceyla73
Karen N, Owner at Lanai Riverside Apartments, responded to this review

Hi Tracey Thank you very much for the feedback and opportunity to respond to the matters raised as a result of your recent stay. Firstly please let me apologise for the fact that you feel you did not receive value for money on this occasion. By way of explanation I can see that you initially booked a two bedroom apartment...

Sydney, Australia
Reviewed 26 June 2016

We three friends enjoyed our stay in a well appointed and equipped 3 bedroom apartment, with a view of the the river. The apartment was clean and the balcony spacious. The balcony was a lovely place for breakfast, overlooking the river. The staff were excellent, particularly Michelle at reception. They met all our requests and were most helpful. We were...

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Thank 255060Mudra
Karen N, Owner at Lanai Riverside Apartments, responded to this review

Thank you so much for your positive feedback, and we are delighted that our three bedroom apartment suited your needs during your recent stay. I'm also very happy to pass on your comments to our unit owners regarding the lack of storage / hanging space in the third bedroom. As it is a single room only unfortunately we are quite...

Melbourne, Australia
Reviewed 21 June 2016 via mobile

We had a beautiful one bedroom apartment for three nights at this resort and were very impressed by the quality. Very modern and well looked after, the apartment had everything we needed for our stay. Our balcony was spacious and had a nice outlook over the river and space for us to sit, relax and eat when we chose. The...

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Thank SJE99
Karen N, Owner at Lanai Riverside Apartments, responded to this review

We're truly delighted that you found Lanai Apartments suited your needs, and it gives us great pleasure to share your feedback with our unit owners and Body Corporate alike. Providing our guests a 'home away from home' experience is an absolute must for us, and ensuring that our guests avail themselves of our facilities Lanai has to offer. I'm equally...

Surfers Paradise, Australia
Reviewed 15 May 2016

1,2 &3 bedroom apartments , from 1st booking to check-out went great. The apartment was modern, very clean , good amenities, staff from initial contact to check-out great.Very professional & accomadating as it should be for pricier but relevant accom in Mackay on the river & central to city centre & walking dist to the major shopping complex.

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Thank GJA54
Karen N, Owner at Lanai Riverside Apartments, responded to this review

Thank you so much for such wonderful feedback - it has truly brightened our day. We're equally delighted that you found Lanai's location suitable to your needs during your stay, and as you have indicated we are quite central to the Canelands Shopping Centre, Bluewater Lagoon and Mackay's CBD. Now that the nights have cooled down it is quite nice...

Nyngan, Australia
Reviewed 29 April 2016

We stayed for 5 nights on level 8 and had a lookout over the river, what a way to wake up to every morning! We found the receptionist on checking in very confident and a pleasure as well as her manger a delightful lady with a lot of local knowledge and even recognised where we had came from! The apartment...

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Thank Nerida M
Karen N, Owner at Lanai Riverside Apartments, responded to this review

Hi Nerida Thank you so much for your positive comments and I'm so pleased you enjoyed your stay in Mackay while settling you daughter in. Hopefully you had the opportunity to take in some sighteeing while you were here as the countryside is vastly different to Nyngan. People are just as friendly as country folk though which I'm sure your...

Doha, Qatar
Reviewed 18 March 2016 via mobile

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Thank Paul W
Karen N, Owner at Lanai Riverside Apartments, responded to this review

Greater Sydney, Australia
Reviewed 15 March 2016

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3Thank Ahmad M
Karen N, Owner at Lanai Riverside Apartments, responded to this review

Reviewed 9 March 2016 via mobile

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Thank Carolyn D
Karen N, Manager at Lanai Riverside Apartments, responded to this review

Cairns, Australia
Reviewed 13 February 2016

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Thank WaynozHelz
Karen N, Manager at Lanai Riverside Apartments, responded to this review

Leeds, United Kingdom
Reviewed 23 January 2016

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Thank RichTandemmaP
Karen N, Owner at Lanai Riverside Apartments, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
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Questions & Answers

Questions? Get answers from Lanai Riverside Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe 2 bedroom & 3 bedroom suites have river views but be wise to ask if you want that.”
 of 5 bubbles GJA54, 14 May 2016 | Read review
“Ask for higher rooms”
 of 5 bubbles 51neridam, 29 Apr 2016 | Read review
“Ask for a high floor room near the River side of the building for nice views, less road noise, and less western Qld sun in summer.”
  • View from Balcony
 of 5 bubbles ahmadmO2508VE, 14 Mar 2016 | Read review
“Request a room with river views”
 of 5 bubbles RichTandemmaP, 22 Jan 2016 | Read review
“Ask for a room with a view of the river”
 of 5 bubbles mp675, 16 Aug 2015 | Read review
5 of 5