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Ocean International Hotel

Traveller (29)
Room & Suite (17)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Room service
Restaurant
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Sauna
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Ocean View
HOTEL CLASS
122Reviews
45Photos
0Q+A
27Room tips
Traveller rating
  • 34
  • 44
  • 37
  • 4
  • 3
Time of year
Traveller type
Language
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  • English
Popular mentions
We were very surprised how big the family room was. The hotel was quiet, the reception staff extremely helpful and clean. We will stay there again. The family room had two double beds and a single. The tide goes out a long way so the kids didn't get to fish but there is a
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Nice choices and good variety of seafood. I like most about this restaurant food is pomfret fish and fresh crab. Super!!! During lunch time u must try s seafood combo meals. Location is also very nice its located exactly at the heart of the city.
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The place is a bit old and slowly getting done up. That in mind what they charge is well worth what you get. Very friendly staff Clean rooms etc. Restaurants is great and veiws great to wake up to. Definitely going back every time I go back to Mackay.
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Terrible lumpy beds,room smelt funky,ants everywhere,shower leaked all over bathroom floor and hallway. Left customer satisfaction repot on table as requested..no contact from them a week later. Would I recommend it..hell no!
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Response from Kevin C, Guest Relations Manager at Ocean International Hotel
Responded 9 Aug 2018
Thank you for your review. It is very disappointing to hear your room didn't meet your expectations as we take pride in providing a clean and comfortable hotel. The maintenance issues you raised are concerning and will be addressed promptly. We would like to reassure you, we have a regular pest control program with our entire building treated and maintained to ensure our guests experience the highest quality stay. We do hope you will return to experience a most pleasant and relaxing stay, improved from your most recent. Kind Regards,
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Although only a couple we booked a family room on a higher floor for the view. The room was spacious with a tiled floor, spa and balcony overlooking the sea. The room had a small kitchenette with microwave (but no toaster). Undercover car parking was available on the property
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Response from Kevin C, Public Relations Manager at Ocean International Hotel
Responded 13 May 2018
Thank you for your review. Looking forward to seeing you again on your next visit to Mackay.
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Album Categories
All photosTravellerRoom & SuitePool & Beach
Photo provided by managementOcean International Hotel
Pacific room 4th Flr Ocean View
Room 1-11
Spinnakers room
How I had to setup laptop!
Inside room
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"Views of the beach are block out by vegetation."
"there are family rooms with cooking facilities, & rooms for Bridal suites I believe also."
"Ask for level 4 or 5 facing the ocean"
"higher floors have best view"
"we were on the top floor with a sea view"
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PRICE RANGE
US$102 - US$104 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandMackay
NUMBER OF ROOMS
46
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