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Really enjoyed our stay here, highly recommend. Communication prior to our arrival was outstanding & was hoping our stay was just as good. It didn’t disappoint. Arrived late on check in only to find the outside light & heater inside the cabin had been switched...More
had holiday cabin 27 for one night .... Very clean they had even turned the heaters on knowing it would be around 6pm for our arrival.
Only maintenance that that is required is some new tap washers and some tap stems need replacement (wear and...More
The cabin we stayed in was way down the back of the park and had obviously not been checked in some time. There was a strange smell when we opened the door which I now realise was the mouse. There were mice droppings all along...More
Response from Sheree G, Guest Relations Manager at Eureka Stockade Holiday ParkResponded 2 weeks ago
We are so disappointed to read your review and to have let you down on this occasion. We always try to provide the best experience possible for our guests and are proud to say that over 80% of reviews rate Eureka Stockade Holiday...More
We stayed in the 3 bedroom family cabin for 2 weeks while our house was repainted. The cabin was spacious and clean and set up with everything you could possibly need and then some. The staff were all super friendly and accommodated every need we...More
Thank Vanessa T
Response from Sheree G, Guest Relations Manager at Eureka Stockade Holiday ParkResponded 4 weeks ago
Wow! Thank you so much for your 5-star review and recommendation, Vanessa. We're delighted that you enjoyed your stay so much in one of our luxury 3 bedroom cabins and that we were able to look after you so well. We pride ourselves on friendly...More
We found the park a very relaxing no stress park. For Ballarat it would be the cost effective value for money stay. Very friendly and overly attentive staff, nothing was a problem. Peaceful, quiet, clean and animal friendly. Only negative would be the wifi, but...More
Response from Sheree G, Guest Relations Manager at Eureka Stockade Holiday ParkResponded 24 April 2018
It's amazing how a small negative can turn into a positive! Thank you for taking the time to post your review. We're very sorry if the WiFi inconvenienced you but please be assured that we are actively working to improve the service with our providers....More