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If you are looking for Ballarat accommodation, the Mercure Ballarat is ideally located and offers the perfect balance of both business and leisure facilities.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The location of the hotel was perfect and the apartment was a good size for families however I feel as though the apartment we stayed in hadn’t been used in quite some time as there was dust on the remote control and it had a...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
This was a really nice place to stop prior to going into Melbourne after the 7hour drive from Adelaide. Reception staff were inviting and check in was smooth. We were told we were upgraded whether that was the case, not sure. Room was comfortable but...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Malcolm S
Response from Simon M, General Manager at Mercure Ballarat Hotel and Convention CentreResponded 1 week ago
Dear Malcolm S,
Thank you for taking the time to review your stay with us at Mercure Ballarat. Your comments have been shared with our team.
I do apologise that your pyjamas were not noticed when sheets were bundled up for laundry. Unfortunately the laundry...More
My room looked lovely when I walked in, but it had an old musty smell to it. When I looked more closely some of the bathroom I am sure hadn’t had a decent clean for quite some time - it was black when shouldn’t have...More
Thank Cultured12
Response from Simon M, General Manager at Mercure Ballarat Hotel and Convention CentreResponded 2 weeks ago
Dear Cultured12,
Thank you for taking the time to review your stay with us. I apologise for the smell in your room, this was actually due to the carpets being steam cleaned which judging by your comment we should have given another day to air....More
I spent 3 nights here for a conference and was not happy. Its on the edge of Ballarat distant from the city centre (and anything else if you are car-less as I was). Initially I was allocated a room at the far back of the...More
Thank David S
Response from Simon M, General Manager at Mercure Ballarat Hotel and Convention CentreResponded 2 weeks ago
Dear David,
Mercure Ballarat is spread out across three and a half hectares in a garden setting. I am sorry that you did not appreciate the walking.
Your comments have been shared with our team.
Regards,
Simon
Chose this for its location to Sovereign Hill and also we could get two roomed apartment. We travelled as Two seniors then family of five who required an apartment. Gave a phone call to check on configuration of room and asked for an extra bed....More
Thank Dominique J
Response from Simon M, General Manager at Mercure Ballarat Hotel and Convention CentreResponded 2 weeks ago
Dear Dominique J,
We very much appreciate your comments regarding your stay at the Mercure Ballarat Hotel and Convention Centre.
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Regards,
Simon