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Quality Inn Sherbourne Terrace

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Quality Inn Sherbourne Terrace
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45 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Mildura
Reviewed 8 January 2017 via mobile

In its day this motel / hotel would have been luxury , but I'm afraid it's abit out dated now , if your on a budget and can book a room for what you think is a good price and can get past the traffic noise I would say it's ok , but it's defiantly nothing special the bed is...

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Helpful?
Thank paulrizio73
SherbourneTce, Manager at Quality Inn Sherbourne Terrace, responded to this review

Thank you for providing us with this information, we appreciate all feedback favourable or otherwise. Just to clarify a few points however: - We are sorry to hear that your stay with us in one of our Spa Suites was unsatisfactory. We believe we have taken the necessary measures to reduce the road noise, but obviously not a level that...

Gold Coast, Australia
Reviewed 17 November 2016

As a family we eat out one a fortnight, last night we dined at the Sherbourne Terrace Hotel in Shepparton. We arrived for our booking at 7pm, order drinks order a cornona and a glass of coke and two lemonades for the kids, $19.25. This was OK, second round of drinks two glasses of lemonade and two glasses of coke...

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Helpful?
1Thank bigdaddy465
SherbourneTce, Manager at Quality Inn Sherbourne Terrace, responded to this review

Thank you for bringing to our attention the issues you experienced while dining with us and that we did not meet your expectations. Your comments will help us to rectify these issues in the future. According to your review it is obvious to us that 4 glasses of soft drink does not equal $22.25 and that the timing of receiving...

Dandenong, Australia
Reviewed 15 November 2016 via mobile

We, my son and i, stayed 3 nights in a basic room and it was perfect. Clean, quiet and very comfortable. Has a great bistro and nicely priced menu. Will stay there again as it is central to all parts of town. 5/5.

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Thank micky4242
Melbourne, Australia
Reviewed 3 August 2016

Very disappointing!! When you order "wild mushroom risotto" with the option to add chicken ($4 extra) you would expect that there would be some sort of mushroom component. Well no!! Tomato based risotto with chicken pieces and not a hint of mushroom to be seen anywhere. Chicken parma - pretty basic pub food - no ham and over cooked chicken...

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Helpful?
Thank GDS111
SherbourneTce, Manager at Quality Inn Sherbourne Terrace, responded to this review

Feedback from our guests is integral to the provision of good service, and as a result, we are greatly assisted by all guest comments, favourable or otherwise. Allow me to apologise on behalf of the hotel for failing to meet your requirements and thank you for bringing to our attention the problems you experienced during your visit. I have taken...

Victoria, Australia
Reviewed 30 April 2016

We where staying in Shepparton for one night to go and see John Williamson. This was an ideal hotel that was in working distance to the Eastbank Centre. Rooms are just what we needed, staff where pleasant and the food at the restaurant was very good.

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Thank woodys397
Victoria, Australia
Reviewed 22 April 2016 via mobile

This hotel is extremely old and run down but it is as per the website so that was expected. The rooms however are very clean. I must say though there are some basics that would make the rooms so much better, like new bedding, an ironing board that doesn't have a big rip in it and the super strong smell...

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Helpful?
Thank Coight69
SherbourneTce, Manager at Quality Inn Sherbourne Terrace, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Curlewis, Australia
Reviewed 22 April 2016

Rooms are comfy enough but bathrooms in desperate need of a refurb. Staff ok, but no super friendly, in stead tending to focus on other things around you than the task of checking in or out. Internet sometimes ok but limited in the amount they offer then you are charged like a wounded bull, pretty petty considering the room rate...

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Helpful?
Thank Magpies2016
SherbourneTce, Manager at Quality Inn Sherbourne Terrace, responded to this review

Feedback from our guests is integral to the provision of good service, and as a result, we are greatly assisted by all guest comments, favourable or otherwise. Thank you for bringing to our attention the problems you have experienced during your stay at our establishment. We apologise for any inconvenience caused to you. Please rest assured that we have taken...

Melbourne, Victoria, Australia
Reviewed 20 March 2016

this is our second time back here. We had our conference around the corner and the hotel was close enough to walk to and from the venue, we stayed in the South Courtyard (1 x queen, 1 x single) the rooms have been upgraded and were nice and clean, we also enjoyed the Bistro for our dinner on the Friday...

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Thank Michelle E
SherbourneTce, General Manager at Quality Inn Sherbourne Terrace, responded to this review

Dear Michelle, We would like to thank you for taking the time to complete the Trip Advisor comments. We are so happy you enjoyed your stay and we look forward to welcoming you back to our Hotel in the future. Kind Regards Nick Zurcas Manager

Australia
Reviewed 19 March 2016

We were very lucky.....after driving for 11 hours we secured what seemed the only available accomodation in the area. We were not disappointed......spacious room with sofa, desk, table & chairs. Spotless bathroom with good shower and large vanity. Excellent customer service from Sarah. We appreciated the phone call checking our time of arrival. Loved the amenities, soap, shampoo, conditioner and...

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Helpful?
Thank Trident18
SherbourneTce, Manager at Quality Inn Sherbourne Terrace, responded to this review

Dear Trident18, We would like to thank you for taking the time to complete the comments on Trip Advisor. We are very happy to hear you enjoyed your stay and we look forward to welcoming you back to our Hotel in the future. Kind Regards Nick Zurcas Manager

Melbourne, Australia
Reviewed 28 February 2016

My wife booked a Spa room as we needed a day in Mooroopna to do family things. On the way I checked TripAdvisor and thought Oh Oh ,not looking too good. We got their early and thought to try our luck on checking in as we needed to go out for an unknown time. This was Saturday the 27th of...

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Helpful?
Thank Tom R

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms

Additional Information about Quality Inn Sherbourne Terrace

Address: 109 Wyndham St, Shepparton, Greater Shepparton, Victoria 3630, Australia
Region: Australia > Victoria > Greater Shepparton > Shepparton
Price Range: £82 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Inn Sherbourne Terrace 4*
Number of rooms: 58
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Questions & Answers

Questions? Get answers from Quality Inn Sherbourne Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South courtyard has been upgraded”
 of 5 bubbles 58michellee, 20 Mar 2016 | Read review
“Room 22 was perfect for us.......very quiet.”
 of 5 bubbles Trident18, 19 Mar 2016 | Read review
“The newer section that has the Spa rooms and outside Spa appeared reasonably quiet”
 of 5 bubbles 306tomr, 27 Feb 2016 | Read review
“Ask for one of the rooms recently renovated.”
 of 5 bubbles havagoodtime, 25 Nov 2015 | Read review
“Ask for a room that is not in the older part of the motel.”
 of 5 bubbles pgm6, 7 Nov 2015 | Read review
5 of 5