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Sunlodge Oceanfront Tourist Park

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Sunlodge Oceanfront Tourist Park
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Mollymook, Australia
Reviewed 18 July 2016 via mobile

Clearer cancelation policy required, less than favorable phone manner, needs to work on customer relations. Making up excuses and policy during the phone call and not prepared to hold a civil conversation but quite happy to argue. Going by some of the feed back the money they took from our unfortunate cancelation ( with ample notice) could be spent on...

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Helpful?
Thank Lovista
Management response:

I read your review and apologize on behalf of the business owner for your less than favourable experience. We have a cancellation policy that it seems was not clearly communicated to you at the time of your booking. We have taken steps to ensure that our web site more accurately reflects our cancellation policy and that staff respond to customer...

Eudlo, Australia
Reviewed 14 July 2016

We stayed in a cabin at the front of the park for 3 nights. It was comfortable enough for 1 adult and 2 teenagers. Would have been better if the power didn't go out twice in 2 days. The first time we arrived back at the cabin just before 6pm and the power wasn't restored until 7.30pm after an electrician...

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Helpful?
Thank Gogogirl2016
Management response:

I read your review and comments about our unfortunate power outage. The power board fault occurred after normal business hours and we had some difficulty getting an electrician to attend. The faulty board was replaced within an hour and half of determining the cause. I regret that you were inconvenienced by this event but I can assure you that power...

Reviewed 8 July 2016 via mobile

Overall not a bad park but there are better, larger, family friendly parks in Hervey Bay closer to shops and eateries. However if your after a peaceful, quiet getaway then this is a lovely spot. The park is one street long and has entry points at both ends which made it easy to get in and out of with our...

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1Thank Keryn A
Barcelona, Spain
Reviewed 26 March 2016 via mobile

Point Vernon is lovely&quiet, with nice park&playground, rocky beach&boat ramp just down the hill from Sunlodge - dogs allowed off leash on the foreshore. Great that it was pet friendly, but I wouldn't recommend it as family friendly (which is fine, it doesn't have to be) because it is small, the oceanfront unit was part of a block of 4...

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1Thank Jodie L
Brisbane Region, Australia
Reviewed 22 January 2016

Nice room on walking into the cabin. Clean looking and nice, clean sheets but it seemed as though the room hadn't been used for quite a while - large cobwebs in several areas, very dirty air-cond vent (but very grateful that it worked well!), coffee sachets out of date, no milk at all supplied and only half a roll of...

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Helpful?
Thank Craig S
Reviewed 24 September 2015 via mobile

Very small park not really for the family only have a pool for the kids this park is more aimed at 50 an over. Was a nice park awesome management .You get your own ensuite which doesnt get cleaned daily.but in saying that very nice park.

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Thank Richard C
Sydney, Australia
Reviewed 7 August 2015

The management here are very obliging and go out of there way to assist, however the park is too cramped, for caravans and sometimes you cannot move in or out without having to disrupt half the park. All sites have there own ensuites and location is great but some caravan sites are squeezed in cabins between, of which some are...

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Thank WAZZA28
Brisbane Region, Australia
Reviewed 8 February 2015

My daughter and family stayed here recently. Great quiet location, pool and BBQ and laundry on site. Fantastic sunsets over the water. Good value for oceanside accommodation. Staff are friendly and helpful. The place is pet friendly also and close to boat ramps and good kayaking spots.

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1Thank Geoff P
Reviewed 25 January 2014 via mobile

Good clean cabins, the window rattler air con was a bit noisy but you get used to it. Pool is clean as is BBQ area. Great spot if you want to do fishing at gatakers bay. On site managers very helpful. Family of 4 (2 adults, 2 children) will definitely be back.

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1Thank Jutt8
Europe
Reviewed 20 October 2013

Sunlodge is a small caravan park 7 mins drive on the coast from Harvey Bay town. It's about 200m up the hill from the beach. Staff are really friendly and helpful. They sorted us out with a powered site plus a cabin side by side just before closing. They were quick to change a smoke detector, book us whale watching...

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1Thank Mark_from_sydney

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Amenities

About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette

Additional Information about Sunlodge Oceanfront Tourist Park

Address: 26 Mant St | Point Vernon, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Number of rooms: 12
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Questions & Answers

Questions? Get answers from Sunlodge Oceanfront Tourist Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front cabins are easily accessible, with car park directly outside the room”
 of 5 bubbles craigsT8876DR, 22 Jan 2016 | Read review
“The rooms fronting the ocean are nice, however we have stayed in a cabin which was very satifactory also.”
 of 5 bubbles FayeH9, 17 Oct 2011 | Read review
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