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Grand Mercure Allegra Hervey Bay

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Grand Mercure Allegra Hervey Bay
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214 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Brisbane, Australia
Reviewed 2 days ago NEW

Can't fault Grand Mercure Hervey Bay. Our arrival was expected, warm and friendly. The apartment was on the first floor with a private balcony and extremely spacious. Plenty of room for a family of four. Kitchen was large with most everything provided including mini bar, iced water and tea/coffee etc. The apartment was clean, beds extremely comfortable, good sized bathrooms...

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Helpful?
Thank Taroco72
Reviewed 2 weeks ago via mobile

Great staff. Spotless apartments . The security of the parking and lift systems made it great with teenagers and disabilities . Beautiful pool. Very accommodating staff when we decided to extend our stay. Fantastic local coffee close by. Ocean walks right at the door.

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Helpful?
Thank Jodie N
Alexandra Headland, Australia
Reviewed 4 weeks ago

Everything started really well with good communication from Allegra reception, even with the address and directions to the reception entrance which is on another street. Arrived at 4.00pm nice reception staff, gave a lot of info, unfortunately not the wifi password which was particularly needed as Telstra reception was very poor. Oh well we were there to celebrate a birthday...

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Helpful?
Thank Bernie W
Recep171, Manager at Grand Mercure Allegra Hervey Bay, responded to this review

Dear Bernie We wish you would have spoken to reception regarding the spa. The booking prior was a non-spa booking therefore the spa was turned off. Your early arrival meant the spa had not reached the recommended temperature. Guests are usually happy to receive some sort of late checkout when possible...sorry we could not assist with an extra late checkout...

Brisbane, Australia
Reviewed 5 December 2016

We have been coming to the Allegra for a few years now and we rate this the best in town, excellent facilities and extremly quiet just the way we like it! It's now non smoking even better, just a beautiful experience every time we come here!

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Thank eadiegoodall
Schaffhausen, Switzerland
Reviewed 5 December 2016

We spent a week in the Allegra Hervey Bay in a 2 Bedroom Suite on the 4th floor. The aparment was very spacious with a large balcony and ocean view through the trees. The beautiful and long beach was just across the street - lovely sunsets. The thing to know about the Allegra is that it is a no service...

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Thank Susanne H
Perth, Australia
Reviewed 29 November 2016

We spent five days in Hervey Bay and this apartment is right on the waterfront with its own pool and lots of great restaurants in walking distance. Great bathrooms in our two bedroom apartment - my husband and I had one each! But perfect apartment for a family of four. Well recommended.

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Thank Sheila R
Reviewed 25 November 2016 via mobile

Whilst the rooms are nice, everything you request costs More towels, staying five nights ask for two additional towels and was questioned, family member staying in another unit was forced to Pay $3.00 per towel This is supposed to one of the better hotels in the area As an Accor member would I recommend it - no

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Thank Geoffbec
brisbane, australia
Reviewed 9 October 2016

I stayed less than 24 hours due to a work commitment, so I suppose I didn't get to fully appreciate the property or the town. What I did experience was all good. The Allegra is in a very good location and my room - an ocean view on the 2nd floor - was outstanding, huge rooms, lots of space, great...

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1Thank read_my_mind
Brisbane, Australia
Reviewed 2 October 2016

We had a courtyard spa apartment on level 1. The rooms were immaculate & beautifully appointed. It had a good size kitchen, lounge dining & full size fridge for self catering. The main room had a spa bath on top of the heated spa tub in the private walled courtyard. I'd happily stay here for weeks. It was a last...

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1Thank Erin C
Sydney, Australia
Reviewed 2 October 2016 via mobile

There is nothing remarkably bad about this hotel. The problem is that the details are not taken care of. We found cobwebs in our room as well as dust and dirt. Upon entering the room we found out that toilet paper and toiletries were not supplied and that there is no service to provide fresh towels. Reception told us to...

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2Thank Daniel K

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Just 3.5 hours drive from Brisbane, Grand Mercure Apartments Allegra Hervey Bay is the ultimate paradise escape. Situated on beautiful Shelly Beach, Grand Mercure Apartments Allegra Hervey Bay is your gateway to Queensland’s World Heritage listed Fraser Island and where humpback whales holiday not just swim past. Offering luxury apartment accommodation on the Esplanade overlooking the magnificent beachfront, the 49 apartment hotel features tropical gardens, lagoon pool, gym and sauna and is just a stroll from boutique shopping, cafes and restaurants. ... more   less 

Additional Information about Grand Mercure Allegra Hervey Bay

Address: Allegra 468 Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range: £89 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Allegra Hervey Bay 4.5*
Number of rooms: 49
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Questions & Answers

Questions? Get answers from Grand Mercure Allegra Hervey Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had no views but loved our walled courtyard. We didn't use our A/C & didn't need to.”
 of 5 bubbles ErinC792, 2 Oct 2016 | Read review
“Looks like most apartments have decient views etc .”
 of 5 bubbles jpeterm_13, 21 Aug 2016 | Read review
“Rooms at rear are very quiet!”
 of 5 bubbles sete3051, 23 Jul 2016 | Read review
“Top level floors will give a view of the bay which is only a short distance away.”
 of 5 bubbles 116graemew, 22 Jul 2016 | Read review
“Room 308 is really quiet and a great car park space”
 of 5 bubbles RABS6471, 8 Jul 2016 | Read review
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