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Traveller (452)
Room & Suite (320)
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Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“amazing views”(54 reviews)
“sub penthouse”(15 reviews)
“steep hill”(59 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
5 Star Hotel
All hotel details
Offers from Pinnacles Resort
Offers & Announcements: BOOK DIRECT AND SAVE
Offers from Pinnacles Resort
Offers & Announcements: BOOK DIRECT AND SAVE
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Reviews (501)
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Traveller rating
382
77
14
9
10
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382
77
14
9
10
Show reviews that mention
All reviewsamazing viewssub penthousesteep hillinfinity poolprivate jacuzzibreakfast hampergolf buggyour honeymoonhot tubthe kitchenhuge balconyluxury accommodationoverlooking airlie beachworth every centhired a carthe main streetnight stay
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1 - 5 of 492 reviews
Reviewed 4 days ago via mobile

The view in Pinnacle is amazing and that’s really the main selling point of this place. But is it value for money? Is it worth the premium? I’m not convinced. I am a bit disappointed with our stay. The photos posted looked so much better...More

Thank Juysyd
Response from Pinnacles, Manager at Pinnacles ResortResponded 2 days ago

Hi Juysyd, thank you for choosing to stay with us on your recent trip to the Whitsundays. Pinnacles is a self catering property and therefore is in a different class to that of a hotel, motel or resort. All of our apartments are fully self...More

Property's Favourite Review
Reviewed 16 September 2017 via mobile

I would like to thank the entire team at Pinnacles Resort for everything. Our 5 night stay was magical in the sub penthouse. From our arrival on Saturday last week was met with kindness and a prompt checkin to our room. Your staff assisted my...More

Thank LoveyQT
Response from Pinnacles, Manager at Pinnacles ResortResponded 17 September 2017

Congratulations. We are so pleased that your stay at Pinnacles will now hold many happy memories forever. Our staff are happy to assist wherever we can and I think we all get just as excited knowing what a special day our guests are about to...More

Reviewed 1 week ago

Visited the Pinnacles from April 2nd to April 5th along with Cyclone Iris. Even with the rain and wind we had a fantastic holiday. The staff and management were exceptional as well as the sub-penthouse apartments. Seven of us stayed at two apartments and the...More

1  Thank 2Bestbuddies
Response from Pinnacles, Manager at Pinnacles ResortResponded 5 days ago

Such a shame the weather did not co-operate for your time in the Whitsundays. It was wonderful to meet you all and a pleasure having you stay with us. We will keep an eye out for you returning in 2020.

Reviewed 5 weeks ago via mobile

This place is fantastic we are in a sea view with a spa very spacious and has everything you need we arrived and was surprised to see a platter with cheese,dips and biscuits as well as beer and champagne in our fridge as completely great...More

1  Thank Marilyn P
Response from Pinnacles, Manager at Pinnacles ResortResponded 4 weeks ago

It was a pleasure having you stay with us and we are pleased to hear you found the room, views and facilities to be worthy of a 5 star review. Thank you

Reviewed 25 February 2018 via mobile

The resort is of a really high standard, has stunning views and we were helped at every step by helpful staff over email. We visited on our honeymoon and the resort had lefts lots of complimentary items when we arrived which was a nice touch....More

1  Thank ashleykay120218
Response from Pinnacles, Manager at Pinnacles ResortResponded 25 February 2018

We are pleased you have left Pinnacles with wonderful memories of such a special time in your lives. We wish you all the best for the future and hope that if you decide to visit the Whitsundays again we are able to welcome you back.

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Best Value Properties in Airlie Beach, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$166 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$166 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (452)
Room & Suite (320)
Pool & Beach (84)
Dining (13)
Amenities (15)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sarah A
7 April 2018|
Answer
Response from Pinnacles | Property representative |
Hi Sarah All of the two & three bedroom apartments have balcony jacuzzi's. The only apartments that do not are the one bedroom seaview apartments. These have an internal spa tub.
1
Vote
David K
25 October 2017|
AnswerShow all 2 answers
Response from Stephanie W | Reviewed this property |
Hi, we're not sure as we stayed in an ocean view apartment so are not sure where the garden view aparts are. Contact the staff at the resort who are very helpful.
0
Votes
Fay M
14 October 2016|
AnswerShow all 4 answers
Response from Pinnacles | Property representative |
All apartments have Kitchen facilities providing self contained accommodation. A full size fridge is available in every apartment. We do not have a restaurant on-site however are located only 300m from the main street with... More
1
Vote
Room Tips
"I believe all the rooms have great views of the Whitsundays. I liked the sub-penthouse."
Read review
"If you want to be near the pool we stayed in room 17 just above with direct views over the ocean"
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"Ask for a unit close to the pool if you like swimming"
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"Hard to say as all rooms seem to have great views, but I think they are better furthest from reception"
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