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The Empire Hotel

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Traveller (55)
Room & Suite (15)
Dining (5)
Overview
  • Excellent17%
  • Very good36%
  • Average26%
  • Poor13%
  • Terrible8%
Travellers talk about
“dining room”(11 reviews)
“bottle shop”(4 reviews)
AMENITIES
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Free Wifi
Pool
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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128 results
Traveller rating
22
44
33
18
11
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Time of year
LanguageEnglish
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22
44
33
18
11
Show reviews that mention
All reviewsmagnificent staircasedining roombottle shopstair casetwo storiesfriday eveningscotch fillet steakdelicious lunchcharming hotelcountry pubheritage listedsingle bedcontinental breakfastin townno liftold stylepasta dishes
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1 - 5 of 128 reviews
Reviewed 2 days ago

My stay at the Empire Hotel was awesome! The staff was really friendly and the breakfast was delicious. Furthermore, I really like the old country style of the hotel and the architecture that creates an atmosphere of hundred years before. For sure I will come...More

Thank Nicolas P
Reviewed 1 week ago via mobile

We have stayed here before & couldn't wait to come back. Unfortunately it's lost a lot of it's charm. The rooms are still comfortable however the staff are not very friendly & the meals are very average and overpriced. Probably our last stay there.More

1  Thank oreillysmith
Response from Zac S, Public Relations Manager at The Empire HotelResponded 1 week ago

Hi Oreillysmith, Thank you for taking the time to leave us a review. We are very disappointed to read that you experience with us was not up to its usual standard. It comes as a surprise to us, as we are more often praised for...More

Reviewed 3 weeks ago via mobile

Everything was average about this place. Food was average and overpriced, drinks were expensive and I didn’t even get a slice of lemon in my gin and tonic. Male bar staff member was rude. Just didn’t feel very welcome.More

1  Thank SweetDisposition28
Response from Zac S, Public Relations Manager at The Empire HotelResponded 2 weeks ago

Hi there, Thank you for taking the time to leave us a review. We are disappointed to read that you have not enjoyed the true Empire Hotel experience, which we so often receive praise for from our customers. We do hope to see you back...More

Reviewed 2 May 2018 via mobile

Went there for dinner a few nights ago, was disgusted the manager was talking to his staff, with continually swearing and abusing staff member but not able to work the POS, it didn’t end there, them the manager also giving the finger to other patrons...More

4  Thank Dean G
Response from Zac S, Public Relations Manager at The Empire HotelResponded 8 May 2018

Hi Dean, We really appreciate you taking the time to leave us a review and inform of us your experience, this is highly concerning and we will be investigating this with the management team with urgency. We apologise unreservedly for your experience. Could you please...More

Reviewed 16 April 2018 via mobile

Got in late 9pm on a Sunday night and staff great and had my room organised Single bed great sleep on a soft mattress .. very good share bathroom across the hallway Standard continental breakfast What more could you ask for Value 10 out of...More

1  Thank gordontraves
Response from Zac S, Public Relations Manager at The Empire HotelResponded 25 April 2018

Hi Gordon, Thank you for the wonderful review! We hope to have you back here at The Empire in the future. Cheers, Empire Hotel Management

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$53 - US$64 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$53 - US$64 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (55)
Room & Suite (15)
Dining (5)
Questions & Answers
Ask a question
HennyK56
23 October 2016|
AnswerShow all 2 answers
Response from John H | Reviewed this property |
You may be out of luck with the connecting rooms. Best to check with the hotel directly
0
Votes
Room Tips
"Good value for money"
Read review
"Maybe ask for a renovated room otherwise you might get basic."
Read review
"Didn't see a lift so the staircase may be a problem for people with mobility issues"
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"Ask for room that's not above the kitchen exhaust fan."
Read review
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