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The Sebel Residence Chatswood

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The Sebel Residence Chatswood
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254 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Toukley, Australia
Reviewed 4 days ago NEW

The facilities and room were great. Close to transport and shops. Customer service could be better however. I did online check-in before i arrived stating that the key would be available. However as my partner arrived at the hotel before me they would not let him check in even though i already had stated he would be picking up the...

Review collected in partnership with Accorhotels.com
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Thank wehavearrived
Sydney, Australia
Reviewed 2 weeks ago

We stayed in a one bedroom apartment with a king size bed which was well looked after and quite spacious.It is a good location close to shops and there are plenty of restaurants nearby. The train station is literally just around the corner and a couple of minutes walk away. I would stay ther again and recommend it to others

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Thank Gatekeeper55
Reviewed 2 weeks ago via mobile

Family with 2 adults and 2 kids stayed here for a week while visiting Sydney. Location was great and close to shopping area/restaurants and convenient stores. Room was spacious with 2 bathrooms and 2 bedrooms. All appliances needed to make some breakfast and lunch. Had an issue that was professionally solved by the staff and manager. Price for the stay...

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Thank Ehatlestad
Brisbane, Australia
Reviewed 4 weeks ago via mobile

This hotel is close to the Chatswood station, so handy to get to. We had a one bed apartment, quite large with full kitchen and laundry, so would be good for a long stay. There are plenty of restaurants nearby and the entrance to the shopping centre is just across the road. Hotel was clean and staff friendly. We did...

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Helpful?
Thank Janice C
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Janice, Thank you for taking the time to advise us of your stay at The Sebel Sydney Chatswood. It means a lot to receive your feedback. I was pleased to note that you enjoyed our wonderful location and the luxury of space offered by our apartment. It was also pleasing to note our friendly team had such a positive...

Magenta, Australia
Reviewed 4 weeks ago

Accor Plus member, so had nice welcome pack - but please, the pretzels were stale (again). Otherwise a great location and nice large apartments. Lots of eating places nearby and only minutes from the station. Ron. Magenta Shores.

Review collected in partnership with Accorhotels.com
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Thank ronlA7161LG
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Ron, Thank you for taking the time to leave us such lovely ratings, it’s always excellent to hear about your stay and see areas we can improve in. We are always aiming to give our guests the best possible experience, I was sorry to learn that your welcome snacks were not up to standard. While an apology will not...

Sydney, Australia
Reviewed 12 March 2017 via mobile

Came to visit my family who lived locally. Location is quite central and convenient. It is very closed to train station and shopping centre. Most of the staff at reception are quite friendly and helpful exception the manager who often is quite blunt, never smiles and actually rude sometimes to customer. In my opinion, he is not suitable to be...

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Helpful?
Thank Cslchu
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Cslchu, Thank you for taking the time to provide us with feedback following your recent stay at The Sebel Sydney Chatswood. I was pleased to hear that you enjoyed our central location, and that members of the reception team were friendly and helpful. I am very sorry to note that your interaction with a manager left such a negative...

Mangrove Mountain
Reviewed 11 March 2017

We stayed at the Sebel as country visitors. Absolutely everything needed - like a home away from home - was right there and the location adjacent to transport suited perfectly. I stayed in the apartment minding a baby, enjoying fabulous food from the restaurants nearby, while his mum attended the Adele concert. Portacot provided and made up for us by...

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Helpful?
Thank Felicity E
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Felicity, Thank you very much for your kind review! Hearing that you had such a wonderful time has had our team beaming all week! We are always aiming to provide the best service for you and the fact that you enjoyed all aspects of your stay has made us incredibly proud. We were also very happy to hear that...

Brisbane, Australia
Reviewed 9 March 2017

Excellent hotel, very clean, modern, with very nice staff. Very close to Chatswood train station, and Westfield shopping centre just across the street. Car park very convenient, pool and jaccuzi very good.

Review collected in partnership with Accorhotels.com
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Thank Adeline R
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Adeline, Reading your wonderful review has made our team incredibly happy! We are so proud to have been able to provide a gold standard of service for you. Making your stay as comfortable as possible is what we live for. We are glad to hear that you had such a positive experience, and that you enjoyed our great location!...

Sydney, Australia
Reviewed 3 March 2017

Traffic around Chatswood can be hectic, and the driveway to the Sebel is right in the heart of it. So timing your arrival is essential. We were treated to a 2 bedroom apartment with views to the city. The apartment had 2 bathrooms, laundry and fully fitted out kitchen. The huge balcony is great for an afternoon wind down to...

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Helpful?
1Thank Sharon S
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Sharon, It was wonderful to receive your feedback regarding your recent stay, we love hearing your opinion after you stay with us! We are thrilled you enjoyed our luxurious apartments and that our big beautiful balcony could help you relax in the afternoon. We are fortunate to be located so centrally, being this close to delicious dumplings and sushi...

New Delhi, India
Reviewed 19 February 2017

I was here on a business trip. The best thing is the proximity to the metro station & bus stand. Also you can pick up your daily essentials from the nearby grocery store. I had a busy schedule, hence the facilities provided were adequate for me. It would be great if they can provide breakfast options as I had to...

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Helpful?
1Thank manjulanair207
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Thank you for choosing to stay with us recently, we loved having you! It’s always a brilliant feeling when you choose accommodation that makes your life easier, so we were thrilled to hear our location and proximity to the shops made your stay so great! We have recently redesigned our room service breakfast menu and now have this in place,...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Residence Chatswood staff and other travellers.
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Questions? Get answers from The Sebel Residence Chatswood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All great rooms I suspect!”
450felicitye, 11 Mar 2017 | Read review
“Get City Views”
Holidays1023, 2 Mar 2017 | Read review
“Units above about floor 13 on the south side have unrestricted views of the city to knock your socks off.”
pogee06, 23 Nov 2016 | Read review
“Floor7 is our favourite,near the pool, nice view of city”
lesleym153, 28 Sep 2016 | Read review
“if it smells like some concealor spray - complain”
Sydneyman2014, 22 Sep 2016 | Read review
5 of 5