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Stayed here unfortunately in Early August for a cousins wedding. Thank god for the wedding. Stayed all over the country and this is by far the worst hotel ever. Before you consider staying please just read the reviews. I cannot begin to list the problems...More
1 Thank Smiddy1721
Response from JAMIE W, Owner at Diamond Island Resort & Penguin ShowResponded 15 September 2017
I am shocked. No wonder this is annonymous. I have checked all bookings in first half of August and no issues reported
Suggest the severe tone and non particularisation is competitor nonsense and this review should be deleted
Exactly what is a problem with a...More
This was our third visit to this resort and once again, we loved it!!!
The accommodation was lovely as always. The bed is super comfortable and the unit was spotless. The location is superb with access to one of the best beaches in Tassie; it...More
1 Thank Nikki B
Response from Wendy W, Owner at Diamond Island Resort & Penguin ShowResponded 28 August 2017
Thankyou Niki, families are what we are about, the beauty of the beach and the views of the pacific ocean are wonderful.
Stayed here with friends last night, was a cold afternoon and found the heater didn't work in unit. Despite going to the office and ringing the contact number couldn't reach manager, tried for some time. Thought we'd wait till we went to look at penguins...More
1 Thank peter l
Response from Wendy W, Owner at Diamond Island Resort & Penguin ShowResponded 26 August 2017
Very unfortunate for these travellers, the Manager lost his phone in the penguin tour and couldnt find it until light.
I spoke to a woman from the unit and advised many blankets and doonas in the apartment.
I am advised by the manager that the...More
A refreshing break for two nights in the middle of winter - right on our favourite beach in Tasmania. Amazing view from our villa and able to walk across to Diamond Island at low tide. Pleasant, helpful management.
Thank Karyn H
Response from Wendy W, Owner at Diamond Island Resort & Penguin ShowResponded 23 July 2017
Hi Karyn, great news about your stay, please come again and ring me for a free ugrade and a bottle of wine.
I read a lot of comments before choosing this resort and I expected that I had to take risk. Yet, we didn't know it would be that bad.
We arrived a bit late at night before a long drive. When we were parking our car...More
Jamie is answering this, the above people are only a very small minority of our guests, and all have a wonderful time, We own the place ( not managers), mostly the above people wanted some free benefits and/or cash or else... More
Jamie is answering this, the above people are only a very small minority of our guests, and all have a wonderful time, We own the place ( not managers), mostly the above people wanted some free benefits and/or cash or else they would write on trip advisor i do not like these threats. I and my staff do try to make all guests very happy. We do go to extra ordinary lengths to do this. Restaurant must be pre booked or you will/can miss out, it is only for our guests, no walk ins are accepted. The guests that have a wonderful time ( are encouraged to write on trip adviser) but i have noticed when having a wonderful time who wants to write an essay.
On a positive note. We have a free little Penguin Show from our deck built above the penguins and behind the sand dunes, as they live in our 5 acres of land, we watch as they come and go, and guests can join me, the invitation is always there. We have the greatest location, laundry for guests, Bar and Bistro, tenis, Outdoor Pool, Kids swing, slide play area, all rooms can watch their children, also from the dining room or bar. This truly is the best in the world, place to be. Have fun to all guests.
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"Front apartments great closest to beach and penguins."