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Phillip Island Apartments

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161 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Hoppers Crossing, Australia
Reviewed 6 days ago NEWvia mobile

Staff where ok the rooms ok but spider webs everywhere nails sticking out of balcony floor It was very ran down Needs new fly screens and plates and cutlery where dirty Not worth the 315 a night very disappointed

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Helpful?
Thank grousemum
Melbourne, Australia
Reviewed 1 week ago

We had 2 appartments opposite each other and we were given exactly what we had asked for - away from the pool and on the ground floor as we had very young children and there is not lift. The appartments are quite spacious with everything provided. The airconditioning units however do not cool every room on very hot days -...

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Helpful?
Thank Shazza60
PIAmanager, Reception. at Phillip Island Apartments, responded to this review

Thank you for your positive review, we are so glad you enjoyed your stay and we look forward to welcoming you next time.

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Stayed for 10 days over New Years. With the heatwave we found the single airconditioning unit in the kitchen/meals /family room didn't cool the whole 2 bedroom apartment. Bedrooms were putridly hot. Unbearable for sleeping. No ceiling fans in bedrooms. Asked for a stand up fan which was provided promptly. Much better with fan in hallway blowing cool air through...

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Helpful?
Thank luvabreak
PIAmanager, reception at Phillip Island Apartments, responded to this review

Thank you for taking the time to review your stay. The heatwave was certainly a challenge and we were happy to assist! The apartments are in a great location, being so close to the beach and the pool is the place to be in on a hot summer day.

Australia
Reviewed 10 December 2016 via mobile

Time after time these apartments just get worse and worse. The owner seems to lack any motivation to maintain this property at all. Pool fence is wobbly, toilet locks dont work (never have. ..just fix it already), spa jets ? Not sure if they work, shower taps fall off, dust and webs in the exhaust fans, paint peeled off on...

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1Thank FoodnTravelreviews
PIAmanager, reception at Phillip Island Apartments, responded to this review

Thank you for taking the time to review your stay. We apologise that during your time with us, you encountered these issues. We are always available to respond to any maintenance problems that arise. We appreciate the feedback as it helps us to rectify any area that needs attention.

Altona, Australia
Reviewed 10 December 2016

My husband and I were down in Phillip Island for the weekend looking for a holiday property to buy so decided to book into these apartments. They were clean, spacious, in a FANTASTIC location and had everything we needed including a great balcony. Our balcony overlooked the main street. Shower and bath were a bit pokey and hard to get...

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1Thank magpies13031963
PIAmanager, Reception at Phillip Island Apartments, responded to this review

Thank you for your lovely review! The beds are indeed comfy and our location always receives the thumbs up. Ground floor apartments are subject to availability and there is flat ground access from Lobby 3. We look forward to your next stay and you will receive a 5% discount as a return guest,outside of event periods.

Bristol, United Kingdom
Reviewed 5 December 2016

Stayed here for 2 nights but could easily have spent a week. Clean, well resourced, attractive and spacious accommodation. Friendly efficient welcome. Excellent for travellers with washing machine, iron etc. Quiet location but 2 minutes walk to shops, beach etc. Highly recommended

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2Thank Stewart G
PIAmanager, Reception at Phillip Island Apartments, responded to this review

Thank you for your positive review, we are delighted that you enjoyed your stay with us and hope to see you again in the future!

uk
Reviewed 18 November 2016

A cosy surprise. We stayed in a 2 bed apartment and it had everything we needed for a 2 night stay, even a washing machine. Washing up liquid, teabags/coffee/milk and clothes washing powder were there on arrival.There is no lift so ask for ground floor if you have babies with buggys or have a wheelchair. Location was great for the...

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Thank MrsABCDE
PIAmanager, Reception at Phillip Island Apartments, responded to this review

We appreciate your positive review and would be delighted to welcome you back should you decide to visit Phillip Island again in the future.

Sydney, Australia
Reviewed 15 November 2016 via mobile

I can't speak highly enough about these apartments from the check in to our departure we found the apartments to be comfortable, clean and well appointed. Joanne who greeted us was so lovely, she was cheerful and a wealth of information.. she deserves a gold star!!!! The only down side was we couldn't stay longer.

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1Thank Travelgirl2171
PIAmanager, Reception at Phillip Island Apartments, responded to this review

Thank you! We are proud of the service we offer and it is our great pleasure to assist guests with any information that will enhance their stay. We hope you can stay longer next time!

Reviewed 10 November 2016 via mobile

We stayed in one of the apartments for 4 nights and it was a great experience. The staff were friendly and helpful in suggesting what to do and when. Our 2 bed self-catering apartment was well equipped for a family of 4 and was really well located with the beach, supermarkets and eateries of Cowes with walking distance. If you're...

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Thank Nick T
PIAmanager, Reception. at Phillip Island Apartments, responded to this review

Thank you for taking the time to review Phillip Island Apartments. We are lucky to be located so close to the beach and attractions in Cowes. We look forward to welcoming you next time.

Melbourne
Reviewed 6 November 2016

Very well located appartment just off the main road so very quiet at night. For the price it was clean, comfortable and well equipped. What really impressed us however was the service. We had made a mistake on our booking and turned up late to find reception closed and no evidence of our booking but the night manager kindly found...

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Thank trubal
PIAmanager, Reception at Phillip Island Apartments, responded to this review

Thank you for your kind comments regarding our customer service. We would like our gues's to feel that they are staying in a home away from home.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the vibrant township of Cowes, Phillip Island Apartments are a short stroll to local shops, restaurants and recreational beaches as well as within easy travelling distance to Phillip Island’s many attractions including the Penguin Parade, Grand Prix Circuit and the islands many beautiful surf beaches and walking trails.Phillip Island Apartments offer comfortable and spacious 1, 2 and 3 bedroom self contained apartments. Full kitchen and laundry facilities along with open lounge and dining area are available in each apartment as well as private balcony or patio.Phillip Island Apartments have an outdoor pool, gas heated spa and BBQ area. ... more   less 

Additional Information about Phillip Island Apartments

Address: Corner Bass Avenue and Chapel Street | Reception entrance located on Chapel Street., Cowes, Phillip Island, Victoria 3922, Australia
Region: Australia > Victoria > Phillip Island > Cowes
Price Range: £89 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phillip Island Apartments 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Phillip Island Apartments Cowes, Australia
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Questions & Answers

Questions? Get answers from Phillip Island Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift - ground floor better. Morning sun on car park side but cooler in the afternoon.”
 of 5 bubbles Shazza60, 7 Jan 2017 | Read review
“rooms/balconies facing main street were nice, but might get a bit noisy during peak seasons”
 of 5 bubbles magpies13031963, 10 Dec 2016 | Read review
“ask for view of pool otherwise you will have the view of car park,”
 of 5 bubbles MrsABCDE, 18 Nov 2016 | Read review
“I didn't see a lift so if mobility is an issue ask for an apartment on a lower level”
 of 5 bubbles trubal, 5 Nov 2016 | Read review
“Ask for a room not facing carpark”
 of 5 bubbles Janzoom1953, 27 Aug 2016 | Read review
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