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Hotel Bergkristall

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Hotel Bergkristall
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37 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Cambridge, Massachusetts
Reviewed 21 March 2016

perched in the rarified champagne air of the magical oasis OBERLECH village . HOTEL BERGKRISTALL shines brightly in every aspect worthy of its 4 star rating . On a sensational dazzling sunny mountain day, lunch on its wondrous sun terrace is an absolutely memorable experience . The food is exceptional non stop from breakfast to dinner . The staff is...

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Helpful?
Thank MIchaeLEVINE
jwrann, Inhaber at Hotel Bergkristall, responded to this review

Thank you very much for your kind feedback. For us it was a pleasure to host you and we all hope very much to welcome you again next year. We send you our best regards, family Wrann and all the whole team of the Hotel Bergkristall

London
Reviewed 4 March 2016 via mobile

Great location in Oberlech. A fabulous hotel with great personal service and really amazing food. Breakfast buffet with everything from fruit, Bircher muesli, croissants to eggs and ham. Dinner a gourmet 5 courses every night with soup, salads and delicious fish and meat courses. fondue night was really great. The hotel spa is fabulous. Really stylish and well designed. Steam...

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Helpful?
Thank hilarycj
jwrann, Inhaber at Hotel Bergkristall, responded to this review

Thank you very much for your very kind feedback! Next time when you are here we will especially take care about the sunshine..... greetings from Jakob and Renate Wrann and the whole team of the Bergkristall.

Reviewed 3 February 2016

Oberlech & Hotel Bergkristall combine to offer the ultimate skiing experience. The location, food, staff & ambience are all incredible. On each of our visits to the Bergkristall, the Wrann family continue to improve the quality of the hotel in every aspect. The only aspect that needs improvement is the wifi which is quite temperamental.

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1Thank Craig S
London, United Kingdom
Reviewed 15 January 2016

People if you go to Oberlech❄️you have to stay at Bergkristall! It's absolutely different than other chain hotels. This is Family Hotel and you will feel like home. From friendly welcome, uber- relaxing SPA like nowhere else!.. until you leave and get a lovely present to remember. The unspoilt white snow is mesmerising ( car free Village!) and very doggy...

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Helpful?
Thank Contributor2104
jwrann, Inhaber at Hotel Bergkristall, responded to this review

Thank you very much for your great response. Positive feedback always is nice to hear but your description of the holidays spent in our house is uncomparable. We hope to be able to host you again soon and remain with our best regards from Oberlech, where we got loads of snow the last days, sincerely yours, Jakob, Renate and the...

London, United Kingdom
Reviewed 23 February 2015

We sat down at 1:15pm and didn't get our food until after 3pm. It would have been ok if the waitress and staff were apologetic but they were completely uninterested and defensive. We tried to talk to the manager but got no attention from him either. Such a shame because it's a beautiful spot and the food (once it finally...

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Helpful?
Thank Ashley R
jwrann, Inhaber at Hotel Bergkristall, responded to this review

Thank you for your feedback, even it is a big complaint, but as you know you only can learn by mistakes. We apologise for all the inconveniences you had that day at lunch on our terrace. As far as I can tell you was the reason for long waiting times that nearly all our guests (more than 100) came around...

London, United Kingdom
Reviewed 18 February 2015

I have stayed many times at the Bergkristall when my children were little as it is right by the nursery slope. Now the children are grown up we prefer to ski St.Anton, but I go back and see the family Wrann at least once if not twice to eat lunch there. If the weather is sunny they have a large...

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Helpful?
Thank Steven E
jwrann, Inhaber at Hotel Bergkristall, responded to this review
Google Translation

Vielen Dank für Ihre sehr aufmunternde Beurteilung unserer Leistung, die wiederum Ansporn ist täglich unser Bestes zu geben um zufriedene...

Zug, Switzerland
Reviewed 12 February 2015

I stayed for 4 nights with my husband on a get away without kids. The setting and location in Oberlech are perfect - ski down path in morning to a T bar lift that takes 1 min and you are on the slopes and ski back along same path from other direction when returning. Bergkristall is a small boutique style...

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2Thank lindaZug_Switzerland
Switzerland
Reviewed 3 January 2015

I regularly come to Lech for the past 15 years and this Hotel is surely an excellent choice. With 40+ rooms it is big enough to offer an amazingly beautiful spa that is very quite due to the fact that it is adult only, but yet it has all the charm of a family run mountain hotel. Being from the...

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Thank Knielahm
London, United Kingdom
Reviewed 25 February 2014

This was our fourth visit to Oberlech, always staying at the Goldener Berg. We had a great Skiing Instructor called Bernt again this year who recommended we go to lunch at the Bergkristall. What an amazing choice of food, with around 6 daily specials, traditional Austrian dishes, oysters, fresh fish, beef tartar, white truffle risotto with scallops, and much more....

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Thank JohnH21081950
New York City, New York
Reviewed 2 February 2014

I totally agree with the reviewer who wrote all about their experiences with the manager lady. She is simply unacceptably rude and way out of line. She does more disservice to the hotel than they can imagine. Also, the hotel has no lobby area, which is just weird for a ski hotel where lounging in a comfortable environment perhaps near...

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5Thank Claire V
jwrann, Inhaber at Hotel Bergkristall, responded to this review
Google Translation

Vielen Dank für Ihr Feedback. Es ist schade, dass Sie nicht während Ihres Aufenthaltes in unserem Haus Ihr Missfallen direkt...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience the extraordinary. Savour the exceptional. On the Arlberg. Located in the car- and traffic- free village of Oberlech, or traditional hotel and Spa Chalet offers a singular ambience. Enjoy the most beautiful ski area of Austria in the snow paradise of Lech/Oberlech. Your holiday formula could not be simpler: skiing + fine dining + relaxing in the spa = Hotel Bergkristall Here we make you feel at home, so your ski vacation begins right outside your font door. Renate and Jakob Wrann, your hosts ... more   less 

Additional Information about Hotel Bergkristall

Address: Oberlech 382, Lech 6764, Austria
Region: Austria > Austrian Alps > Vorarlberg > Lech
Price Range: £294 - £530 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Bergkristall 4.5*
Number of rooms: 43
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Questions & Answers

Questions? Get answers from Hotel Bergkristall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a balcony room”
 of 5 bubbles MIchaeLEVINE, 21 Mar 2016 | Read review
“Room with the mountain view!”
 of 5 bubbles Contributor2104, 15 Jan 2016 | Read review
“Even of you don't stay, book for lunch! It will be memorable.”
 of 5 bubbles StevenE730, 18 Feb 2015 | Read review
“definetely not interconecting rooms and especially the ones in the main building”
 of 5 bubbles iliasm79, 30 Dec 2013 | Read review
“The room 42 has a tiny bathroom (I suspect 22,62 has the same problem)”
 of 5 bubbles EmmanuelleB, 30 Jan 2012 | Read review
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