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Hotel Bergkristall

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Traveller (19)
Room & Suite (9)
Dining (5)
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Overview
  • Excellent54%
  • Very good13%
  • Average9%
  • Poor6%
  • Terrible18%
Travellers talk about
“full buffet”(2 reviews)
“teenage boys”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (65)
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7
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15
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All reviewsfull buffetteenage boysstayed for nightsboot roomhalf boardcampaignmisunderstandingbeatriceoberlechinstructorspaskiaustriagondolacourses
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1 - 5 of 36 reviews
Reviewed 5 days ago

We stayed for 11 nights in March during the ski season and had particularly chosen this lovely hotel for modern elegance and ski-in-ski-out (which it is in every way!). The hotel is very central with good access yet away from the crowds of Lech. On...More

Thank Vivrelife
Response from jwrann, Inhaber at Hotel BergkristallResponded 4 days ago

Thank you very much for your kind feedback which we really appreciate. We also want to thank you for your Input regarding our service in the restaurant. As you probably know is the new built spa area in the spa-chalet for adults only -and the...More

Reviewed 9 April 2018

Five of us stayed last week. I really can't describe how lovely this hotel is. From the wonderful family welcome at the start (including Alex the dog) to the rather sad goodbye at the end it was perfect. Rooms are beautiful and kept spotless by...More

Thank SkiGuyX
Response from jwrann, Inhaber at Hotel BergkristallResponded 11 April 2018

Thank you very much for your kind Feedback and we are very glad that you enjoyed your stay at our house. We are looking very much forward to host you again also in the future and remain with our very best regards, Family Wrann and...More

Reviewed 27 March 2018

This is our second trip to the hotel. Excellent location and beautiful hotel, however, we got the impression that the staff are not happy with their jobs. They were not friendly, never smiled and seldom greeted the guests. We did not experience this on our...More

Review collected in partnership with this hotel
Thank keenskier2018
Response from jwrann, Inhaber at Hotel BergkristallResponded 28 March 2018

Thank you for your feedback. As you recognised there was a change in our service staff, our head waiter stayed with his family and so we had to organize a new brigade. We regret very much that we did not meet your expectation in our...More

Reviewed 19 March 2018

Firstly, dont read too much into the current overall TA score as of March 2018, it's been brought down by a campaign by one group who dont like being asked to control their children..... Arriving in Lech, you leave all your bags at the main...More

Thank edwowen
Response from jwrann, Inhaber at Hotel BergkristallResponded 21 March 2018

Many thanks for your kind feedback. We are very happy that you and your wife enjoyed the stay at our house and want to return also in the future. As you know, there are no kids allowed at the Spa in our Spa-Chalet, so the...More

Reviewed 1 February 2018

It seems that a small group of people has launched a very unfair and vindictive campaign against this hotel and its proprietress Mrs Wrann, whom I find to be the most charming and wonderful hostess of any hotel in the world. My stay in the...More

4  Thank WCFP
Response from jwrann, Inhaber at Hotel BergkristallResponded 3 February 2018

Thank you very much for your kind feedback. It is very kind of you to write such a nice and honest review of all your stays at our hotel. We are happy to have loyal guests who feel at home in our house. Best regards...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$245 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$245 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (19)
Room & Suite (9)
Dining (5)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Rooms at the back look have nice mountain views. All are modern and tastefully decorated."
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"All the rooms are great. The rooms in the old wing are quaint and some have a balcony."
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"try to get a balcony room"
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"Room with the mountain view!"
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