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Althoff Grandhotel Schloss Bensberg

Expedia.comUS$226*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Althoff Grandhotel Schloss Bensberg
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777 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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Chelmsford, United Kingdom
Reviewed yesterday NEW

This is our last evening at the hotel. Up to tonight the service has been excellent and the staff could not be more helpful, polite and more than accommodating. However, we decided to have dinner at the restaurant within the bar tonight. The food was more then disappointing but worse than that the service by the female member of staff...

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Helpful?
Thank LouandDec
Reviewed 6 days ago NEWvia mobile

Luxurious hotel in a magnificent, very well maintained castle. The interior and room decoration are superbly blending with the exterior, which gives a big 'grandeur' feeling at the property. The room was big, with nice bathroom (although I don't like to shower in the bathrub) and comfortable beds. We had a nice dinner in the Italian restaurant, where I especially...

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Helpful?
Thank Dimitry V
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear guest, Thank you for taking the time to review your recent stay at Althoff Grand Hotel Schloss Bensberg. Your kind words of appreciation were a pleasure to read. We are looking forward to welcome you back in the near further. Kind regards Kurt Wagner Gerneral Manager

Reviewed 3 weeks ago via mobile

The first impression is great and what an entrance when you drive through the gate! The room was very beautiful, big size beds and the good bathroom. Very friendly staff. Gym with good with new equipment. The hotel has nice surroundings (perfect to go out for a walk). The interior of the hotel is very cozy and luxurious!. But some...

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Helpful?
1Thank David D
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear David, thank you for the time you spend for your Evaluation on tripadvisor. We are really sorry, that we have not met your expectations which you had. Your Points which are mentioned are discussed with our Chef from the breakfast as well from the Salvador Dalí Bar Restaurant. We would be glad to welcoming you to our property again...

Viersen, Deutschland
Reviewed 4 weeks ago

fantastic hotel with a nice spa/fitness area. Very quiet, great service. Restaurants in the hotel were overpriced, especially the italian restaurant (€31 for two glasses of, admittedly good, wine was a bit too much).

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Helpful?
Thank PRW67
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at Althoff Grand Hotel Schloss Bensberg. Your compliments regarding our Service & Castle were a pleasure to read. I have also taken an note of your feedback in regards to the wine list and I will now follow up with our Sommelier. We would very much appreciate...

Reviewed 4 weeks ago

extraordinary hotel in Bergisch Gladbach not far from Cologne (20mins motorway); staff very polite and attentive; had some drinks at the hotel bar (quite expensive) but absolutely 5 star hotel; need a car to get there (big garage); first class experience

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Helpful?
Thank Elmar W
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Elmar W, Thank you for taking the time to review your recent stay at Althoff Grand Hotel Schloss Bensberg. Your kind words of appreciation were a pleasure to read. We are looking forward to welcome you back in the near further! Kind regards Kurt Wagner General Manager

Copenhagen, Denmark
Reviewed 24 April 2017

Althoff Grandhotel ranks among the absolute best hotels I haved stayed in. The staff is very attentive and extremely serviceminded. The hotel is beautiful and charming featuring both a 3-star Michelin restaurant and an Enoteca - the latter had a very good daily business lunch. Furthermore, there is a nice hotelspa which includes steambath, sauna, cold water tub and swimmingpool....

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Helpful?
Thank Jacob R
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Jacob R, Thank you for your review of Grand Hotel Schloos Bensberg. We are delighted that your had a great stay with us! I am excited to share you Feedback with our Team. Thank you very much and we are looking forward to welcome you back in the near future. Kind regards Kurt Wagner Gernal Manager

Amsterdam, The Netherlands
Reviewed 5 April 2017

We have beaked a Jr. Suite which was absolutely gorgeous and spacious. The hotel staff was super friendly and welcoming at any time!! Down side are the dinner options at the hotel as well as the breakfast! As we didn't get the chance to eat at the Vendome restaurant we booked a table at the Enoteca, which is - compared...

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Helpful?
Thank Felix S
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Felixschmuck, Thank you for taking the time to tell us about your stay at Althoff Grandhotel Schloss Bensberg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Althoff Grandhotel Schloss Bensberg, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us....

Cagliari, Italy
Reviewed 26 March 2017

Everything was perfect. I was taken care of everything. From welcome to farewell, from the selection of dishes in the Italian Restaurant to the choice of drinks in the bar I received a satisfying answer to every request. I am looking forward to staying with you at the first possible opportunity.

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Helpful?
Thank Gerhard756
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Mr. Gerhard756, Thank you for taking the time to review your recent stay at Althoff Schloss Bensberg. I am delighted to hear that your entire experience was perfect. I look forward to sharing your kind words with the Team. We hope that a opportunity will come up very soon. Kind regards Kurt Wagner General Manger

Zoersel, Belgium
Reviewed 14 February 2017

The journey starts with a warm welcome at the valet service, continuous at the reception desk and only ends with a warm farewell from the valet service. in between we have experienced : very friendly people, very nice room, superb food, excellent service. This feels like heaven. going back and back and back and back....

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Helpful?
Thank Philip1611
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Philip, we are thrilled about your Feedback! Thank YOU! I will be sure to pass on your generous comments to my colleagues as I am certain this will further motivate them to delight and satisfy our guests. Looking Forward to welcome you back soon! Kind regards Kurt Wagner General Manager

Zurich, Switzerland
Reviewed 29 January 2017 via mobile

We stayed here for a special night for my birthday - the main reason was to be able to dine in Vendome (which was amazing). The hotel is really luxurious, the room was spacious, stylish and comfortable and the staff were really friendly. We really enjoyed relaxing in the spa and breakfast was also excellent. The only slight complaints I...

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Helpful?
Thank LisaJane072
AlthoffHotelGroup, Geschäftsführer at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear guest, Thank you for your review of Grand Hotel Schloos Bensberg. We are delighted that your dining experience at our Gourmet Restaurant Vendome, as well as the rest of your stay, was to your fullest satisfaction. I am excited to share you Feedback with our Team. The fridge we have repaired Thank you very much and we are looking...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
In a truly fantastic location, high above the Cologne lowlands and with a wonderful view of Cologne cathedral, one of the largest baroque palaces in Europe awaits you. It is the spirit of history that fills and enchants the 5 star Althoff Grandhotel Schloss Bensberg. The multitude of details from times long gone still tell tales of unique people and moments that characterise this building so much: Goethe and Beethoven, as well as Napoleon and the Medici family resided here. But today you can enjoy stylish luxury in the magnificent, historic chambers and in unmistakable Althoff ambience. Supplemented by personal service, Joachim Wissler's 3-star cuisine in the gourmet restaurant Vendome and a Beauty & Leading Spa that satisfies even the highest demands. ... more   less 

Additional Information about Althoff Grandhotel Schloss Bensberg

Address: Kadettenstrasse, 51429 Bergisch Gladbach, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Bergisch Gladbach
Price Range: £136 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Althoff Grandhotel Schloss Bensberg 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Cologne
Althoff Grandhotel Schloss Bensberg Germany/Bergisch Gladbach
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Questions & Answers

Here's what travellers have asked, with answers from Althoff Grandhotel Schloss Bensberg staff and other travellers.
5 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Althoff Grandhotel Schloss Bensberg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jr. suite was very roomy and had a fantastic bathroom”
  • Nice bathtub and seperate shower
  • sunset looking towards Cologne
PRW67, 30 Apr 2017 | Read review
“Room 218 smells of smoke”
jacobr406, 24 Apr 2017 | Read review
“Jr Suite is amazing”
FelixAmsterdam, 5 Apr 2017 | Read review
“Take the one you like best. there are offers for everyone's wishes.”
Gerhard756, 26 Mar 2017 | Read review
“Choose a top floor with a view over the castle. A junior suite is recommended to have more private space and comfort.”
  • Sitting room - in the evening changed in extra beds for the children
  • Bedroom
jaccov210, 24 Nov 2016 | Read review
5 of 5
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US$226* /night
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Prices are for 1 room, 2 adults
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