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Napa Mermaid Hotel and Suites

1,535 reviews
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Traveller (1037)
Room & Suite (262)
Pool & Beach (207)
Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“frozen fruit”(37 reviews)
“grand suite”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,535)Write a Review
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939 results
Traveller rating
748
145
40
5
1
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LanguageEnglish
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748
145
40
5
1
Show reviews that mention
All reviewsfrozen fruitgrand suiteexecutive bungalowpool areasea viewstandard roomhalf boardbeautiful hotelcold towelspool staffrelaxing breakhotel barsun loungersevery eveninggrecian baybeach towelswould highly recommend this hotel
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1 - 5 of 939 reviews
Reviewed 1 week ago via mobile

Had an out of season weekend break here and it was brilliant. The staff are friendly, the food is great, the spa is tranquil and the room and decor was stunning. We will be back for sure. Highly recommend.

1  Thank KiaoraAotearoa
Reviewed 3 weeks ago

The hotel is clean , Quiet, Fabulous and modern. The reception staff are the best . The restaurant staff and house keeping are cheerful, helpful and happy to serve.. brakfast is very nice and lots of choices. The beach is a croos the street. My...More

Thank ali_o_10
Response from NapaMermaidAyiaNapa, other at Napa Mermaid Hotel and SuitesResponded 3 weeks ago

Dear Guest Thank you for your wonderful review and comments following your stay with us. We are honoured to hear that our staff, especially Joanna, lived up to your expectations and we look forward to welcoming you back to our hotel in the near future....More

Reviewed 3 January 2018 via mobile

My husband and I stayed here from 29th December to 3rd January and had a really wonderful time. The highlights were the large and very comfortable bed in the junior suite along with the huge walk in shower, double sinks, fluffy robes and gorgeous view...More

1  Thank Amies9
Response from NapaMermaidAyiaNapa, other at Napa Mermaid Hotel and SuitesResponded 3 weeks ago

Dear Guest Thank you for your review and feedback. We very much appreciate all comments as they help us to focus on what is important to our guests. We assure you that we have noted all your comments and suggestions and we shall take appropriate...More

Reviewed 1 January 2018

We booked in for a week's break in September which we found was the perfect month to go - lovely weather with gentle breezes. The hotel was perfectly situated, about half a mile outside Agia Napa and this was sufficient to ensure a peaceful hotel...More

2  Thank Bim76
Response from NapaMermaidAyiaNapa, other at Napa Mermaid Hotel and SuitesResponded 3 weeks ago

Dear Guest Thank you for your wonderful review and kind comments about our hotel and staff. We look forward to the pleasure of welcoming you back in the near future. Kind regards Maria Paschali

Reviewed 19 November 2017

My husband and I stayed here for a few nights in June as we were attending a wedding in Protaras and this was also a mini moon after our own wedding in Cyprus in April. On arrival we were upgraded to the bungalows which was...More

1  Thank karenth2
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123456188
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Ayia Napa
#3 Romantic Hotel in Ayia Napa
#3 Luxury Hotel in Ayia Napa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Ayia Napa
#3 Romantic Hotel in Ayia Napa
#3 Luxury Hotel in Ayia Napa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1037)
Room & Suite (262)
Pool & Beach (207)
Dining (98)
Amenities (20)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amies9
3 December 2017|
AnswerShow all 4 answers
Response from JohannesJacobus1957 | Reviewed this property |
I don’t know to be honest. Please contact the hotel and ask, kr Jos
0
Votes
Karen2430
7 September 2017|
AnswerShow all 8 answers
Response from Jim H | Reviewed this property |
Yes there is light music played around the pool at the Napa Mermaid Hotel .
1
Vote
Karen2430
23 August 2017|
AnswerShow all 7 answers
Response from dizzy01london | Reviewed this property |
Yes they do
1
Vote
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12345614
Room Tips
"Side view of sea rooms are very quiet and good value"
Read review
"Pool bungalows are lovely"
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"Choose the main hotel with sea views or with pool view as opposed to the Executive bungalows as privacy is an..."
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"Go for the Bungalows or Junior Suit. Enjoy your wine & drinks at the Bar Restaurant"
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