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Hotel HSM Europa

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Hotel HSM Europa
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63 Reviews from our TripAdvisor Community

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Showing 7: English reviews
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Tehran, Iran
Reviewed 14 August 2016

i stay in this hotel 2 years ago .this hotel has very gool location in balaman 1 el arenal but furniture was very old and no have air conditioner and refrigerator this hotel has very cool athmosfere and near a beach about 2 minutes by walking

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Helpful?
Thank sina026
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear sina026, I can't understand why you write a review if you stayed in the hotel two years ago. Best wishes from Mallorca, HSM Customer Service

Manchester
Reviewed 19 July 2014

We were moved to this hotel after paying to stay at a 'sister' hotel... The Reina Isabel, whom, upon arrival, announced they were full ??? Met other angry people who had also been affected by this scam and moved onto here. They are obviously fully aware they overbook there other hotel in order to fill this one and others...They can't...

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Helpful?
1Thank wendy F
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and customer...

Majorca, Spain
Reviewed 22 May 2014 via mobile

Staying there with a couple of friends, taking the chance for a sailing course in Club Nautico Arenal. Good beach, nice bar and restaurants. The hotel is good value for money, just booked today for another week this summer. We stayed last time in the neighbour hotel also from HSM

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Helpful?
1Thank 719CarlosC
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in...

Sineu, Spain
Reviewed 10 November 2013

Staying there last august with my girlfriend. Nice area, I love el Arenal. It is very cosmopolitan and good for water sports. I love diving and very close there is a Diving Club where you can enjoy good experiences. Hotel is ok for bed and breakfast. Beach is very close and my girlfriend had a wide range variety of shops...

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Helpful?
1Thank CarlosMendez1969
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation. We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be...

Cuenca, Spain
Reviewed 26 October 2013

Stay in el Arenal with a party of friends. Booked this hotel as we know the HSM neighbour to the HSM EUROPA but was full this time, then booked the EUROPA with full board. The hotel is good as a 2stars hotel. Really good price, i was wir rude about the reviews but i believe people does not realize about...

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Helpful?
Thank Love beach B
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you have spent a good vacation and that you liked our Service. Our employees will be happy about your positive remarks. We would be happy to see you again in our hotel or in one of the hotels of our hotel chain “...

Majorca, Spain
Reviewed 24 October 2013

Cheap hotel close to the long sandy beach. We stayed there with a group of friends from Italy ! Good as a 2* hotel. Booked halfboard. Food ok, the best are the rooms. Big and confortable. We stayed there as we know SAINT MICHEL hotels from other vacations. We,ll come back !

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Helpful?
Thank 719CarlosC
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are happy to know, that you liked our hotel and its location and that you enjoyed our meal. Our employees will be happy about your positive remarks. We would be happy to see you again in our hotel or in one of the hotels of our hotel chain...

Scarborough, United Kingdom
Reviewed 22 July 2011

Hotel is dirty, area is loud and smelly kebab shops are all you can see. Oh, and they don't tell you when you book they are only open 1 and 1/2 months of the year!

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Helpful?
2Thank melvisc
4409, hsm customer service at Hotel HSM Europa, responded to this review

Good afternoon, Thank you for your comments. We are sorry to hear that the hotel was not like you have expected. We do have 20 hotels in different areas of Mallorca,with different categories, and will be glad to inform you about other possibilities. Anyway, we will inform about your comments to the person who is in charge for the qualitity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Questions? Get answers from Hotel HSM Europa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with high floor have nice views and quiet room”
 of 5 bubbles CarlosMendez1969, 10 Nov 2013 | Read review
“High floor has seaview”
 of 5 bubbles lovebeachb, 26 Oct 2013 | Read review
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