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InterContinental San Juan

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Traveller (1648)
360
Panoramas (71)
Room & Suite (503)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Restaurant
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Family Resort
HOTEL CLASS
Hotel links
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Special Offer:Save More on Your Rate
Hotel deals
3,128Reviews
2,124Photos
188Q+A
100Room tips
Traveller rating
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Popular mentions
This is listed as a premium resort. The rooms are very very dated. I have stayed here before the hurricane, and figured they would be remodeled. Same exact dated furniture and old, dirty carpet. The worst part was we fooled into “upgrading” to a ocean view. Everything EXPECT the
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Response from InterContinental_SJU, Guest Relations Manager at InterContinental San Juan
Responded yesterday
Dear Islandtrvlgirl, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Social Media Manager InterContinental San Juan
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from check-in till check-out the staff went out of their way to make us feel welcome walks on beach walks outside property all enjoyable hope not to wait as long to return cigar store across street has a wide selection at fair price
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Response from InterContinental_SJU, Guest Relations Manager at InterContinental San Juan
Responded yesterday
Dear marydaly413, Thank you so much for your recent stay with us and for sharing. We are so happy to know you had a great stay and enjoyed our service and location. We hope to see you back again soon! Island regards, Social Media Manager InterContinental San Juan
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I was here for an association meeting in March. The hotel was nice and staff very helpful. My room was nicely furnished and clean. The pool and hot tub were great - very relaxing. Enjoyed the beach and dining by the sea. Also loved that there was a Coldstone Creamery across the
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Response from InterContinental_SJU, Guest Relations Manager at InterContinental San Juan
Responded yesterday
Dear 899marvinc, Thank you so much for your recent stay with us and for sharing your experience. We are so happy to know you had a great stay and enjoyed our location. We hope to see you back in paradise! Island regards, Social Media Manager InterContinental San Juan
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The first sentence of the hotel's website says "Overlooking palm-fringed Isla Verde beach and the azure Atlantic..." Well, that is the first lie you will encounter at this hotel. My room overlooks dreadful building blocks, and I am constantly "serenaded" by the loud sound of
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Response from InterContinental_SJU, Guest Relations Manager at InterContinental San Juan
Responded yesterday
Dear elmcity, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Social Media Manager InterContinental San Juan
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Great rooms, pool, amenities, staff, overall excellent ambiance. Close to nightlife and in a safe and inviting neighborhood. I love the Intercontinental it's my 2nd choice for resorts in the area. Great pool swim up bar had no bartender
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Response from InterContinental_SJU, Guest Relations Manager at InterContinental San Juan
Responded yesterday
Dear Irene A, Thank you so much for your recent stay with us and for sharing your review. We are happy to know you had yet another great stay with us and enjoyed our facilities and location. We hope to see you back again soon! Island regards, Social Media Manager InterContinental San Juan
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12345695
Hello there are the room safes large enough for a MacBook Pro ?
Hi! I left my computer in the room and nothing bad happen.
2 votes
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yes mini fridges and theres not much water sports
2 votes
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How much does an average meal cost at the hotel
First dinner was $100 for 3 and no alcoholic drinks. Food selection not great and food was just ok.
1 vote
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Do the rooms have refrigerators
I had a mini fridge in addition to a mini-bar in the Deluxe Garden View room type.
1 vote
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12345638
"ocean side extra but wait till u see the view"
"If you can afford it book a suite rather than a sea view room."
"Shoot for the pool,garden view"
"garden/pool view-"
"See Pedro at the pool bar for interesting drinks and great dining suggestions"
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PRICE RANGE
US$287 - US$625 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental san juan hotel isla verdeintercontinental san juan resort and casino
FORMERLY KNOWN AS
San Juan Grand Beach Resort and Casino
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
398
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