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Embassy Suites by Hilton San Juan Hotel & Casino

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Traveller (693)
360
Panoramas (13)
Pool & Beach (167)

About

Location
Cleanliness
Service
Value
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
2,827Reviews
1,058Photos
121Q+A
100Room tips
Traveller rating
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Popular mentions
Great hotel and staff but with the construction work going on, it is a bit noisy and elevator use is limited. One entire side of the hotel had no working elevator due to them reserving it for the construction crew.
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Review collected in partnership with Embassy Suites Hotels
Hotel's Favourite
We had stayed here before and the reason we came back is the last time we enjoyed our stay so why not do it again. The price was right! The hotel is under remodeling due to Hurrcaine Maria but it didn't stop us from enjoying this hotel. Everything was open. Casino . Restaurants
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Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 6 Nov 2018
Dear Richieymilly, Thank you for such wonderful comments of your repeat stay at our Embassy Suites San Juan. Yes, still under restoration after Hurricane Maria, which we hope to complete early next year. We apologize for the lack of information from staff on the promo Another Day in Paradise, I will contact Management Team responsible for downloading this information to review the details. Will contact you via email. All the best and a soon return!
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The hotel is still undergoing renovations following significant hurricane damage. We were made aware well in advance of our stay, including that only one elevator was working, and I take that into consideration in this review. Check-in was smooth with no hiccups. We had two
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This is a very lovely hotel, only a few minutes walk to the beach, where there is an area maintained by the hotel with free towels, beach chairs and umbrellas. Excellent pool, very clean with hot tub and children's pool area, and always clean towels available at poolside.
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Review collected in partnership with Embassy Suites Hotels
We chose this hotel based on location to the airport. We knew they were under construction before our stay. But the price per night was very high as compared to other Embassy Suites. The Cocktail reception was very limited in free drinks. You could upgrade and pay extra for
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Review collected in partnership with Embassy Suites Hotels
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton San Juan Hotel & Casino
The Two-Bedroom Suite at the Embassy Suites by Hilton San Juan Hotel & Casino
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton San Juan Hotel & Casino
The Presidential Suite at the Embassy Suites by Hilton San Juan Hotel & Casino
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton San Juan Hotel & Casino
The King Suite at the Embassy Suites by Hilton San Juan Hotel & Casino
Photo provided by managementEmbassy Suites by Hilton San Juan Hotel & Casino
Newly renovated two room suite
view from our room (you can see airplane and highway)
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12345656
I got charged $83.00 for 3 nights
0 votes
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No, the hotel does not offer transportation. I was told it has to do with permits, etc.
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The port is only a short 20-25 minute taxi ride from the hotel. I think it cost us about $17 from the hotel in March.
1 vote
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They do have seating in the lounge bar, pool area, and where the have the nightly happy hour. Pleanty of room for a small gathering. I would contact the hotel to see what their rules are on the use of those areas. Have a great time!
1 vote
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12345625
"stay home and have a cook out"
"Be sure to go to the "happy hour" free from 530-730 which provides even snacks and drinks for the kids."
"High Floor. Pool View"
"rooms outside of the courtyard and on the ends are quieter because the hotel has a nightly reception with music, we stayed in room 531."
"Ask for a room away from the very busy elevator banks."
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12345620
PRICE RANGE
US$214 - US$397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san juan hotel isla verdeembassy suites san juan hotel and casinoembassy suite san juan puerto ricoembassy suites carolinacarolina embassy suitesembassy san juan
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
313
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