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Embassy Suites by Hilton San Juan Hotel & Casino

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Embassy Suites by Hilton San Juan Hotel & Casino
Embassy Suites by Hilton San Juan Hotel & Casino
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2,329 Reviews from our TripAdvisor Community

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Showing 2,167: English reviews
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Woodstock, Georgia
Reviewed 2 days ago NEW

Very nice hotel, convenient to the airport and a short taxi ride to the cruise terminal. We enjoyed the complimentary cocktail reception then had dinner in Outback Steakhouse on the premises. checkout was a breeze and valet had a taxi for us immediately.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank grayhog64
Monroe Township, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016

Embassy Suites is a great place to stay in San Juan. Every room has a living room, microwave, fridge, bedroom, and bath. A complete breakfast is included in the price of the room. A lovely pool is in the back of the hotel with a snack bar. The hotel is centrally located and convenient to shopping. We have stayed here...

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Helpful?
4Thank Suesal
About Hotel's Favourite Review
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear Suesal: Thank you so much for your positive comments, we love hearing from our guests. We look forward to seeing you again soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Calgary, Canada
Reviewed 3 days ago NEW

This hotel resort is a gem right in the heart of San Juan. We went with three friends and had booked a breakfast package. Hotel is excellent with respect to amenities. Set up is very good. Nice swimming pool but gym is small. They have central ground floor is which is used for break fast and happy hours. Breakfast is...

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Helpful?
1Thank Jwalant T
Fenton, Michigan
Reviewed 4 days ago NEW

I have stayed at Embassy Suites in many locations, and this property met all expectations. Large suites, comfortable beds and great amenities. Spacious and inviting, also a great value (even better if you are a Hilton Honors member). From the free, full made-to-order breakfast to the two hours of free adult beverages & snacks in the evening, this property is...

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Helpful?
Thank gibby1208
San Francisco, California
Reviewed 4 days ago NEW

We picked this hotel as it was close to the airport and we were only staying one night. It's a short cab ride and not horribly expensive. The hotel has a full complement of amenities including a pool (which we didn't visit) a small casino, a café and Outback Steak House. The room itself is nice and the bed is...

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Helpful?
Thank DCC617
Marion, United States
Reviewed 5 days ago NEW

Excellent location -very close to airport. Evening reception and made to order breakfast make this hotel a great value. Walking distance to the beach, and nearby grocery store and CVS. Used this hotel pre and post cruise - worked our wonderfully!

Review collected in partnership with Embassy Suites Hotels
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Thank F3834ASdenisel
Chesapeake, United States
Reviewed 6 days ago NEW

The hotel is up to date and the staff is friendly. The location is also great. The beach is close and restaurants, the airport, and shops are nearby. There is also a local bus stop not too far. The rooms were great and the drinks in the evening were a plus!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Kimberly A
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear Kimberly A: What a great review, thank you for sharing your feedback with us, we appreciate it. We are very happy to hear you enjoyed your stay so much and that you are pleased with the service you received. We hope to welcome you back soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Reviewed 1 week ago via mobile

Its a nice hotel very clean all suites with living room and bed room which was nice ...great service ...only down side for me was walking to the beach but even that was convenient with it being so close walking distance ...also they offer happy hour everyday for FREE ! Huge bonus

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Helpful?
Thank david g
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Hello david g: Thank you for your review! I am so glad to hear you enjoyed your experience with us and that you are pleased with your suite and our service. We look forward to seeing you again soon. Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Cincinnati, OH
Reviewed 1 week ago

Clean hotel near the San Juan airport - so I have stayed here mainly for the convenience. BUT the resort fee should be able to be opted out of. I have always missed the evening reception and due to catching flights missed breakfast so the $35/night fee is wasted.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cincycaddy
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear Cincycaddy: Thank you for staying with us and for sharing your feedback. I hope you are able to enjoy our delicious breakfast and evening reception the next time you visit us. We hope to see you again soon. Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Reviewed 1 week ago via mobile

We went with our teens for 4 days. The rooms are very confortable, free breakfast is a big plus, however not top of the line. Five minutes walk to the beach. Good restaurants in the area. Have to mention another big plus...happy hour ( free drinks) every night.

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Helpful?
4Thank Clara R
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Hello Clara R: Thank you for taking the time to review your stay with us. We are very happy to hear you and your family enjoyed your stay. We hope to welcome you back soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites San Juan Hotel & Casino is conveniently located just a short walk to the beautiful Isla Verde Beach. The newly renovated hotel is also very close to the Luis Munoz Marin Intl. Airport. It is the only all-suite hotel in the San Juan metropolitan area. All our suites have a living room and a separate bedroom. Our guests enjoy a free made-to-order breakfast every morning and two hours of complimentary drinks every evening from 5:30 to 7:30pm. The Embassy Suites San Juan Hotel & Casino recreational facilities include a Casino, a lagoon style outdoor pool, kids playground, restaurants and a beach concession at Isla Verde Beach with beach towels, chairs and umbrellas for our guests. We offer over twelve thousand square feet of flexible meeting space including our La Vista Room which over-looks the free-form pool and waterfalls, ideal for social events. ... more   less 

Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: £122 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde
Hotel Style:
#3 Casino Hotel in Isla Verde
#3 Spa Hotel in Isla Verde
#5 On the Beach Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#7 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most of the rooms are good. Higher the better”
 of 5 bubbles jwalantt2013, 25 Feb 2017 | Read review
“dirty carpets in the rooms. Bring your sandals.”
 of 5 bubbles velasquezle, 9 Feb 2017 | Read review
“All suites Hotel. Pool View is nice”
 of 5 bubbles Richieymilly, 2 Feb 2017 | Read review
“Get a room poolside - nicer view. However, near the airport so if planes bother you, you may want the other side.”
 of 5 bubbles LauraB3773, 1 Feb 2017 | Read review
“I prefer Pool View”
 of 5 bubbles EMB08, 30 Jan 2017 | Read review
5 of 5