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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    +1 855-605-0319
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    24/12/2017 25/12/2017
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    Traveller (629)
    Room & Suite (247)
    Pool & Beach (165)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “happy hour” (246 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
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    La Concha Renaissance San Juan Resort
    7,634 reviews
    #6 of 47 hotels in San Juan
     
    Sheraton Old San Juan Hotel
    2,384 reviews
    #19 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,210 reviews
    #18 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,896 reviews
    #8 of 47 hotels in San Juan
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,601)
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    1 - 5 of 2,400 reviews

    Reviewed 1 week ago

    Our flight was canceled and the airlines we were directed to the Embassy Suites as the airlines said they had booked us our rooms. When we arrived they were unaware of us 7 individuals. The hotel worked hard to get us our rooms and was...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Amanda L
    Hotel's Favourite
    Reviewed 24 October 2017

    I work for a federal agency that deployed to Puerto Rico to provide disaster response just days after Hurricane Maria struck Puerto Rico. We were all packing wet wipes, packaged food and mosquito repellent as we had no idea where we would stay or what...More

    6  Thank Ghostwriter62
    Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 27 October 2017

    Dear Ghostwriter62; Words cannot express the wonderful feeling we had reading your review. Yes, Maria was such an overwhelming act of nature but we managed thru specially making sure that our guests were treated as expected with our warm and caring hospitality. Thank you so...More

    Reviewed 1 week ago via mobile

    Just received email stating my 6 month old reservation has been canceled for 1/12/18! Booked in March, to ensure we had a nice property lined up pre-cruise. No help from the hotel, no aide in assisting with booking another property with such short notice. I...More

    Thank Murphm04
    Reviewed 2 weeks ago

    I really enjoyed my stay, I love staying at Hilton love the hotels every where I travel. Would really recommend the hotel to everyone that asks me for information about where to stay. I hope to stay at a Hilton resort soon .

    Review collected in partnership with Embassy Suites Hotels
    Thank 569joeyb
    Reviewed 2 weeks ago via mobile

    Stayed there for a business trip in July. It is very close to the airport, and within walking distance to the beach. Reasonable buffet breakfast, but my colleagues loved the happy hour which they provided with drinks and foods. It is also relatively close to...More

    Thank Frank D
    La Concha Renaissance San Juan Resort
    7,634 reviews
    #6 of 47 hotels in San Juan
     
    Sheraton Old San Juan Hotel
    2,384 reviews
    #19 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,210 reviews
    #18 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,896 reviews
    #8 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$227 - US$387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Hotels.com, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde
    Add Photo Photos
    Traveller (629)
    Room & Suite (247)
    Pool & Beach (165)
    Dining (86)
    Hotel & Grounds (398)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
    La Concha Renaissance San Juan Resort
    7,634 reviews
    3.64 miles away
     
    Doubletree by Hilton San Juan
    2,896 reviews
    2.91 miles away
     
    Nearby Restaurants
    El Alambique Beach Front Bar and Grill
    873 reviews
    .29 miles away
    Entrevinos
    201 reviews
    .17 miles away
    Zest Restaurant
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    .29 miles away
    Pera Maraya
    35 reviews
    .28 miles away
    Nearby Attractions
    Carolina Beach
    281 reviews
    .68 miles away
    15 Knots Kiteboarding School
    128 reviews
    .42 miles away
    Oasis Casino at Embassy Suites San Juan
    118 reviews
    .02 miles away
    Bursian Surf School
    6 reviews
    .90 miles away
    Ask a question
    Questions & Answers
    Steven S
    25 September 2017|
    AnswerShow all 3 answers
    Response from Tom B | Reviewed this property |
    Given the current infrastructure issues in the aftermath of Irma and Maria I would consider canceling any upcoming trips to SAN Juan. Chances are there will still be widespread power outages across the entire island still... More
    1
    Vote
    nycmama1225
    25 August 2017|
    AnswerShow all 7 answers
    Response from alza007 | Reviewed this property |
    Take a taxi, Uber are prohibited at the airport. only can leaven not pick ups
    0
    Votes
    nycmama1225
    15 August 2017|
    AnswerShow all 4 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    Room Tips
    "Upper floors are much quieter and 7th floor is for Hilton Honors members."
    Read review
    "Higher Floors on the North Side give you a view of the Ocean."
    Read review
    "We didn't hear the highway, only the music in the lobby, so any room on any floor would be the same."
    Read review
    "We were on the 6th floor. It was quiet."
    Read review
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