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El San Juan Hotel, Curio Collection by Hilton

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Traveller (255)
Pool & Beach (233)
Room & Suite (152)
Overview
  • Excellent74%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible4%
Travellers talk about
“el san juan”(51 reviews)
“meat market”(13 reviews)
“ocean villa”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (335)
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214
47
19
9
12
Show reviews that mention
All reviewsel san juanmeat marketocean villapool partyclub bravapool areaamazing vacationrooms are beautifulmajor renovationgreat musicpool servicewonderful stayfitness centerbeautiful resortevery morninggreat roomtrip to puerto rico
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1 - 5 of 301 reviews
Reviewed 4 weeks ago

The El San Juan Hotel, known for its past grandeur and elegance, is currently providing rooms to emergency response and disaster recovery personnel, and treating us as their honored guests. Service is exceptional.More

Review collected in partnership with Curio – A Collection by Hilton
Thank karenstaf4d
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 3 weeks ago

Thank you 'karensat4d' for your review....and as you well mentioned we are honored to have the men and women who have 'chosen' to come to PR and help with the recovery of the island. It takes special people to take out of their time to...More

Hotel's Favourite
Reviewed 8 February 2018

I am writing this review as I reminisce about the time I spent here last year. The Hurricane has since closed the Hotel until October 2018 but I wanted to let people know that I have heard from the wonderful staff at the Hotel and...More

3  Thank Texas_artB
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 17 March 2018

Thank you for taking the time to write a review. The hotel is closed however, we are now partially reopened offering accommodations and limited amenities to organizations focused on relief and rebuilding efforts across Puerto Rico. The resort will be completely reopened to welcome all...More

Reviewed 14 March 2018

The experience here is amazing. The staff make this property five stars by the level of service and attention to detail. The entertainment was incredible. First class shows from local artist almost every night. Great food in the different restaurants, poolside cocktails connected to a...More

Thank Todd J
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 17 March 2018

Thank you for your kind words - the greatest asset that a property has is it's staff and we are proud to say we have one of the greatest; the pride that they take in caring for guest is outstanding - The El San Juan...More

Reviewed 7 February 2018

Before Puerto rico was hit with the nasty Cat 8 storms, the 3 Night stay here was just fabulous, everything at this property is beautiful, well cared for, guests are appreciated and everything is top notch! It connects to a private beach just off the...More

1  Thank Saywhuttt
Reviewed 1 February 2018 via mobile

Loved our stay at the el San Juan hotel. Everyone was friendly and lovely, we loved going to the gym every morning and hector was one of the sweetest at Gym, always ready to assist and make sure the guests are always happy. The view...More

Thank Missellen1
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Best Value Properties in Puerto Rico
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Outdoor pool
Details
Price range
US$240 - US$770 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Isla Verde
#1 Casino Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$240 - US$770 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Isla Verde
#1 Casino Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (255)
Pool & Beach (233)
Room & Suite (152)
Dining (107)
Amenities (53)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
bmnewman6
18 January 2018|
AnswerShow all 5 answers
Response from Rhonda C | Reviewed this property |
No idea all I know is it’s about 8 minutes from the airport
0
Votes
Crzem
22 September 2017|
AnswerShow all 2 answers
Response from Yvonne R | Property representative |
The El San Juan Hotel is currently working to make the property even better than before. We are projecting mid 2018 but keep posted for updates.
0
Votes
ninad99
4 September 2017|
AnswerShow all 4 answers
Response from Bugger7782 | Reviewed this property |
My oceanview did not have a balcony. We loved the hotel so much I would return, but without spending the money on the upgrade.
0
Votes
Room Tips
"Lively resort but rooms on upper floors are quiet, well constructed, great views, bright but blackout shades."
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"Ask for Frances at the front desk"
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"room 737 has a great view of pool and ocean"
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"Beach View Room or Garden Rooms."
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