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El San Juan Hotel, Curio Collection by Hilton

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El San Juan Hotel, Curio Collection by Hilton
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2,964 Reviews from our TripAdvisor Community

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Showing 2,855: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

My stay was short but while I was there everything was great. The staff was super friendly and helpful and the room was very clean. We were accommodated with an early check in since we had arrive hours earlier than our 4pm check in time.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank dianao452
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

At the hotel on business. The hotel is re-opened after a major renovation. Rooms are very nice! Outdoor amenities were awesome. Pools are super nice, bars are good, music in the lobby was nice. There is still construction going on at the hotel as of this writing but the hotel is managing it very well. They keep the guests happy,...

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Helpful?
7Thank Jim L
About Hotel's Favourite Review
Palmas Del Mar, Puerto Rico
Reviewed yesterday NEW

Once the rest of the facilities and shops open it will be a 5 star. The lobby is amazing, beach and pools are great. Staff is friendly. I have stayed all over San Juan and this is my favorite place especially for the money!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Shane S
Warm Springs, Georgia
Reviewed 2 days ago NEW

The hotel is great, renovations are wonderful and when everything is completed, it will be even more beautiful than it already is. The service is top notch. Angelo, the bellman is top notch doorman/bellman. He is awesome. Great experience. We are bringing a group to the hotel this summer and I am so excited. Robin the sales person is over...

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Helpful?
1Thank Michelle G
Buffalo, New York
Reviewed 2 days ago NEW

My wife and I spent a week here last January and just returned home from a stay 2/16-2/21. The hotel still has some work being done on a few floors of the main tower and the spa/gym are not yet open as well as the old breakfast area. Pros: -Same great staff that goes well out of the way to...

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Helpful?
1Thank Cson76
Miami, Florida
Reviewed 3 days ago NEW

Do NOT stay here! Hotel is under construction so from 9am-6pm you will hear very loud drilling in the rooms. You won't be able sleep or nap through this. They will not move you either. This place needs to open up once all construction is done.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank sunnyn76
Minneapolis, Minnesota
Reviewed 3 days ago NEW

The newly remodeled El San Juan is stunning! The pool area is beautiful and comfortable. The staff are extremely friendly and helpful, especially Jesse, Josue and the poolside crew. We didn't want to leave!

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2Thank peace2u11
Reviewed 3 days ago NEWvia mobile

Great Place to go out to at night.. A Lounge that offers dancing and live entertainment ... The Hotel also has a Night Club that offers two levels of music for all... Enjoyed my night there... this is the place to visit for your night activities

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1Thank Donno R
Boston, Massachusetts
Reviewed 3 days ago NEW

While there were some areas still under construction, i was extremely impressed with the changes that have been made, especially to the outdoors. An entire area of the pool was expanded and cabanas added - it all had a new and cool feel. The rooms are fresh and feel luxurious and the entrance is as iconic as always. They also...

Review collected in partnership with Curio – A Collection by Hilton
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1Thank Evan K
New York City, New York
Reviewed 3 days ago NEW

We recently stayed in an Ocean Villa for 4 nights after the renovation. Most of the grounds are finished with construction but they are still working on the spa and some restaurants. I did not see the hotel before the construction so I don't have anything to compare it to. Overall we had a decent stay but there are definitely...

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Helpful?
1Thank Lauren C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: £244 - £476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz and Expedia so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde
Hotel Style:
#4 Luxury Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from El San Juan Hotel, Curio Collection by Hilton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very quiet in the morning, daytime, but explodes at night.”
 of 5 bubbles michellegI2225AM, 22 Feb 2017 | Read review
“the top two floors are still being worked on as of 2-22”
 of 5 bubbles Cson76, 22 Feb 2017 | Read review
“Call ahead and request an actual room with a balcony. The hotel isn't bad it's just confusing.”
 of 5 bubbles jazzyjae2016, 20 Feb 2017 | Read review
“Get a pool view, the opposite side has an ugly white roof view.”
 of 5 bubbles 424stacias, 16 Feb 2017 | Read review
“The ocean view is gorgeous!!”
 of 5 bubbles Decor8ed, 15 Feb 2017 | Read review
5 of 5