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All reviewsesj towersfull kitchenshopping cartrenovated lobbywasher and dryerkabobschanafree cocktailold san juanwalking distance to restaurantslobby bar isbeautiful lobbyview of the oceanlarge poolenjoyed my stayfamily vacationgreat beach
ok-Let me start off by saying the reviews I read in advance on Trip Advisor scared me! We arrived back in San Juan after a 7 day cruise, getting our taxi the man that helped us told me it was his favorite hotel on the...More
I've stayed many times at the ESJ in Puerto Rico. The hotel is located right on a great beach where the surf is broken by a reef to keep the waves to a size great for swimming, playing and families. Its also has a large...More
Not honest and not ready to reopen after Maria! Disgusting, dirty, room smelled like sewers and this has nothing to do with Maria !Loud construction from 7am to 7pm! Pool and pool bar closed even after calling and emailing to make sure pool was opened....More
Response from ESJAZUL, General Manager at ESJ AzulResponded 1 week ago
On behalf of ESJ Azul we apologize for the inconvenience. I would like to get more information about your stay; if you could please contact me at hotel so I can address all issues and apologize in person.
We have ongoing renovations after the hurricane...More
Our hearts go out to the people of Puerto Rico. But, they are not ready or honest with their ability to accept guests. Of course, it is not the employees fault but totally management. One has to understand that there is no internet or tv...More
We were stranded at the ESJ Azul after the hurricane, our reservations were cancelled by expedia 4 days prior to our stay and we never got the email. We were a group of 7 and we were in the middle of a 2 week vacation....More
Good morning from NY, seek another location if you are looking for those comforts. Puerto Rico 🇵🇷 is asking people to come down and Support them , but I was informed by my relatives that Old San Juan because it’s a tourist... More
Good morning from NY, seek another location if you are looking for those comforts. Puerto Rico 🇵🇷 is asking people to come down and Support them , but I was informed by my relatives that Old San Juan because it’s a tourist area the stores are open, but a lot of the hotels are not up and running 💯 percent. Another thought, if you are going to rent a vehicle 🚗, please be careful. The cruise 🚢 ships in my opinion is the best way to go to PR if you need the comfort of internet, WiFi and day to day comforts. My Heart ❤️ breaks to write this review but I have to be bitterly HONEST! We have been to St. Lucia , Barbados, and the Bahamas 🇧🇸 and they have the comforts we look for. Enjoy 😉