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Courtyard Isla Verde Beach Resort

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2,515 Reviews from our TripAdvisor Community

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Showing 2,416: English reviews
Reviewed yesterday NEWvia mobile

We spent 3 nights and it was really a wonderful experience because the hotel has everything, beach, pool, casino, restaurants etc. At night they have live music at the lobby bar very good, the best: the staff! Really good service at the lobby, at the beach, the housekeeper, at the restaurants, everywhere! I really recommend it!

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Helpful?
Thank Titi0809
Schoeftland, Switzerland
Reviewed 2 days ago NEWvia mobile

We were here for two nights and what I can say is that although the beach itself is amazing, personal friendly and helpful, breakfast was quite disappointing, lacking pastries and bread choices, quite far from European or resort standard.

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Helpful?
Thank Leandro G
Padin, General Manager at Courtyard Isla Verde Beach Resort, responded to this review

Thank you for sharing your review and for choosing our resort for your recent visit to our beautiful Island. I am pleased to know that you enjoyed our "amazing beach" and even more thrilled that our staff was friendly and helpful. Thank you for your feedback about the breakfast buffet. I will gladly share your comments with our Food &...

Porto, portugal
Reviewed 4 days ago NEW

Good: - at the beach location - clean inside Bad: - old building from the late 70-ties, little new paint here and there. - expensive prices+taxes+tips + parking (self 15 and not-self 20 USD) way over 200 USD. - beware bugs and sand flies on the beach, at the reception they provide free repelent. - very noisy place: many planes...

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Helpful?
Thank Maciej H
Padin, General Manager at Courtyard Isla Verde Beach Resort, responded to this review

Thank you for taking the time to write your review. I am glad to know that you liked our great beach location, the Best in San Juan, and that our cleaning standards met your expectations. Actually the hotel is from the early 90's but was completely remodeled in 2003 and more recently in 2014. The last one was a major...

Columbus, Ohio
Reviewed 4 days ago NEW

Entire staff is excellent at this beautiful, extremely clean hotel. Lorna Carrasquillo is excellent in guest services management. Yari Torre, at the outdoor bar is one of the nicest, friendliest person's I have ever met and my favorite Puerto Rican besides Roberto Clemente :). Yari's dedication to customer service, along with her humble, zest for life is well worth meeting...

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Helpful?
Thank mcrawford1961
Charlotte, NC
Reviewed 5 days ago NEW

Let me start by saying I travel a lot and we are frequent visitors and loyal to the Marriott brand and this hotel proves why. This was my very first visit to this hotel. Upon arrival, Yanira greeted us with outstanding customer service and did everything possible to ensure we were checked in promptly and assigned us an amazing room...

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1Thank iluvtheocean
Reviewed 1 week ago NEW

The patio is beautiful and has an amazing view of the beach! I love all the lighting fixtures and the decorations. The bar and pool are also very nice as well. Angel Alicea and Carlos Mendez were very helpful throughout our stay.

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Helpful?
Thank Celeste N
Norwell, Massachusetts
Reviewed 1 week ago NEW

The hotel is located right on the beach and has a fantastic view! It is absolutely stunning and the staff is amazing, especially Angel Alicea who works on the beach and Carlos Menendez who is the pool manager. Both of them were very helpful and answered all of my questions. The hotel is very beautiful and everyone else is extremely...

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Helpful?
Thank techstudent18
New York City, New York
Reviewed 1 week ago

I have stayed at this Marriott 5 years prior. They have done alot of upgrades. Very clean. Loved the new updates. I was on the 3rd floor on the left hand side. Was not ecstatic about my view. 1. Your overlooking a roof. 2. The noise from the trucks delivering stuff was extremely loud. You can see part of the...

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Helpful?
Thank lakisha f
Bangor, Maine
Reviewed 1 week ago

I stayed at the Isla Verde Beach Resort earlier this month. The hotel is average at best. I was disappointed in the property. The inside of the hotel lacks warmth and it is a bit depressing. The rooms are too big and feel cold. The bedding was worn. We upgraded our room because our partial ocean view was of black...

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Helpful?
Thank ExcitedTravelerII
Padin, General Manager at Courtyard Isla Verde Beach Resort, responded to this review

Dear ExcitedTravelerII, Thank you for sharing your comments about your recent stay with us. I am a bit disheartened to know that your stay was Just Ok and that you were unable to enjoy our great beach due to the rainy weather, as always we would have preferred to exceed you expectations. We truly try our best to keep our...

Reviewed 1 week ago via mobile

The customer service people was absolutely amazing! The most beautiful suite room I've had been. A 180 degree view of the ocean. A romantic dinner table at the beach at Sirena Rest unforgettable! Loved it!

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Helpful?
Thank Luigui_pr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Seafood, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: £147 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Isla Verde Beach Resort 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Marriott Carolina
Courtyard Carolina
Carolina Courtyard
Carolina Marriott
Courtyard Isla Verde Beach Resort Puerto Rico
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Isla Verde Beach Resort staff and other travellers.
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Questions? Get answers from Courtyard Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor oceanfront has breathtaking views and sounds!”
 of 5 bubbles mcrawford1961, 2 Dec 2016 | Read review
“Pick a room on the higher floors”
 of 5 bubbles lakishaf_13, 28 Nov 2016 | Read review
“there was a casino on the bottom floor”
 of 5 bubbles aealex2016, 4 Nov 2016 | Read review
“Book 5 floors or higher for better views.”
 of 5 bubbles NicknGina0627, 2 Nov 2016 | Read review
“Ocean view rooms are lovely”
 of 5 bubbles 218maureeng, 2 Nov 2016 | Read review
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