We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Isla Verde Beach Resort

Visit hotel website
Traveller (2099)
360
Panoramas (17)
Room & Suite (555)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located on a powdery expanse of Isla Verde beach in Carolina, Puerto Rico, newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. Enjoy our setting just a short distance from Old San Juan, El Yunque rainforest and more.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
3,006Reviews
2,549Photos
161Q+A
100Room tips
Traveller rating
  • 1,412
  • 1,023
  • 342
  • 134
  • 96
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We stayed 1 night pre cruise and 2 nights after cruise. Beautiful resort with great beach and pool area. Staff were very friendly and helpful. Check in and out was a breeze.. They give coupons for a free Pina colada when checking in and they were very good. Rooms were clean
Read more
My daughter and I just visited the Courtyard for a 4 night stay. We loved the proximity to the beautiful beach and the wonderful staff! The restaurant was right on the beach and provided wonderful views along with excellent food! This was our second trip to PR, and our first
Read more
Response from mduperray, Manager at Courtyard by Marriott Isla Verde Beach Resort
Responded yesterday
Dear Sandy E, Thank you for taking the time to share your experience with us. I am so glad that you and your daughter were able to enjoy your stay with us and take full advantage of our location. We hope you visit us again on your third trip to our beautiful island. Be sure to contact me directly before your next stay so I may assist you as best I can before, during and after your stay. All the best, Marlene Duperray Guest Experience Manager mduperray@ sjcourtyard.com
Read more
I was apprehensive about visiting PR after the hurricane but there were absolutely no signs that a hurricane had ever been around this resort. The strongest points about the hotel are the staff and the view. The water is picture perfect beautiful. We had a full ocean view
Read more
Response from mduperray, Manager at Courtyard by Marriott Isla Verde Beach Resort
Responded yesterday
Dear drmaumelle, Thank you for sharing your recent experience with us. I am very happy that our hotel shows no signs of the damage caused by Hurricane Maria. It is a true testament of the hard work we've put into our hotel. And though I am glad you enjoyed your stay with us and that our staff went above and beyond in making sure your stay was memorable. I am curious to know how we could better ou restaurants, besides more menu options. Our Executive Chef works hard to come up with new menu items and he is always interested in knowing what our guests think and want. I look forward to hearing your additional feedback. All the best, Marlene Duperray Guest Experience Manager mduperray@sjcourtyard.com
Read more
This hotel has you captive with no restaurants nearby so it passes off bad food and worse service to an unsuspecting audience. We ordered what turned out to be inedible fish, poorly prepared entrees, and cold food. Servers were completely uninterested in being at the table or
Read more
Response from mduperray, Manager at Courtyard by Marriott Isla Verde Beach Resort
Responded 1 week ago
Dear corduroykid, Thank you for taking the time to share your experience with us. It was very disappointing to read that the food you were served and the service provided failed to meet your expectations. I will be sharing your comments with our Executive Chef as he is constantly working to elevate the food we serve our guests. We are working hard to make sure our service is of quality and your comment lets us know that we still have a lot of work to do. I would like the opportunity to hear more about your stay. Please feel free to contact me at your convenience. All the best, Marlene Duperray Guest Experience Manager mduperray@sjcourtyard.com
Read more
We vacationed at this Courtyard from October 14 – 20, 2018. Prior to this vacation we have been traveling a lot taking intensive tours and it was time for some quality beach work of doing absolutely nothing. The Caribbean was calling and we heard Puerto Rico and wanted to
Read more
Response from mduperray, Manager at Courtyard by Marriott Isla Verde Beach Resort
Responded 1 week ago
Dear martinjQ1071TN, Thank you for sharing your experience with us. It was truly a pleasure reading about your experience on our beautiful island. I am very happy that you were not just able to enjoy our hotel and all the amenities we provide, but that you were also able to explore our island. Thank you again, and we hope to serve you again during your next adventure. All the best, Marlene Duperray Guest Experience Manager mduperray@sjcourtyard.com
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
View from balcony looking east. Note the rainbow on the right side of the photo
Photo provided by managementCourtyard by Marriott Isla Verde Beach Resort
Guest room
Photo provided by managementCourtyard by Marriott Isla Verde Beach Resort
Guest room
Photo provided by managementCourtyard by Marriott Isla Verde Beach Resort
Guest room
Photo provided by managementCourtyard by Marriott Isla Verde Beach Resort
Guest room
PreviousNext
123456111
We do not offer car rental but as we are close to the airport you would find no issues renting a car at the airport. All the best, Marlene Duperray Guest Experience Manager
0 votes
Show all answers
Is it ok to bring my own cooler with drinks and food to the beach or pool?
There shouldn't be a problem.
1 vote
Show all answers
It never really closed from the Hurricane,
1 vote
Show all answers
We are staying for 5 nights next month. What suggestions do you have for keeping our food costs down?
We have stayed at this property for the past ten years and know the ins and outs of food service/availability. There is a Denny’s that is a short walk (about 10 minutes at a leisurely pace) from the hotel along a newly constructed sidewalk, lighted at night along the main road that runs to and from Isla Verde/Carolina to downtown San Juan and Old San Juan. Denny’s is open 24 hours, has an extensive menu and also a bar. Pue Bello is also on the same street about a half a block away from Denny’s and offers the best house made gelato and a menu that is similar to a diner with all kinds of food. Not expensive, friendly service and has take out. There is also another spot before Denny’s, near the Ritz Carlton that is very good and economical, serves bakery items and a wide selection of hot food, sandwiches. It’s on the corner and lighted at night (yellow and red sign) and right by the Ritz. Also note that most family-style or fast food restaurants in the area participate in the Grub Hub type program and will deliver to your room. Near to the hotel (and participating for sure as of a week ago- we were just at the Courtyard Isla Verde) is Denny’s, Church’s Chicken, Wendy’s, Burger King, Outback, among others. Also, please note that at the resort you can order from any menu offered when dining at Papaya’s (pool cafe), the coffee bar in the lobby that used to be called Bananas, and the bar lounge. You can also get food and drinks in the casino for free if you’re playing- even at a penny slot machine. For authentic food that is reasonable and of good quality, Plato’s is also a short walk away on the same sidewalk that leads to Denny’s. This is a nice, local restaurant where the service is usually good and has a nice menu with specials. For really authentic food and a locals experience, walk along the beach from the hotel (go right when facing the ocean)past the beach clubs to the end of the beach, go right and out to the sidewalk and there are many,many roadside cafe that have excellent food made in front of you by locals. Inexpensive drinks, beer, food and experience. You can take a taxi too or an Uber. If you want snacks and such for your room ( there is a chiller/refrigerator and microwave in your room), grab a taxi and head to Pueblo’s (a main grocery store about a five minute drive from the hotel). They have everything you could want and the quality is good. The even sell liquor and it’s much more affordable than a single drink from the bar or pool at the hotel. There was a monitor drink set, featuring Bacardi of course, including a shaker and glasses, 24 oz, for $21.99. One drink at the pool is $11. You can get toiletries, dry goods, fresh fruit, bagged snacks, everything you could want. Note that plastic bags are 2 cents each at checkout, so bring bags or plan on reusing them. There used to be a very good Walgreens in the shopping center where Denny’s is located, but they went out after the hurricane last year. There are other Walgreen’s and a big CVS near by but you have to take a taxi unless you can walk for several miles carrying bags. I suggest you bring an insulated type bag from home to load up and use. Also bring (or buy at Pueblo’s ) zip-lock type bags so you can pack snacks and such to carry with you in your beach bag. Hope this helps. Enjoy your trip!
1 vote
Show all answers
PreviousNext
12345633
"All the rooms are angled to get an ocean view with the exception of those at the front to the hotel which directly face the ocean."
"The corner suites are outstanding with beachfront balconies and kitchenettes."
"Beach front room........wonderful!"
"Always ask for extra towels. You will need them."
"Use Uber instead of a taxi, it's way cheaper."
PreviousNext
12345620
PRICE RANGE
US$206 - US$547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott isla verde beach hotel isla verdecourtyard isla verde beach resortmarriott carolinacourtyard carolinacarolina marriottcarolina courtyard
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
260
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing