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Bayou Lagoon Park Resort

Booking.comUS$44*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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367 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Reviewed 4 days ago NEWvia mobile

Booking from Agoda but very frustrated with the check in procedures which we have to que and wait for our turn to check in. Our QUE no was different by 100 from 1240 to 1336. We have wasted our time and money just only because of your procedures of check in very troublesome to your value guest. Please look forward...

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Helpful?
1Thank jeehani
Reviewed 5 days ago NEWvia mobile

We came during a long weekend, so crowd were expected. We booked studio room with jacuzzi for our kids to dip in (and for us too, the parent) but disappointed that the it was not working. But the cold/hot water was functioning, so we just dont make a big fuss about it. Then come the water park. The first day...

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2Thank Nurul A
Johor Bahru, Malaysia
Reviewed 2 weeks ago

This is our second visit. Book 4 x 3 bedroom apartment for family gathering. Check in was breeze with friendly staff. Once entered the apartment was disappointed with the condition. Every apartment had issues with air con, water heater, sliding door and also smell of urine. One of the pools was under renovation. The worst thing was the pools entrance...

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Helpful?
Thank Maiden0422
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for choosing us as a preferred hotel to host your stays. We appreciate your kind patience on the issue that you’re facing and it will be forwarded to the related department for further improvement. For your next visit, do book via email or call for additional 10% discount on top of online rate.

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I stay here on business trip with my colleagues for 2 days 1 night. we got 2 room apartment. Room is big and clean. Ample parking spaces. Waterpark was average, breakfast is ok. Front desk staff are helpful and friendly.

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Helpful?
Thank SuhailaDin
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback during your stay here while you’re in Melaka city.It is great that you like the stays. We love to host your stay with us in the nearest future by booking through email or phone for additional 10% discount on top of online rate

Malaysia
Reviewed 22 March 2017 via mobile

The water theme park are rather closed. Just very small space, seriously boring. Facilities sucks. and tbh not value for money. Room studio suite rm 200+ up to nothing. Sliding door spoil as the slides door can't be closed. Stayed for 1 night inclusive water theme park tix for 2. Place are far from everything. The shop downstairs are pocket...

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Helpful?
Thank Ninkchickawow
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your review during your past stays. Do visit us on your next trip in the nearest future and don’t forget to drop us an email or call to enjoy additional 10% discount on top of online rates!

Reviewed 10 March 2017 via mobile

Comfortable, large room- no complaints at all. Good selection for breakfast pool area is stunning as well as suitable for all ages. Children enjoy it most. The concierge and front desk staff are helpful, friendly and easy to converse with. Housekeeping was fast with the request as well. Parking-Ample parking spaces with multi storey building and well secured.

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Helpful?
1Thank Hussin S
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad you love and satisfied with the facilities and amenities that are offered to you. We trust that you will stay with us again on your trip in the nearest future and don’t forget to drop us an email to enjoy additional 10% discount on top of online rates!

Reviewed 5 March 2017 via mobile

We were booked for weekend stay 4-5 Mar. never been there, heard about the pool facilities, wanted to try out. What a disappointment. Our room was on the 7th floor. Checked all the windows but found was faulty, cannot be closed properly or locked. The balcony door cannot be locked also. This was a worry but it got significant as...

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Helpful?
3Thank mohd kamil a
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for choosing us as one of accommodation preferences while you are in Melaka. We are looking into the feedback by you with action plan from the related department to avoid unnecessary incident. We would like to welcome you once again for us to see our improvement in the nearest future. Do grab additional 10% discount...

Kuala Lumpur, Malaysia
Reviewed 2 March 2017

if you want to check in please make sure go early because maybe your next turn number 30. this hotel using number system.. for standard room only get 2 wristband.. for kids you need to paid you need to entered to waterpark. waterpark is so geliszzz.. i think no maintenance for waterpark.

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Helpful?
2Thank sunvs
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback given for us to improve for more. The QMS system used to ensure all the guest are comfortable without the need to queue. The water park comment will be forwarded to the related department for further improvement. We would love to welcome you once again in the nearest future with additional 10% discount...

Reviewed 1 March 2017 via mobile

Perfect for a quick getaway with friends. Getting there is easy by car or public transport such as Grab or Uber service. Parking easily available after Tahiti villa. The slides are fun and you can do them many times over and over again. Services are good with life guard on duty. The room are spacious and bed is comfy too....

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Helpful?
Thank Normah O
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad you enjoy the wonderful stays here with friends. We would love welcome you once again to host your outing with family and friends by grabbing additional 10% discount via email or call.

Reviewed 28 February 2017 via mobile

Front desk was very friendly, let me quote his name "Hussin" was a nice front desk officer who served me at the main lobby for room check in. We didn't do any reservation and just walked in. Around 12.30pm and requested for early check in rather than wait for 3pm with my 2 little kids. He said most of the...

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Helpful?
1Thank Azlina I
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for choosing us as one of the accommodation preferences while you are in Melaka. You had feedbacks on the unwanted experience at water park entrance and breakfast hall entrance will be forwarded to the management for investigation. We love to welcome you once again on your next trip in the nearest future and don’t forget...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
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Here's what travellers have asked, with answers from Bayou Lagoon Park Resort staff and other travellers.
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Questions? Get answers from Bayou Lagoon Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“please select room level low ..lift so slow”
sunvs, 2 Mar 2017 | Read review
“Find another hotel nearby.”
Nuhairi, 31 Jan 2017 | Read review
“The A tower housed the cafe while the B tower got all the meeting/seminar rooms”
aziziazmin, 16 Jan 2017 | Read review
“Just move on to another hotel.”
shakheela, 16 Dec 2016 | Read review
“family room can accomodate easily 7 to 8 people.”
TShahrizam, 21 Oct 2016 | Read review
5 of 5
Booking.com
US$44* /night
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PricelineUS$47
TravelocityUS$46
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Prices are for 1 room, 2 adults
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