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Hotel Estelar Playa Manzanillo

Anillo Vial Via Manzanillo del Mar Km 4 No. 9-85, La Siriaca 130015 Colombia
Traveller (2950)
360
Panoramas (39)
Pool & Beach (633)
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About

4.5
#1 of 1 hotels in La Siriaca
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel ESTELAR Playa Manzanillo hotel's objective is to provide luxury, all-inclusive services on the seafront on the beautiful beaches of Manzanillo Bay. It is close to the cosmopolitan city of Cartagena de Indias. It has a contemporary design and a very calm ambience, and our guests' first impression is of an idyllic resort to relax and unwind in. Have a dip in the pool, stroll around the beautiful lush gardens or enjoy the 24-hour drink and snack service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Rooftop bar
Aerobics
Entertainment staff
Evening entertainment
Walking tours
Nightclub / DJ
Kids club
Kids pool
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Massage
Salon
Solarium
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Iron
Refrigerator
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish

Location

Anillo Vial Via Manzanillo del Mar Km 4 No. 9-85, La Siriaca 130015 Colombia
Name/address in local language
4229Reviews158Q+A100Room tips

Reviews
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Detailed Reviews
CamiloAlonso wrote a review Jan 2021
Medellin, Colombia32 contributions15 helpful votes
Recently me and my family went to this hotel and spent a fabulous week. It was my second time there, but this one was better by far. The hotel staff was very helpful and friendly with all our requests. The room was wide like a small apartment with a main room, a living room a small kitchen and of course a bath.

3 restaurants (pasta, tipical Colombian Caribbean food and a buffet) and a snack bar.

1 pool bar and 1 beach bar.

Transport from hotel to Downtown and viceversa.

Pros:
The staff is the main pro. Very kind.

Two swimming pools, one for those with a fun spirit and the other one to sit and rest with the tranquility.

Classical and funny pool and night events.

The site is isolated from public vendors as is the beach.

Cons:
If you plan to common site in historic Cartagena and don’t rent a car then you should have to spend extra money in transport even though you can use the hotel buses.
I didn’t like the room floor, it’s a little out-fashioned.

Beach sand is not that clear, too dark for me (that’s not hotel’s fault)
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tatiana Rodriguez, Owner at Hotel Estelar Playa Manzanillo
Responded 25 Jan 2021
Dear Camilo, For us it is a pleasure to receive your opinion and to know that we meet your expectations. It will be a pleasure to have you back soon. Regards, Alejandro Blanco R. General Manager ESTELAR Playa Manzanillo Hotel
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AlejandraB2 wrote a review Jun 2023
Pittsburgh, Pennsylvania5 contributions4 helpful votes
We had a family reunion and had a fantastic time. We can say that the staff at Hotel Estelar made this vacation a very pleasant and memorable experience.
Not so far from the airport (20 minutes, around $10 dollars/45,000 pesos) There is a swimming pool just for adults, a small pool for babies and 2 swimming pools for families. The hotel has a nice beach, the sand is very fine, dark with specks of shiny materials, no rocks, very pleasant to walk barefoot. There are plenty of chairs and umbrellas. Only a couple of vendors with beautiful crafts and good prices. Due to local regulations, it closes after sunset.
The food was very good: buffets for breakfast and lunch. You need to make reservations for dinner (3 small restaurants available) we ate early and had no issues, but service may be slow when it gets busy ( they may need more staff). Local dishes were delicious, they also bake fresh bread products every day! and kids enjoyed getting hamburgers and skewers after swimming. The international night had great paella and Mexican favorites. Waiters were great accommodating our big group, Belkys and the morning crew were very sweet with our children. When they learned our youngest loved granadillas, they made sure she had always a full plate of this delicious fruit.
At dinner tine, Carlos helped us making sure food was safe for our son who has food allergies.
The rooms were clean, fresh with balconies to enjoy the nature surrounding the buildings. Beautiful flowers everywhere ! We saw many kinds of birds, iguanas and lizards. It is a tropical place, bring bug repellent. There are working cats and a couple of friendly dogs roaming around. They didn’t bother anyone, keep to themselves looking for shadow .
There were movies and dancing shows at night. The dancers were very good and the presenter was hilarious.
Noemí helped us planning activities in Cartagena, her recommendations were very good:: a private city tour was a better deal, a day excursion to islas del rosario that included the aquarium and a Eco-fishing trip that the families will never forget (fishing for crabs in the ciénaga).
There is a little store where you can get all your needs and beautiful souvenirs. We greatly appreciated that the prices were not inflated ( traveling with children, you always need extra stuff). We got presents for everyone there, Much better prices than at the airport.
Overall, we highly recommend this hotel!
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Eat early, remember to make reservations for dinner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ingrid Mieles, Dueño at Hotel Estelar Playa Manzanillo
Responded 26 Jun 2023
Dear Alejandra, We appreciate your compliments about the attitude and service of these specific employees. Rest assured that every day our team is ready to be the best hosts in order to provide the best service and thus the satisfaction of our customers. Come back soon! Best regards, Carlos Abuchaibe Insignares General Manager ESTELAR Playa Manzanillo Hotel
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Jaime P wrote a review Aug 2021
Toronto, Canada64 contributions78 helpful votes
The hotel is located in Playa Manzanillo, only 15 minutes away from the airport. The premises are in good condition and kept well. The staff is friendly. The room was comfortable and away from the main entrance (the three buildings are within walking distance of everything in the hotel).

Check-in process was a bit slow. To reach the operator from our room was hard sometimes as the phone kept ringing and no one answered. However, when we finally reached someone, they tended to our requests fairly soon. The gym needs major improvements.

The beach is private and there are no other hotels next to it so you get a feel of seclusion and the city of Cartagena is only 25 minutes away if you book with the concierge the shuttle service that goes there 5 times a day and also picks you up from the old city at the specified times.

This is a hotel mostly for families and I recommend it for a short stay. No more than 3 days. The food was good, but the best one is served for dinner at the Nativo restaurant. Book your dinners on the first day of your stay with the concierge, as he is a busy man.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Get a room on building 3 as is the one that is the farthest from everything else in the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tatiana Rodriguez, Dueño at Hotel Estelar Playa Manzanillo
Responded 20 Aug 2021
Mr. Puentes, Thank you for taking the time to share your experience with us. Come back soon. Regards, Carlos Arias Avila General Manager Hotel ESTELAR Playa Manzanillo
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Zeeshan M wrote a review Aug 2021
La Spezia, Italy7 contributions8 helpful votes
+1
Worst value for money experience. Please don’t book here expecting a good and luxurious experience for the money you pay. The hotel is deteriorating beyond repair. The check in system is a disaster, we had to wait 2 hours to check in. They claimed their system is slow but actually they were disorganised. The beach was nice and water too but the chairs were old broken and uncomfortable( cheap white beach chairs ). The food was amazing that’s why I don’t give it a terrible rating and the service was mostly very good . However the organisation is very poor , especially for the food and a la carte system . You never know what’s happening and why and when . The drinks were of course the cheapest alcohol you can find with the cheapest mixers . For the price you pay they could of at least choose a mid tier liquor and mixers. There is no mini bar, all you get is a bottle of water each day , the mini bar fridge is empty and doesn’t cool . Another downside was that you always have to walk to the bar and no one serves you at the pool or beach . Night activities is just a bunch of loud music that you can hear until 1 am in your room . Not kid friendly or focused . No activities for kids , more for people to get wasted . Walls of the rooms are paper thin, you hear your next door neighbour talk almost clearly . The gym is so small even for a small hotel and since this is a big one then it’s always full and you can exercise . The machines are ancient and rusty and falling apart. Now to the people that come to this hotel, I’m not Colombian but my brother in law and wife told me that the people are very uneducated and trashy . This was confirmed by numerous wasted patrons that were shouting and rude almost every night. People were quite rude. Lastly ,ONLY 4 staff at the hotel spoke English ( 2 receptionist and 2 bar men) the rest don’t speak anything other then Spanish . This place is not for international tourists . Anyways the food was really good snd service was mostly good.”, however do not recommend.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Avoid check in early , just do it after 1500 other wise you have to wait and cannot get food or...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoteles ESTELAR, Dueño at Hotel Estelar Playa Manzanillo
Responded 10 Sept 2021
Dear , In advance, we appreciate having taken the time to share your opinion regarding your stay last August and from there let us know details of your experience. We apologize for the disagreements presented. Immediately known their observations were socialized with the areas involved in search of corrective actions to guarantee future excellent service under the highest quality standards. We hope you give us the opportunity to come back again. Regards, Carlos Arias General MAnager ESTELAR Playa Manzanillo Hotel
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Manuel De Angulo wrote a review Aug 2021
Bogota, Colombia18 contributions8 helpful votes
Hotel is in decadence, needs urgent maintenance and better service.

Before we even arrived we could not reach anyone by phone although we tried for 3 days. We wanted to ask for early check-in and late check-out and willing to pay for it. As nobody answered we mailed the hotel, receiving as response drafted ambiguous answers with no direct solution to our requests.

We were looking for a long weekend with baby and elders in a quiet place with all included. What we found was a hotel with less than safe rooms for babies, having to do lines for food for a 93yo elder and loud music everywhere (if not provided by hotel, it does not ask guests to refrain to have loud music un pool or beach).

Everything crowded because of poor procedures, signals and directions, so do not expect bio-safety or social distancing being enforced.

At some hours they seem understaffed and its clearly visible that the hotel has not had good maintenance for a while.

My feeling is that the hotel serves you as if they were doing you a favor or instead of getting what you payed for.

For the price you pay, there are other options. Do not waste your money neither your valuable holiday time.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Lower your expectations if you are going to stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoteles ESTELAR, Dueño at Hotel Estelar Playa Manzanillo
Responded 10 Sept 2021
Dear Angulo, In advance, we appreciate having taken the time to share your opinion regarding your stay last August and from there let us know details of your experience. We apologize for the disagreements presented. Immediately known their observations were socialized with the areas involved in search of corrective actions to guarantee future excellent service under the highest quality standards. We hope you give us the opportunity to come back again. Regards, Carlos Arias General MAnager ESTELAR Playa Manzanillo Hotel
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Felix wrote a review Mar 2021
1 contribution
Hotel located at the upcoming Manzanillo area, roughly 20 minutes from the old city in Cartagena. Transportation shuttles from and to Cartagena as well as the airport.

Overall, excelent amenities and very well staffed, although at the buffet on some stations the lacked the number of people needed to tend to the growing line of guests.

We had some issues with trash left by other guests at public areas of the hotel which were reported to the hotel staff (Davinson @Concierge desk) and were addressed in a timely manner.

Hotel has two pools, an active pool which has an entertainer who keeps guest energy high, and a passive pool where you can relax.

It also has a private beach which unfortunately is closed for security reasons at night and could not take an evening walk.

Any needs deemed by guests are welcomed at the Concierge's desk with Davinson who was very friendly and manages outside restaurant reservations and trips to the nearby Islas del Rosario.
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: Best Place, quiet and with breeze through the day is Building No. 2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tatiana Rodriguez, Owner at Hotel Estelar Playa Manzanillo
Responded 17 Mar 2021
Dear Felix, It is a pleasure for us to receive your rating and comments; Knowing that we meet your expectations is a source of pride and satisfaction. It will be a pleasure to have you back soon. Regards, Alejandro Blanco R. General manager ESTELAR Playa Manzanillo Hotel
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María M. wrote a review May 2021
Medellin, Colombia3 contributions1 helpful vote
Great experience at the hotel Estalar Playa Manzanillo. Good food, drinks and entertainments. All the staff members were very friendly, helpful and welcoming. Specially Rodolfo, Davison and Rafael thank you so much. It’s a nice clean place, mask and hands sanitizer were available.

I loved that they have a bus to take customers to the city and they pick them up. We did utilize this service a lot. TIP: always have money for a taxi sometimes the pickup bus can be cancel w/o previous notification, and mobile service is doesn’t work well.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tatiana Rodriguez, Owner at Hotel Estelar Playa Manzanillo
Responded 10 May 2021
Dear guest, For us it is very important to know that your visit was pleasant. Come back soon. Regards, Carlos Arias Avila General Manager ESTELAR Playa Manzanillo Hotel
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Débora C wrote a review Aug 2023
3 contributions
No air conditioner in the room, no hot water in the bathroom, all of the restaurants are outdoors so you really don’t have an option to cool down. The breakfast and lunch options were okay, but dinner options were very poor and we visited all options available, Nativo, Trattoria, Grill! The steak was horrible, couldn’t even cut through it! I will not come back and definitely do not recommend. The beach chairs are all plastic which gets even hotter, the sun umbrella had mold all over. Loved Cartagena and Medellin but our stay in Estrela Manzanillo was what ruined our trip.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ingrid Mieles, Dueño at Hotel Estelar Playa Manzanillo
Responded 28 Aug 2023
Dear guest, Thank you for contacting us. Feedback from our customers is always welcome and received in a positive manner. More than nonconformities, they are opportunities that you offer us to be able to give a better service to the guests who visit us. We hope you give us the opportunity to welcome you back home and provide you with the warm service that characterizes us. Sincerely, Carlos Abuchaibe Insignares General Manager ESTELAR Playa Manzanillo Hotel
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Seaside21222861222 wrote a review Nov 2022
Everyone was very accommodating even though our Spanish wasn't the best. My wife has a food allergy and Carlos the caption of services worked with the resturants to make sure they made something she could eat. Not only was it allergy friendly the food was just as good as what I was eating. All of the bartenders were great. Brandon and Albert were our favorites. Dylan at reception was responsive all day and into the night. Helped coordinate the rides back and forth into Cartagena.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ingrid Mieles, Dueño at Hotel Estelar Playa Manzanillo
Responded 23 Nov 2022
Dear guest, Thank you for taking the time to share your experience with us. Come back soon. Regards, Carlos Abuchaibe Insignares General Manager ESTELAR Playa Manzanillo Hotel
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Report response as inappropriate
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Shannon wrote a review Nov 2022
Phoenix, New York1 contribution1 helpful vote
My husband and I came with a group of 9 people from the US and spoke only a little Spanish. We had a great time! They were very accommodating for us. I have a gluten/wheat allergy and I didn’t have any issues while there. I did bring a card to explain the issue and they made sure to help me get food to eat that was safe. Carlos was extremely helpful with the food and any other things we needed, such as massage appointments. Dilan was able to help us with taxi in and out of the city and was extremely helpful whenever we needed him. Albert was amazing and especially on our first night he made sure the staff knew I had an allergy. He always remembered us when we went up to the bar. Yesid, Brandon and Jonvier were awesome at the bars too. Kevin (server) helped me with my food allergy as well typically for dinners.

The resort was clean and the food was good. We enjoyed our time there and staff was super friendly. Some didn’t speak much English but were willing to use a translate app when necessary. We had a great time and I would definitely recommend going there.

They were doing renovations and upgrades while we were there so there was no gym and the spa seemed to open while we were there. They offer a free taxi to the resort nearby to use the gym or spa though. But you need to ask about it. Would definitely recommend!
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Date of stay: November 2022Trip type: Travelled with friends
Room Tip: Front desk can take a long time so plan ahead. You always have to reserve a time for dinner at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ingrid Mieles, Dueño at Hotel Estelar Playa Manzanillo
Responded 23 Nov 2022
Dear guest, Thank you for taking the time to share your experience with us. Come back soon. Regards, Carlos Abuchaibe Insignares General Manager ESTELAR Playa Manzanillo Hotel
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Report response as inappropriate
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Answer from TampaTraveler2019
Tampa, Florida1 contribution
When I was there, quite a few staff spoke English. I have this number for customer service: "If you have questions, we encourage you to reach out and contact your travel adviser or the AMResorts® customer care team at 800 597 4761". Hope this helps.
M B asked a question Nov 2019
Abbotsford, Canada5 contributions
Is there any family evening entertainment, like shows and such?
Answer from kbbs20
Erlangen126 contributions57 helpful votes
Hello, In the hotel there is a program every evening. Children's films are also shown.
Show all answers
A S wrote a tip Jan 2024
Louisville, Kentucky5 contributions1 helpful vote
"Go somewhere else if you do not like cats and dogs roaming throughout the resort and in the dining/kitchen areas. "
Read full review
Piero M wrote a tip Dec 2023
4 contributions
"Food poisoning is a big problem in Cartagena. Take that in consideration when traveling, also Cartagena is not a great city to travel."
Read full review
Rafael D wrote a tip Nov 2023
2 contributions
"Will never choose this location, they will rip off your money and clearly they don’t care, Cartagena has better options but not this one,"
Read full review
Francis L wrote a tip Oct 2023
5 contributions1 helpful vote
"Excellent taxi service with Cartagena Transfers. "
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cristina c wrote a tip Jul 2023
1 contribution1 helpful vote
"Go somewhere else ! "
Read full review
Not the right property for you?
There are more places to choose from in the La Siriaca area.
PRICE RANGE
£158 - £273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand cartagena hotel cartagena
FORMERLY KNOWN AS
Occidental Cartagena
LOCATION
ColombiaBolivar DepartmentCartagena DistrictLa Siriaca
NUMBER OF ROOMS
190
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL ESTELAR PLAYA MANZANILLO - Updated 2024 (La Siriaca, Colombia)

Frequently Asked Questions about Hotel Estelar Playa Manzanillo
Which popular attractions are close to Hotel Estelar Playa Manzanillo?
Nearby attractions include Granja Los Abuelos Cartagena (0.03 miles).
What are some of the property amenities at Hotel Estelar Playa Manzanillo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Estelar Playa Manzanillo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Estelar Playa Manzanillo?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Estelar Playa Manzanillo?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Estelar Playa Manzanillo?
Conveniently located restaurants include Vida Coffee Shop, FEROS CAFE, and La Estación Bistró.
Are there opportunities to exercise at Hotel Estelar Playa Manzanillo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Estelar Playa Manzanillo have airport transportation?
Yes, Hotel Estelar Playa Manzanillo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Estelar Playa Manzanillo located near the city centre?
Yes, it is 0.9 miles away from the centre of La Siriaca.
Are any cleaning services offered at Hotel Estelar Playa Manzanillo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Estelar Playa Manzanillo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.